Jitterbit vs. Navicat

This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.

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Navicat Premium is a very well-rounded tool with a reasonable licensing fee given its feature set. It is primarily suited for technical resources who must work with a variety of different database systems, but who may not be database or command line tool wizards. However, its query building and job batch scheduling feature support end-users as they build competency, and it continues to hold its value even as users outgrow their training wheels. Navicat is probably not so appropriate for DBAs and others for whom database development and management is already a career path; these folks have their preferred toolsets, both vendor-supplied and homegrown, and they might consider the additional licensing cost to outweigh the value they'd personally get out of Navicat.

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• UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything.
• It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying.
• There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already.

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• Really helpful auto-completion.
• Can connect to multiple (different) database types simultaneously.
• Can generate some really impressive charts.
• The new data dictionary tool is great!

• Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
• I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.

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• Remote deploy databases
• Clone databases

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I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.

There is quite a lot to learn because Navicat Premium is a very comprehensive database management and development tool, but it's User Interface is intuitive enough to pick up fairly quickly. I have also referred to the documentation on occasion, and can attest that it is quite good. I feel that it works best on a large monitor, but that's fairly common for this sort of software.

They have some of the best support of any software vendor that we use. They always get our issues resolved quickly

Very robust online community and well as excellent support staff. Easy to follow video tutorials. Detailed sample configurations are provided with guided walk-throughs via remote classroom instruction. Very fast response from support staff. No internal hires were necessary for support as vendor support staff fully met all technical expertise. 24/7 incident reporting and tracking is great.

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Evaluated Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness. Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.

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Navicat allows for easier querying of data while still allowing for visualization and modeling

• The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.

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• Assisting new employees with understanding our DB
• Reduce debugging and testing time with being able to visualize data/queries
• Allowing non-SQL users to execute queries to get real-time data.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info