JFrog Artifactory vs. ServiceNow DevOps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JFrog Artifactory
Score 8.4 out of 10
N/A
JFrog Artifactory is a software repository management solution for enterprises available on-premise or from the cloud, presented as a single solution for housing and managing all the artifacts, binaries, packages, files, containers, and components for use throughout the software supply chain. JFrog Artifactory serves as a central hub for DevOps, integrating with tools and processes to improve automation, increase integrity, and incorporate best practices along the way.
$150
per month
ServiceNow DevOps
Score 8.6 out of 10
N/A
ServiceNow DevOps is designed to reduce friction between IT operations and development. This DevOps tool allows businesses to minimize risk while scaling DevOps initiatives.N/A
Pricing
JFrog ArtifactoryServiceNow DevOps
Editions & Modules
Pro
$150
per month unlimited users
Enterprise X
$950
per month unlimited users
Pro X
$27,000
per year
Enterprise X
$48,000
per year
Enterprise +
Custom Pricing
Enterprise +
Contact Us
per year
No answers on this topic
Offerings
Pricing Offerings
JFrog ArtifactoryServiceNow DevOps
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JFrog ArtifactoryServiceNow DevOps
Best Alternatives
JFrog ArtifactoryServiceNow DevOps
Small Businesses
Git
Git
Score 10.0 out of 10
GitHub
GitHub
Score 9.1 out of 10
Medium-sized Companies
Git
Git
Score 10.0 out of 10
GitHub
GitHub
Score 9.1 out of 10
Enterprises
Git
Git
Score 10.0 out of 10
Perforce P4
Perforce P4
Score 6.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JFrog ArtifactoryServiceNow DevOps
Likelihood to Recommend
8.2
(9 ratings)
9.0
(5 ratings)
Usability
7.3
(3 ratings)
-
(0 ratings)
Support Rating
8.9
(2 ratings)
-
(0 ratings)
User Testimonials
JFrog ArtifactoryServiceNow DevOps
Likelihood to Recommend
JFrog
It works at scale and a large number of accessible pipelines for searching, repository updates and indexing will become easier. JFrog provides end-to-end solutions for all DevOps needs. With this, Jfrog Artifactory specifically implements the management of highly available repositories, with a smooth interface and integration with all the main CI tools on the market.
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ServiceNow
ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.
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Pros
JFrog
  • Artifactory Management acting as a repository manager of docker images, application and component dependencies
  • Automate pipelines and thereby releasing changes faster
  • Supports high availability and scalability with multi site replication
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ServiceNow
  • Plan develop, build, test, deploy and operate any applications in a safer environment.
  • Evaluating and monitoring improvements
  • Connects with third party and existing applications
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Cons
JFrog
  • We can always use support for more different types of packages in Artifactory.
  • We also would like to see the Artifactory X-Ray produce continue to mature.
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ServiceNow
  • No drop-down option is available to click when requesting specific software or hardware.
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Usability
JFrog
The main problem that seems intractable is getting the checksum of the artifact. Managing container artifacts is a game changer for us during project execution, as the container artifact type exposes all base image and Docker file steps. This makes debugging or analysis easier. Jfrog Artifactory provides promotion feature and can automated from one environment repo to another environment repo before the deployment occurs.
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ServiceNow
No answers on this topic
Support Rating
JFrog
Support tickets take days to respond. The most basic of questions that should be knocked out in a few hours don't get answers for days. Tickets are also closed without resolution.
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ServiceNow
No answers on this topic
Alternatives Considered
JFrog
JFrog Artifactory has a much more friendly GUI, making package exploration less of a chore to do. Other than that, their features are pretty much comparable to each other. Both support multiple types of packages; both have API that can integrate well with CI/CD pipelines.
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ServiceNow
As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them
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Return on Investment
JFrog
  • So many times it happens at the time of dependency resolution some of the servers are down e.g NPM, Maven central, PiPy in that cause our builds starts failing. By proxying these repositories with JFrog this is never happened again.
  • It reduced the additional cost of container image registry and management effort.
  • Support of integration with Build, Monitoring, and CI tools resulted in smooth automation and management.
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ServiceNow
  • ROI
  • Increased the NPR score.
  • Central locale for information and troubleshooting.
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ScreenShots