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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jobber

    Score8.6 out of 10
    N/AJobber is field service management software from the company of the same name in Edmonton, Alberta.

    $39

    per month 1 user

    Teamgate CRM

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Teamgate CRM is a cloud based intelligent sales CRM system for small and mid-size teams. The intelligent aspect of the system gives a salesman the most relevant reports and insights, and advice on every step that allows users to always stay in tact with the sales process, but also helps users develop specific selling skills.

    $49.90

    per month per user

    Pricing
    JobberTeamgate CRM
    Editions & Modules
    Core
    $39
    per month 1 user
    Connect (individual)
    $119
    per month 1 user
    Connect
    $169
    per month up to 5 users
    Grow (individual)
    $199
    per month 1 user
    Grow
    $349
    per month up to 10 users
    Plus
    $599
    per month Up to 15 users
    Starter
    $0
    for up to 2 users and 500 contacts
    Team
    $49.90
    per month per user
    Growth
    $74.90
    per month per user
    Offerings
    Pricing Offerings
    JobberTeamgate CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.There is a 20% discount when billed annually
    More Pricing Information
    Community Pulse
    JobberTeamgate CRM
    Considered Both Products
    Jobber - Field Service Software
    No answer on this topic
    Teamgate
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    20 Answers
    No answers on this topic
    Features
    JobberTeamgate CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Jobber and Teamgate CRM
    Feature
    Jobber
    -
    Ratings
    Teamgate CRM
    8.1
    2 Ratings
    3% above category average
    Customer data management / contact management00 Ratings8.02 Ratings
    Workflow management00 Ratings9.02 Ratings
    Territory management00 Ratings7.01 Ratings
    Opportunity management00 Ratings8.02 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.02 Ratings
    Contract management00 Ratings8.02 Ratings
    Interaction tracking00 Ratings8.02 Ratings
    Channel / partner relationship management00 Ratings8.02 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Jobber and Teamgate CRM
    Feature
    Jobber
    -
    Ratings
    Teamgate CRM
    7.0
    2 Ratings
    10% below category average
    Help desk management00 Ratings7.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Jobber and Teamgate CRM
    Feature
    Jobber
    -
    Ratings
    Teamgate CRM
    7.0
    1 Ratings
    10% below category average
    Lead management00 Ratings7.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Jobber and Teamgate CRM
    Feature
    Jobber
    -
    Ratings
    Teamgate CRM
    7.7
    2 Ratings
    0% above category average
    Task management00 Ratings8.02 Ratings
    Billing and invoicing management00 Ratings8.01 Ratings
    Reporting00 Ratings7.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Jobber and Teamgate CRM
    Feature
    Jobber
    -
    Ratings
    Teamgate CRM
    8.3
    2 Ratings
    8% above category average
    Forecasting00 Ratings7.02 Ratings
    Pipeline visualization00 Ratings9.02 Ratings
    Customizable reports00 Ratings9.02 Ratings
    Customization
    Comparison of Customization features of Jobber and Teamgate CRM
    Feature
    Jobber
    -
    Ratings
    Teamgate CRM
    8.0
    2 Ratings
    5% above category average
    Custom fields00 Ratings9.02 Ratings
    Custom objects00 Ratings8.02 Ratings
    API for custom integration00 Ratings7.02 Ratings
    Security
    Comparison of Security features of Jobber and Teamgate CRM
    Feature
    Jobber
    -
    Ratings
    Teamgate CRM
    9.1
    1 Ratings
    8% above category average
    Single sign-on capability00 Ratings9.11 Ratings
    Role-based user permissions00 Ratings9.11 Ratings
    Platform
    Comparison of Platform features of Jobber and Teamgate CRM
    Feature
    Jobber
    -
    Ratings
    Teamgate CRM
    5.5
    1 Ratings
    32% below category average
    Mobile access00 Ratings5.51 Ratings
    Best Alternatives
    JobberTeamgate CRM
    Small Businesses
    Kickserv
    Score9.3 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JobberTeamgate CRM
    Likelihood to Recommend
    9.9
    (22 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    8.5
    (18 ratings)
    8.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    4.0
    (2 ratings)
    7.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    JobberTeamgate CRM
    Likelihood to Recommend
    Jobber - Field Service Software
    The cost of Jobber is not suitable for a startup - even our company size is hard pressed to squeeze in other areas of business to afford the cost. Zenmaid or other maid-forward services may be better suited since Jobber seems to focus it's offerings on one-off as opposed to recurring services like ours. For business who do in-person estimates like ours, the streamlined estimate feature which causes increased conversion rates makes it worth the cost - as we anecdotally gain more business this way. However, if we switch to an online booking / instant booking model as opposed to in-person estimates, we may not require this feature. Zenmaid has a "gamified" residential booking page that was extremely high converting for us - we received sometimes 30+ inquiries per day due to the ease of use - MANY more completed inquiries than we receive now - but they didn't have a quoting and deposit collection tool - so here we are. If we used their instant booking feature we would have stayed due to the scheduling tool, gap finder, prevention of double booking employees, and cleaning service focus, as well as significantly reduced pricing.
    Read full review
    Teamgate
    Teamgate CRM is well suited for companies that want to centralize leads, current clients, and communication history in one CRM. A scenario where team gate is appropriate is if a company wants to use custom sales pipelines and stages to track a sales lead that will transition to a deal. A scenario where team gate is NOT appropriate is for a company that doesn't need a cloud-based CRM because there don't travel a lot and will always use the same computer that you might as well have a CRM server on-site and save money.
    Incentivized
    Read full review
    Pros
    Jobber - Field Service Software
    • The program and schedule is easy to use, operate, and easy to navigate
    • Jobber offers the monthly fee at a very affordable price point
    • Jobber makes it easy for my employees to clock in.
    • Jobber makes it easy for me to adjust time and tailor each employee's Jobber experience
    Incentivized
    Read full review
    Teamgate
    • Integration with SMS gateway and Mailchimp is fantastic
    • Great looking dashboard and graphics
    • So easy to use and customise even I could do it
    Read full review
    Cons
    Jobber - Field Service Software
    • For us, sometimes doesn't save the data, just gone, especially terrible if you have a data interruption since it has zero offline capability.
    • I think the price is way high now, made the mistake of 'upgrading' and cannot go back.
    • In my experience, way too easy to create a duplicate entry of anything, then near impossible to clean up, unless you notice it immediately.
    • I found no merge functionality. Same client has two entries? Too bad.
    • In my experience, does not work with Xero accounting software, took a long time to figure that out especially since they advertise it and that was why we chose both of them, for the supposed integration. For us, Quickbooks was also a pain.
    • In my experience, the app is unusable, must use the web version on a mobile device.
    • In my experience, the integrated payment processing cannot accept debit in Canada, only credit cards.
    Read full review
    Teamgate
    • As this is cloud-based software, we find that the servers are down at least twice a month, this is too much.
    • The speed of page loading can be improved also it takes long to open reports if you use a big date range.
    • There should be a way to reset another users password.
    Incentivized
    Read full review
    Likelihood to Renew
    Jobber - Field Service Software
    I am anxious to replace it but there will be effort to learn and switch.
    Read full review
    Teamgate
    The product exceeds our needs usability-wise.
    Incentivized
    Read full review
    Usability
    Jobber - Field Service Software
    Jobber is an easy-to-use and friendly software designed for efficiency. Its interface is well-organized, ensuring that each section is intuitive and accessible. Users can navigate smoothly through tasks, making project management simpler. Overall, Jobber enhances productivity and streamlines operations, making it a valuable tool for various projects.
    Read full review
    Teamgate
    I rated this product an 8 for overall usability because Teamgate is very user-friendly and this helps the CRM meet the required use case that companies who buy it have. The feature to sign in from anywhere that has a net connection is huge For example the home page being the leads section and the fact that each lead has all the past and current communication with the potential client allows support agents, and the sales team to be on the same page I didn't give it a 10 because the slowness issue affects performance and usability.
    Incentivized
    Read full review
    Reliability and Availability
    Jobber - Field Service Software
    No answers on this topic
    Teamgate
    Unplanned outages do cause issues with this cloud platform, as they occur twice a month.
    Incentivized
    Read full review
    Performance
    Jobber - Field Service Software
    No answers on this topic
    Teamgate
    Performance can be faster especially when running reports.
    Incentivized
    Read full review
    Support Rating
    Jobber - Field Service Software
    There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.
    Incentivized
    Read full review
    Teamgate
    I haven't had to contact the support team as of yet but my co-worker expressed his frustration with the amount of technical product knowledge the Teamgate support team had. He said he felt he knew the product better than the Teamgate helpdesk.
    Incentivized
    Read full review
    Alternatives Considered
    Jobber - Field Service Software
    Square only allows for scheduling to one person. And my team couldn’t see their schedules. As a cleaning company, I need to let cleaners know what their pay is without them seeing what I’m charging. That’s game changer about Kobber.
    Read full review
    Teamgate
    When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.
    Read full review
    Scalability
    Jobber - Field Service Software
    No answers on this topic
    Teamgate
    The sales team can use this product as much as the support as lead generating teams.
    Incentivized
    Read full review
    Return on Investment
    Jobber - Field Service Software
    • It has dramatically helped keep us organized
    • It has helped us keep payments taken care of and ensures that we don't miss an invoice
    • It is great for our lead process
    • I would like to see a lead board or line to help keep track of leads
    Read full review
    Teamgate
    • The amount of time we have free now, due to having everything organised with the platform is phenomenal
    Read full review
    ScreenShots

    Teamgate CRM Screenshots

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