JetRails vs. Navisite Managed Infrastructure Services (NaviCloud)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JetRails
Score 9.8 out of 10
Mid-Size Companies (51-1,000 employees)
JetRails headquartered in Des Plaines is a managed hosting at scale provider supporting Drupal, WordPress, as well as ecommerce solutions (Magento, WooCommerce, BigCommerce).N/A
Navisite Managed Infrastructure Services (NaviCloud)
Score 7.0 out of 10
N/A
NaviSite boasts flexible and scalable managed services that provide 24x7x365 monitoring and support for any environment a business selects—whether it’s on-premises, in the cloud or hybrid. Their managed infrastructure services include managed infrastructure and hosting, data center colocation services, as well as disaster recovery as a service (DRaaS). Navisite services include those under the former RDX brand, which separated from Charter Communications (as part of the Spectrum Enterprise…N/A
Pricing
JetRailsNavisite Managed Infrastructure Services (NaviCloud)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JetRailsNavisite Managed Infrastructure Services (NaviCloud)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JetRailsNavisite Managed Infrastructure Services (NaviCloud)
Top Pros
Top Cons

No answers on this topic

Features
JetRailsNavisite Managed Infrastructure Services (NaviCloud)
Infrastructure-as-a-Service (IaaS)
Comparison of Infrastructure-as-a-Service (IaaS) features of Product A and Product B
JetRails
-
Ratings
Navisite Managed Infrastructure Services (NaviCloud)
8.0
1 Ratings
2% below category average
Service-level Agreement (SLA) uptime00 Ratings8.01 Ratings
Dynamic scaling00 Ratings8.01 Ratings
Monitoring tools00 Ratings8.01 Ratings
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JetRailsNavisite Managed Infrastructure Services (NaviCloud)
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WP Engine
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SAP on IBM Cloud
Score 9.1 out of 10
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Pantheon
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User Ratings
JetRailsNavisite Managed Infrastructure Services (NaviCloud)
Likelihood to Recommend
9.8
(4 ratings)
7.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Usability
9.8
(4 ratings)
-
(0 ratings)
Support Rating
9.8
(4 ratings)
-
(0 ratings)
User Testimonials
JetRailsNavisite Managed Infrastructure Services (NaviCloud)
Likelihood to Recommend
JetRails
JetRails is perfect for our small online company. We do not have our own in-house web team, so having a company like JetRails that clearly cares about the success of our website and is patient and understanding of our limitations on technical knowledge is incredibly valuable. We originally started out on HostGator and the help and customer service was 0; we were left on our own. Working with JetRails is the opposite; it provides peace of mind and assurance.
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NaviSite
Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.
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Pros
JetRails
  • Hosting.
  • Magento hosting.
  • Big Commerce hosting.
Read full review
NaviSite
  • 24/7 monitoring
  • Immediate notification in the event of failures
  • Dedicated Senior DBA
  • Dedicate Account rep
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Cons
JetRails
  • Expanded offering for Wordpress
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NaviSite
  • San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
  • Avoiding too many management changes will help create good connection with individuals for sustained harmony
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Likelihood to Renew
JetRails
No answers on this topic
NaviSite
Price and facility equipment, location of the hosting facility factor into the decision to renew
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Usability
JetRails
JetRails staff is very, very, very knowledgeable.
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NaviSite
No answers on this topic
Support Rating
JetRails
10/10 hands-down! Support is very fast to respond to tickets. We have an account manager who keeps me informed and is easy to work with. We also have a customer support representative who reaches out and checks in on us from time to time. I am serious when I say that they act like they are part of our company and our team, and not just a vendor. That level of support and confidence is hard to come by these days.
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NaviSite
No answers on this topic
Alternatives Considered
JetRails
JetRails works well in conjunction with a wide variety of hosting solutions.
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NaviSite
Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore
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Return on Investment
JetRails
  • Saved us time
  • Saved us money
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NaviSite
  • Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
  • Data team not on call 24/7
  • Navisite team will try to fix issue if possible - e.g. shrink log files that have grown
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ScreenShots