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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jobber

    Score8.6 out of 10
    N/AJobber is field service management software from the company of the same name in Edmonton, Alberta.

    $39

    per month 1 user

    Lasso CRM

    Score2 out of 10
    N/AThe Lasso CRM is a cloud-based option for property sales, that provides lead management and sales process automation, email campaign management, and other features. Lasso CRM is now an ECi Software Solutions company since the late 2018 acquisition.N/A
    Pricing
    JobberLasso CRM
    Editions & Modules
    Core
    $39
    per month 1 user
    Connect (individual)
    $119
    per month 1 user
    Connect
    $169
    per month up to 5 users
    Grow (individual)
    $199
    per month 1 user
    Grow
    $349
    per month up to 10 users
    Plus
    $599
    per month Up to 15 users
    No answers on this topic
    Offerings
    Pricing Offerings
    JobberLasso CRM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    JobberLasso CRM
    Considered Both Products
    Jobber - Field Service Software
    No answer on this topic
    ECI Software Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    20 Answers
    No answers on this topic
    Features
    JobberLasso CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Jobber and Lasso CRM
    Feature
    Jobber
    -
    Ratings
    Lasso CRM
    8.9
    2 Ratings
    13% above category average
    Customer data management / contact management00 Ratings8.12 Ratings
    Workflow management00 Ratings6.22 Ratings
    Opportunity management00 Ratings10.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.01 Ratings
    Interaction tracking00 Ratings10.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Jobber and Lasso CRM
    Feature
    Jobber
    -
    Ratings
    Lasso CRM
    5.0
    1 Ratings
    43% below category average
    Help desk management00 Ratings5.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Jobber and Lasso CRM
    Feature
    Jobber
    -
    Ratings
    Lasso CRM
    9.9
    2 Ratings
    25% above category average
    Lead management00 Ratings10.02 Ratings
    Email marketing00 Ratings9.92 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Jobber and Lasso CRM
    Feature
    Jobber
    -
    Ratings
    Lasso CRM
    8.1
    2 Ratings
    5% above category average
    Task management00 Ratings8.12 Ratings
    Reporting00 Ratings8.12 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Jobber and Lasso CRM
    Feature
    Jobber
    -
    Ratings
    Lasso CRM
    6.6
    2 Ratings
    15% below category average
    Pipeline visualization00 Ratings8.01 Ratings
    Customizable reports00 Ratings5.22 Ratings
    Customization
    Comparison of Customization features of Jobber and Lasso CRM
    Feature
    Jobber
    -
    Ratings
    Lasso CRM
    5.0
    1 Ratings
    42% below category average
    Custom fields00 Ratings5.01 Ratings
    Custom objects00 Ratings5.01 Ratings
    Security
    Comparison of Security features of Jobber and Lasso CRM
    Feature
    Jobber
    -
    Ratings
    Lasso CRM
    8.1
    2 Ratings
    4% below category average
    Single sign-on capability00 Ratings8.01 Ratings
    Role-based user permissions00 Ratings8.12 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Jobber and Lasso CRM
    Feature
    Jobber
    -
    Ratings
    Lasso CRM
    8.0
    1 Ratings
    6% above category average
    Marketing automation00 Ratings8.01 Ratings
    Platform
    Comparison of Platform features of Jobber and Lasso CRM
    Feature
    Jobber
    -
    Ratings
    Lasso CRM
    5.0
    1 Ratings
    42% below category average
    Mobile access00 Ratings5.01 Ratings
    Best Alternatives
    JobberLasso CRM
    Small Businesses
    Kickserv
    Score9.3 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JobberLasso CRM
    Likelihood to Recommend
    9.9
    (22 ratings)
    9.9
    (2 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (18 ratings)
    -
    (0 ratings)
    Support Rating
    4.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    JobberLasso CRM
    Likelihood to Recommend
    Jobber - Field Service Software
    The cost of Jobber is not suitable for a startup - even our company size is hard pressed to squeeze in other areas of business to afford the cost. Zenmaid or other maid-forward services may be better suited since Jobber seems to focus it's offerings on one-off as opposed to recurring services like ours. For business who do in-person estimates like ours, the streamlined estimate feature which causes increased conversion rates makes it worth the cost - as we anecdotally gain more business this way. However, if we switch to an online booking / instant booking model as opposed to in-person estimates, we may not require this feature. Zenmaid has a "gamified" residential booking page that was extremely high converting for us - we received sometimes 30+ inquiries per day due to the ease of use - MANY more completed inquiries than we receive now - but they didn't have a quoting and deposit collection tool - so here we are. If we used their instant booking feature we would have stayed due to the scheduling tool, gap finder, prevention of double booking employees, and cleaning service focus, as well as significantly reduced pricing.
    Read full review
    ECI Software Solutions
    Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
    Incentivized
    Read full review
    Pros
    Jobber - Field Service Software
    • The program and schedule is easy to use, operate, and easy to navigate
    • Jobber offers the monthly fee at a very affordable price point
    • Jobber makes it easy for my employees to clock in.
    • Jobber makes it easy for me to adjust time and tailor each employee's Jobber experience
    Incentivized
    Read full review
    ECI Software Solutions
    • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
    • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
    • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
    Incentivized
    Read full review
    Cons
    Jobber - Field Service Software
    • For us, sometimes doesn't save the data, just gone, especially terrible if you have a data interruption since it has zero offline capability.
    • I think the price is way high now, made the mistake of 'upgrading' and cannot go back.
    • In my experience, way too easy to create a duplicate entry of anything, then near impossible to clean up, unless you notice it immediately.
    • I found no merge functionality. Same client has two entries? Too bad.
    • In my experience, does not work with Xero accounting software, took a long time to figure that out especially since they advertise it and that was why we chose both of them, for the supposed integration. For us, Quickbooks was also a pain.
    • In my experience, the app is unusable, must use the web version on a mobile device.
    • In my experience, the integrated payment processing cannot accept debit in Canada, only credit cards.
    Read full review
    ECI Software Solutions
    • Connection between inventory and sales modules.
    • Calculation of commissions of representatives using the tool (not outside realtors).
    • Price revisions.
    Incentivized
    Read full review
    Likelihood to Renew
    Jobber - Field Service Software
    I am anxious to replace it but there will be effort to learn and switch.
    Read full review
    ECI Software Solutions
    No answers on this topic
    Usability
    Jobber - Field Service Software
    Jobber is an easy-to-use and friendly software designed for efficiency. Its interface is well-organized, ensuring that each section is intuitive and accessible. Users can navigate smoothly through tasks, making project management simpler. Overall, Jobber enhances productivity and streamlines operations, making it a valuable tool for various projects.
    Read full review
    ECI Software Solutions
    No answers on this topic
    Support Rating
    Jobber - Field Service Software
    There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.
    Incentivized
    Read full review
    ECI Software Solutions
    No answers on this topic
    Alternatives Considered
    Jobber - Field Service Software
    Square only allows for scheduling to one person. And my team couldn’t see their schedules. As a cleaning company, I need to let cleaners know what their pay is without them seeing what I’m charging. That’s game changer about Kobber.
    Read full review
    ECI Software Solutions
    No answers on this topic
    Return on Investment
    Jobber - Field Service Software
    • It has dramatically helped keep us organized
    • It has helped us keep payments taken care of and ensures that we don't miss an invoice
    • It is great for our lead process
    • I would like to see a lead board or line to help keep track of leads
    Read full review
    ECI Software Solutions
    • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
    • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
    • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
    Incentivized
    Read full review
    ScreenShots