TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jobber

    Score8.6 out of 10
    N/AJobber is field service management software from the company of the same name in Edmonton, Alberta.

    $39

    per month 1 user

    Proliant

    Score8.9 out of 10
    N/AProliant provides a cloud-based human capital management solution designed to simplify payroll and HR processes, improves accuracy, and ensures industry compliance. Proliant is an all-in-one solution for workforce and talent management across the entire employment life cycle. Specializing in payroll, Proliant helps users pay people accurately, on time, and without risk from the IRS, supporting tax filings, contractor payments, and unlimited payroll runs. Proliant also streamlines…N/A
    Pricing
    JobberProliant
    Editions & Modules
    Core
    $39
    per month 1 user
    Connect (individual)
    $119
    per month 1 user
    Connect
    $169
    per month up to 5 users
    Grow (individual)
    $199
    per month 1 user
    Grow
    $349
    per month up to 10 users
    Plus
    $599
    per month Up to 15 users
    No answers on this topic
    Offerings
    Pricing Offerings
    JobberProliant
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    JobberProliant
    Considered Both Products
    Jobber - Field Service Software
    No answer on this topic
    Proliant
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    20 Answers
    79%
    Would buy again
    19 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    86%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    88%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    80%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    20 Answers
    81%
    Implementation went as expected
    13 Answers
    Features
    JobberProliant
    Human Resource Management
    Comparison of Human Resource Management features of Jobber and Proliant
    Feature
    Jobber
    -
    Ratings
    Proliant
    7.7
    23 Ratings
    6% below category average
    Employee demographic data00 Ratings9.721 Ratings
    Employment history00 Ratings8.822 Ratings
    Job profiles and administration00 Ratings6.620 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings8.822 Ratings
    Organizational charting00 Ratings5.916 Ratings
    Organization and location management00 Ratings7.117 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.217 Ratings
    Payroll Management
    Comparison of Payroll Management features of Jobber and Proliant
    Feature
    Jobber
    -
    Ratings
    Proliant
    9.0
    22 Ratings
    9% above category average
    Pay calculation00 Ratings9.822 Ratings
    Support for external payroll vendors00 Ratings7.411 Ratings
    Off-cycle/On-Demand payment00 Ratings9.820 Ratings
    Benefit plan administration00 Ratings8.115 Ratings
    Direct deposit files00 Ratings9.921 Ratings
    Salary revision and increment management00 Ratings9.720 Ratings
    Reimbursement management00 Ratings7.914 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Jobber and Proliant
    Feature
    Jobber
    -
    Ratings
    Proliant
    6.6
    21 Ratings
    22% below category average
    Approval workflow00 Ratings4.419 Ratings
    Balance details00 Ratings7.920 Ratings
    Annual carry-forward and encashment00 Ratings7.516 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Jobber and Proliant
    Feature
    Jobber
    -
    Ratings
    Proliant
    8.7
    22 Ratings
    5% above category average
    View and generate pay and benefit information00 Ratings9.822 Ratings
    Update personal information00 Ratings9.822 Ratings
    View company policy documentation00 Ratings8.317 Ratings
    Employee recognition00 Ratings7.513 Ratings
    View job history00 Ratings7.915 Ratings
    Asset Management
    Comparison of Asset Management features of Jobber and Proliant
    Feature
    Jobber
    -
    Ratings
    Proliant
    7.4
    12 Ratings
    8% below category average
    Tracking of all physical assets00 Ratings7.412 Ratings
    HR Reporting
    Comparison of HR Reporting features of Jobber and Proliant
    Feature
    Jobber
    -
    Ratings
    Proliant
    9.0
    22 Ratings
    17% above category average
    Report builder00 Ratings9.721 Ratings
    Pre-built reports00 Ratings9.822 Ratings
    Ability to combine HR data with external data00 Ratings7.612 Ratings
    Onboarding
    Comparison of Onboarding features of Jobber and Proliant
    Feature
    Jobber
    -
    Ratings
    Proliant
    8.6
    20 Ratings
    7% above category average
    New hire portal00 Ratings7.719 Ratings
    Manager tracking tools00 Ratings9.618 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Jobber and Proliant
    Feature
    Jobber
    -
    Ratings
    Proliant
    7.2
    10 Ratings
    12% below category average
    Corporate goal setting00 Ratings7.09 Ratings
    Individual goal setting00 Ratings7.010 Ratings
    Line-of sight-visibility00 Ratings7.19 Ratings
    Performance tracking00 Ratings7.69 Ratings
    Performance Management
    Comparison of Performance Management features of Jobber and Proliant
    Feature
    Jobber
    -
    Ratings
    Proliant
    8.2
    13 Ratings
    3% above category average
    Performance plans00 Ratings8.113 Ratings
    Performance improvement plans00 Ratings8.412 Ratings
    Review status tracking00 Ratings8.313 Ratings
    Review reminders00 Ratings8.113 Ratings
    Multiple review frequency00 Ratings8.211 Ratings
    Succession Planning
    Comparison of Succession Planning features of Jobber and Proliant
    Feature
    Jobber
    -
    Ratings
    Proliant
    7.2
    9 Ratings
    9% below category average
    Create succession plans/pools00 Ratings7.59 Ratings
    Candidate ranking00 Ratings7.09 Ratings
    Candidate search00 Ratings7.09 Ratings
    Candidate development00 Ratings7.59 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Jobber and Proliant
    Feature
    Jobber
    -
    Ratings
    Proliant
    7.0
    14 Ratings
    12% below category average
    Job Requisition Management00 Ratings6.612 Ratings
    Company Website Posting00 Ratings6.912 Ratings
    Publish to Social Media00 Ratings6.99 Ratings
    Job Search Site Posting00 Ratings6.912 Ratings
    Duplicate Candidate Prevention00 Ratings6.712 Ratings
    Applicant Tracking00 Ratings7.013 Ratings
    Notifications and Alerts00 Ratings7.613 Ratings
    Best Alternatives
    JobberProliant
    Small Businesses
    Kickserv
    Score9.3 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Zoho People
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JobberProliant
    Likelihood to Recommend
    9.9
    (22 ratings)
    9.2
    (24 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (18 ratings)
    7.1
    (19 ratings)
    Support Rating
    4.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    JobberProliant
    Likelihood to Recommend
    Jobber - Field Service Software
    The cost of Jobber is not suitable for a startup - even our company size is hard pressed to squeeze in other areas of business to afford the cost. Zenmaid or other maid-forward services may be better suited since Jobber seems to focus it's offerings on one-off as opposed to recurring services like ours. For business who do in-person estimates like ours, the streamlined estimate feature which causes increased conversion rates makes it worth the cost - as we anecdotally gain more business this way. However, if we switch to an online booking / instant booking model as opposed to in-person estimates, we may not require this feature. Zenmaid has a "gamified" residential booking page that was extremely high converting for us - we received sometimes 30+ inquiries per day due to the ease of use - MANY more completed inquiries than we receive now - but they didn't have a quoting and deposit collection tool - so here we are. If we used their instant booking feature we would have stayed due to the scheduling tool, gap finder, prevention of double booking employees, and cleaning service focus, as well as significantly reduced pricing.
    Read full review
    Proliant
    Overall, I would generally recommend Proliant to a colleague as I think the system and structure has great bones and is generally very easy to use. However, if a colleague was needing a system with a robust reporting system or access to immediate support, I would be less likely to recommend the system.
    Incentivized
    Read full review
    Pros
    Jobber - Field Service Software
    • The program and schedule is easy to use, operate, and easy to navigate
    • Jobber offers the monthly fee at a very affordable price point
    • Jobber makes it easy for my employees to clock in.
    • Jobber makes it easy for me to adjust time and tailor each employee's Jobber experience
    Incentivized
    Read full review
    Proliant
    • Some of the help for the training modules, [...] has been fantastic
    • [...] has also been really helpful
    • Adding a new employee to the system has been relatively easy and simple to do
    Incentivized
    Read full review
    Cons
    Jobber - Field Service Software
    • For us, sometimes doesn't save the data, just gone, especially terrible if you have a data interruption since it has zero offline capability.
    • I think the price is way high now, made the mistake of 'upgrading' and cannot go back.
    • In my experience, way too easy to create a duplicate entry of anything, then near impossible to clean up, unless you notice it immediately.
    • I found no merge functionality. Same client has two entries? Too bad.
    • In my experience, does not work with Xero accounting software, took a long time to figure that out especially since they advertise it and that was why we chose both of them, for the supposed integration. For us, Quickbooks was also a pain.
    • In my experience, the app is unusable, must use the web version on a mobile device.
    • In my experience, the integrated payment processing cannot accept debit in Canada, only credit cards.
    Read full review
    Proliant
    • Reporting is limited to data that is pulled by pay period--not by date worked, so if trying to determine how much an employee earned during a quarter--you have to calculate this manually
    • Employee records are limited to admin only viewing--so managers can not see payrates, upload documents to employee files or update expiration dates to licenses, etc
    • User guides in the knowledge base are out of date and don't cover the recent updates to the system--or outline processes that are no defunct
    • Limited integrations with other HR platforms are available. Ex--outside ATS, candidate assessment tools
    Read full review
    Likelihood to Renew
    Jobber - Field Service Software
    I am anxious to replace it but there will be effort to learn and switch.
    Read full review
    Proliant
    No answers on this topic
    Usability
    Jobber - Field Service Software
    Jobber is an easy-to-use and friendly software designed for efficiency. Its interface is well-organized, ensuring that each section is intuitive and accessible. Users can navigate smoothly through tasks, making project management simpler. Overall, Jobber enhances productivity and streamlines operations, making it a valuable tool for various projects.
    Read full review
    Proliant
    Proliant is pretty easy to maneuver and get used to. There are some things than can be tedious but nothing too difficult where you have to spend hours to get it to work. The payroll processing is pretty straightforward and that's the core reason why we use their software.
    Incentivized
    Read full review
    Support Rating
    Jobber - Field Service Software
    There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.
    Incentivized
    Read full review
    Proliant
    No answers on this topic
    Alternatives Considered
    Jobber - Field Service Software
    Square only allows for scheduling to one person. And my team couldn’t see their schedules. As a cleaning company, I need to let cleaners know what their pay is without them seeing what I’m charging. That’s game changer about Kobber.
    Read full review
    Proliant
    Proliant is the only payroll software I have used, and I don't plan on changing that anytime soon. It gives me everything I need in simple, easy-to-use software. If I have questions they have quality customer service. I get calls weekly to change to other payroll services, and I don't consider changing because there is no need to change - I have everything I need here. Proliant does exactly the job I am looking for it to do.
    Incentivized
    Read full review
    Return on Investment
    Jobber - Field Service Software
    • It has dramatically helped keep us organized
    • It has helped us keep payments taken care of and ensures that we don't miss an invoice
    • It is great for our lead process
    • I would like to see a lead board or line to help keep track of leads
    Read full review
    Proliant
    • i am not able to give this information because I don't believe our firm fully uses Proliant
    • I was just made aware of some of the benefits Proliant can offer through this survey
    • The only negative is that when the "pre-wire" requirement was activated this year, we were not told ahead of time and it caused a lot of confusion and delay when we tried to process the first partner payroll in January.
    Read full review
    ScreenShots