JetRails vs. Navisite Managed Infrastructure Services (NaviCloud)

JetRails

Navisite Managed Infrastructure Services (NaviCloud)

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
JetRails	Score 9.8 out of 10	Mid-Size Companies (51-1,000 employees)	JetRails headquartered in Des Plaines is a managed hosting at scale provider supporting Drupal, WordPress, as well as ecommerce solutions (Magento, WooCommerce, BigCommerce).	N/A
Navisite Managed Infrastructure Services (NaviCloud)	Score 7.0 out of 10	N/A	NaviSite boasts flexible and scalable managed services that provide 24x7x365 monitoring and support for any environment a business selects—whether it’s on-premises, in the cloud or hybrid. Their managed infrastructure services include managed infrastructure and hosting, data center colocation services, as well as disaster recovery as a service (DRaaS). Navisite services include those under the former RDX brand, which separated from Charter Communications (as part of the Spectrum Enterprise…	N/A

Pricing

JetRails

Navisite Managed Infrastructure Services (NaviCloud)

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
JetRails	Navisite Managed Infrastructure Services (NaviCloud)
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	JetRails	Navisite Managed Infrastructure Services (NaviCloud)
Top Pros	Pro Excellent customer service Pro Big commerce Pro Outstanding customer	Pro Managed services Pro Address issues Pro 24 7
Top Cons	No answers on this topic	Minus Good connection Minus Pro active Minus Customer focused

Features

JetRails

Navisite Managed Infrastructure Services (NaviCloud)

Infrastructure-as-a-Service (IaaS)

Comparison of Infrastructure-as-a-Service (IaaS) features of Product A and Product B
	JetRails - Ratings	Navisite Managed Infrastructure Services (NaviCloud) 8.0 1 Ratings 1% below category average
Service-level Agreement (SLA) uptime	00 Ratings	8.01 Ratings
Dynamic scaling	00 Ratings	8.01 Ratings
Monitoring tools	00 Ratings	8.01 Ratings

Best Alternatives
	JetRails	Navisite Managed Infrastructure Services (NaviCloud)
Small Businesses	Flywheel Score 9.9 out of 10	Amazon S3 Score 8.8 out of 10
Medium-sized Companies	WP Engine Score 9.7 out of 10	SAP on IBM Cloud Score 9.6 out of 10
Enterprises	Pantheon Score 8.4 out of 10	SAP on IBM Cloud Score 9.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	JetRails	Navisite Managed Infrastructure Services (NaviCloud)
Likelihood to Recommend	9.8 (4 ratings)	7.0 (2 ratings)
Likelihood to Renew	- (0 ratings)	8.0 (1 ratings)
Usability	9.8 (4 ratings)	- (0 ratings)
Support Rating	9.8 (4 ratings)	- (0 ratings)

User Testimonials
	JetRails	Navisite Managed Infrastructure Services (NaviCloud)
Likelihood to Recommend	JetRails JetRails is perfect for our small online company. We do not have our own in-house web team, so having a company like JetRails that clearly cares about the success of our website and is patient and understanding of our limitations on technical knowledge is incredibly valuable. We originally started out on HostGator and the help and customer service was 0; we were left on our own. Working with JetRails is the opposite; it provides peace of mind and assurance. Liz OeDell Consumer Relations Read full review	NaviSite Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any. Incentivized Verified User Anonymous Read full review
Pros	JetRails Hosting. Magento hosting. Big Commerce hosting. Shane Harper CEO Read full review	NaviSite 24/7 monitoring Immediate notification in the event of failures Dedicated Senior DBA Dedicate Account rep Incentivized Verified User Anonymous Read full review
Cons	JetRails Expanded offering for Wordpress Seth Rand Co-Founder & CEO Read full review	NaviSite San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator Avoiding too many management changes will help create good connection with individuals for sustained harmony Incentivized Verified User Anonymous Read full review
Likelihood to Renew	JetRails No answers on this topic	NaviSite Price and facility equipment, location of the hosting facility factor into the decision to renew Incentivized Verified User Anonymous Read full review
Usability	JetRails JetRails staff is very, very, very knowledgeable. Alex Povolotski, ロニン Head of Project Management, payments projects Read full review	NaviSite No answers on this topic
Support Rating	JetRails 10/10 hands-down! Support is very fast to respond to tickets. We have an account manager who keeps me informed and is easy to work with. We also have a customer support representative who reaches out and checks in on us from time to time. I am serious when I say that they act like they are part of our company and our team, and not just a vendor. That level of support and confidence is hard to come by these days. Liz OeDell Consumer Relations Read full review	NaviSite No answers on this topic
Alternatives Considered	JetRails JetRails works well in conjunction with a wide variety of hosting solutions. Shane Harper CEO Read full review	NaviSite Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore Incentivized Verified User Anonymous Read full review
Return on Investment	JetRails Saved us time Saved us money Seth Rand Co-Founder & CEO Read full review	NaviSite Cost savings by not having a full-time DBA on staff - saving of at least 50K a year Data team not on call 24/7 Navisite team will try to fix issue if possible - e.g. shrink log files that have grown Incentivized Verified User Anonymous Read full review
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