TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JobBOSS²

    Score8.3 out of 10
    N/AJobBOSS² is the evolution of E2 Shop with the addition of features of the JobBOSS manufacturing software, since the acquisition of E2 Shop's developer Shoptech Industrial Software by ECI Software Solutions in 2020.N/A

    Xero

    Score8.4 out of 10
    N/AXero is an online accounting software product for small businesses and personal finance. Its features beyond general ledger and double-bookkeeping include quotable invoicing, bank reconciliation, purchase order and expense management, and tax management. Third party apps can extend its features further.

    $13

    per month

    Pricing
    JobBOSS²Xero
    Editions & Modules
    No answers on this topic
    Early
    $13
    per month
    Growing
    $37
    per month
    Established
    $70
    per month
    Offerings
    Pricing Offerings
    JobBOSS²Xero
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Prices in table are in USD and just apply to the US - other markets & prices are listed below: Canada - Starter $18 CAD/month, Standard $45 CAD/month, Premium 5 $58 CAD/month UK - Starter £14/month, Standard £28/month, Premium £36/month AU - Starter $29 AUD/month, Standard $59 AUD/month, Premium 5 $76 AUD/month NZ - Starter $31 NZD/month, Standard $66 NZD/month, Premium $84 NZD/month
    More Pricing Information
    Community Pulse
    JobBOSS²Xero
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    Xero
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    30 Answers
    93%
    Would buy again
    160 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    32 Answers
    94%
    Delivers good value for the price
    153 Answers
    Happy with the feature set
    78%
    Happy with the feature set
    31 Answers
    93%
    Happy with the feature set
    160 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    18 Answers
    94%
    Lived up to sales and marketing promises
    131 Answers
    Implementation went as expected
    79%
    Implementation went as expected
    19 Answers
    99%
    Implementation went as expected
    149 Answers
    Features
    JobBOSS²Xero
    Payroll Management
    Comparison of Payroll Management features of JobBOSS² and Xero
    Feature
    JobBOSS²
    4.4
    16 Ratings
    52% below category average
    Xero
    7.5
    73 Ratings
    1% below category average
    Pay calculation6.316 Ratings8.065 Ratings
    Benefit plan administration6.59 Ratings8.023 Ratings
    Direct deposit files7.09 Ratings7.249 Ratings
    Salary revision and increment management00 Ratings7.141 Ratings
    Reimbursement management00 Ratings7.054 Ratings
    Customization
    Comparison of Customization features of JobBOSS² and Xero
    Feature
    JobBOSS²
    7.7
    20 Ratings
    2% above category average
    Xero
    8.0
    169 Ratings
    6% above category average
    API for custom integration7.020 Ratings7.979 Ratings
    Plug-ins8.416 Ratings8.1156 Ratings
    Security
    Comparison of Security features of JobBOSS² and Xero
    Feature
    JobBOSS²
    7.6
    35 Ratings
    10% below category average
    Xero
    7.1
    213 Ratings
    14% below category average
    Single sign-on capability7.527 Ratings5.572 Ratings
    Role-based user permissions7.733 Ratings8.7211 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of JobBOSS² and Xero
    Feature
    JobBOSS²
    7.0
    36 Ratings
    7% below category average
    Xero
    8.3
    241 Ratings
    6% above category average
    Dashboards6.836 Ratings8.3237 Ratings
    Standard reports7.336 Ratings8.9239 Ratings
    Custom reports6.936 Ratings7.9212 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of JobBOSS² and Xero
    Feature
    JobBOSS²
    7.1
    32 Ratings
    8% below category average
    Xero
    8.3
    251 Ratings
    8% above category average
    Accounts payable7.029 Ratings7.9229 Ratings
    Accounts receivable6.828 Ratings8.1234 Ratings
    Global Financial Support6.718 Ratings7.884 Ratings
    Primary and Secondary Ledgers5.720 Ratings7.881 Ratings
    Journals and Reconciliations6.525 Ratings10.090 Ratings
    Configurable Accounting7.125 Ratings10.059 Ratings
    Standardized Processes7.627 Ratings8.059 Ratings
    Cash management00 Ratings7.7217 Ratings
    Bank reconciliation00 Ratings8.6244 Ratings
    Expense management00 Ratings7.8224 Ratings
    Time tracking00 Ratings6.387 Ratings
    Fixed asset management00 Ratings7.7152 Ratings
    Multi-currency support00 Ratings7.9149 Ratings
    Multi-division support00 Ratings7.4129 Ratings
    Regulations compliance00 Ratings8.3131 Ratings
    Electronic tax filing00 Ratings8.6134 Ratings
    Self-service portal00 Ratings7.7153 Ratings
    Intercompany Accounting00 Ratings10.040 Ratings
    Localizations00 Ratings10.039 Ratings
    Enterprise Accounting00 Ratings10.033 Ratings
    Centralized Rules Framework00 Ratings6.033 Ratings
    Inventory Management
    Comparison of Inventory Management features of JobBOSS² and Xero
    Feature
    JobBOSS²
    6.3
    38 Ratings
    23% below category average
    Xero
    6.3
    119 Ratings
    14% below category average
    Inventory tracking5.638 Ratings7.1115 Ratings
    Automatic reordering5.224 Ratings6.224 Ratings
    Location management5.432 Ratings6.229 Ratings
    Manufacturing module00 Ratings6.016 Ratings
    Order Management
    Comparison of Order Management features of JobBOSS² and Xero
    Feature
    JobBOSS²
    5.0
    38 Ratings
    45% below category average
    Xero
    7.3
    89 Ratings
    1% below category average
    Pricing7.037 Ratings10.062 Ratings
    Order entry7.538 Ratings10.056 Ratings
    Credit card processing5.516 Ratings6.358 Ratings
    Cost of goods sold6.530 Ratings6.366 Ratings
    Order Orchestration6.226 Ratings6.121 Ratings
    End-to-end order visibility00 Ratings6.124 Ratings
    Order exception Resolution00 Ratings6.117 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of JobBOSS² and Xero
    Feature
    JobBOSS²
    3.2
    28 Ratings
    81% below category average
    Xero
    -
    Ratings
    Billing Management7.128 Ratings00 Ratings
    Cash and Asset Management6.922 Ratings00 Ratings
    Travel & Expense Management6.416 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting6.517 Ratings00 Ratings
    Period Close6.321 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of JobBOSS² and Xero
    Feature
    JobBOSS²
    9.4
    3 Ratings
    21% above category average
    Xero
    -
    Ratings
    Budgeting and Forecasting9.02 Ratings00 Ratings
    Project Costing9.03 Ratings00 Ratings
    Cost Capture9.02 Ratings00 Ratings
    Capital Project Management9.02 Ratings00 Ratings
    Customer Contract Compliance9.02 Ratings00 Ratings
    Project Revenue Recognition9.02 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of JobBOSS² and Xero
    Feature
    JobBOSS²
    6.0
    26 Ratings
    16% below category average
    Xero
    -
    Ratings
    Project Planning and Scheduling5.525 Ratings00 Ratings
    Task Insight for Project Managers7.519 Ratings00 Ratings
    Project Mobile Functionality7.718 Ratings00 Ratings
    Definable Resource Pools8.413 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of JobBOSS² and Xero
    Feature
    JobBOSS²
    4.6
    10 Ratings
    48% below category average
    Xero
    -
    Ratings
    Award Lifecycle Management8.110 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of JobBOSS² and Xero
    Feature
    JobBOSS²
    3.6
    27 Ratings
    65% below category average
    Xero
    -
    Ratings
    Bids Analyzed and Compared6.316 Ratings00 Ratings
    Contract Authoring8.311 Ratings00 Ratings
    Contract Repository8.512 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated7.115 Ratings00 Ratings
    Supplier Management5.825 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of JobBOSS² and Xero
    Feature
    JobBOSS²
    4.4
    17 Ratings
    42% below category average
    Xero
    -
    Ratings
    Risk Repository7.615 Ratings00 Ratings
    Control Management7.015 Ratings00 Ratings
    Control Efficiency Assessments6.813 Ratings00 Ratings
    Issue Detection6.813 Ratings00 Ratings
    Remediation and Certification7.715 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of JobBOSS² and Xero
    Feature
    JobBOSS²
    5.3
    13 Ratings
    28% below category average
    Xero
    -
    Ratings
    Transportation Planning and Optimization8.88 Ratings00 Ratings
    Transportation Execution Management8.77 Ratings00 Ratings
    Trade and Customs Management7.47 Ratings00 Ratings
    Fulfillment Management8.09 Ratings00 Ratings
    Warehouse Workforce Management8.59 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of JobBOSS² and Xero
    Feature
    JobBOSS²
    6.5
    28 Ratings
    14% below category average
    Xero
    -
    Ratings
    Production Process Design6.818 Ratings00 Ratings
    Production Management6.025 Ratings00 Ratings
    Configuration Management5.919 Ratings00 Ratings
    Work Execution6.622 Ratings00 Ratings
    Manufacturing Costs6.027 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of JobBOSS² and Xero
    Feature
    JobBOSS²
    6.8
    26 Ratings
    8% below category average
    Xero
    -
    Ratings
    Forecasting6.620 Ratings00 Ratings
    Inventory Planning6.025 Ratings00 Ratings
    Performance Monitoring6.721 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of JobBOSS² and Xero
    Feature
    JobBOSS²
    7.6
    12 Ratings
    3% above category average
    Xero
    -
    Ratings
    Proposal Management8.011 Ratings00 Ratings
    Product Master Data Management7.210 Ratings00 Ratings
    Best Alternatives
    JobBOSS²Xero
    Small Businesses
    Zoho One
    Score9.1 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JobBOSS²Xero
    Likelihood to Recommend
    8.2
    (42 ratings)
    8.3
    (266 ratings)
    Likelihood to Renew
    8.2
    (5 ratings)
    4.7
    (38 ratings)
    Usability
    7.6
    (4 ratings)
    8.3
    (192 ratings)
    Availability
    -
    (0 ratings)
    3.1
    (12 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (10 ratings)
    Support Rating
    5.5
    (5 ratings)
    5.6
    (40 ratings)
    In-Person Training
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Online Training
    7.0
    (1 ratings)
    10.0
    (6 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    7.6
    (13 ratings)
    Configurability
    7.0
    (1 ratings)
    8.1
    (3 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    -
    (0 ratings)
    9.1
    (10 ratings)
    Ease of integration
    8.0
    (1 ratings)
    7.4
    (150 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (8 ratings)
    Vendor post-sale
    6.0
    (1 ratings)
    6.5
    (4 ratings)
    Vendor pre-sale
    6.0
    (1 ratings)
    6.5
    (4 ratings)
    User Testimonials
    JobBOSS²Xero
    Likelihood to Recommend
    ECI Software Solutions
    I would recommend JobBoss to any colleague in small—to medium-sized manufacturing firms. Although I am not convinced that it will be able to handle advanced data from larger firms, it should be able to handle everything small—to medium-sized businesses require. JobBoss is great.
    Incentivized
    Read full review
    Xero
    The only time I wouldn't be suggesting it is to consultants or solopreneurs. I think it's too overwhelming unless you are experienced or have a background related to finance. So it's not that the product isn't powerful, it's that it can be too powerful. For all other size businesses it really is what you need to use to make life simple to track everything in your business. It definitely saves me time by having it all in one place and not multiple spreadsheets etc
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • Estimating is great once you learn how to use it, and it makes repeat estimates easier than ever.
    • Time tracking is amazing for us. It has taken some time to figure out exactly how we want to use the tracking parts, but it's only because it has multiple ways to do the same thing and finding out what works best for us took some time.
    • Billing and Purchasing are a breeze. The full package is worth the money to fully integrate the entire business into JobBOSS² since it can handle it all.
    Incentivized
    Read full review
    Xero
    • The bank feed integration makes reconciling transactions easy
    • Once you load a template for your invoices, every client gets a professional looking invoice
    • Bill paying and tracking of payments is also easy; you load your bill into Xero, pay it through the bank, and when the transaction is completed it comes through on bank feeds. If you need to query when a bill was paid, it is all there in Xero
    Incentivized
    Read full review
    Cons
    ECI Software Solutions
    • quoting - limited functionality currently
    • costing of jobs and parts - there is very limited information on how their calculations work and limited customization of costing. Most of the job costing or margin reports are inaccurate. Costing is a black box with Jobboss2 that doesn't allow you to better understand how they are calculating nor the ability to tweak the variables of those calculations to align their reports and models with the way your organization costs and prices jobs.
    • Raw material inventory and resource tracking for jobs - we don't even use the raw material function because it's inflexible. When you quote raw material, oftentimes you ask for one size diameter of raw material...but the vendor may not have it and often the next best size instead. When/if this happens, you'd have to delete or re-add the raw material to jobboss2 and re-assign that size to every part that's used. You'd, in theory, have to have every possible size of raw material and every spec of raw material that you use in Jobboss2, and you'd still have to re-assign it all of the time to different parts when you couldn't find the ideal size of material. This is a huge gap.
    • Automatically logs you out while using the platform, even with only one tab open. We'll be actively using jobboss2, and even within a minute of login, you click on a module of jobboss2, and it will ask you to log in again. Very frustrating.
    • Inability to open multiple tabs in Jobboss2. We need to crossreference information all of the time, comparing inventory, last jobs routings & dates, and costs which we try to pull up multiple tabs in jobboss2, but it does not effectively allow you to do this. It's slightly possible, but oftentimes will log you out of your session as soon as you open a new tab.
    • Blanket orders and consignment - Jobboss2 is ineffective at allowing efficient tracking of blanket orders or parts on consignment. There's no functionality for consignment tracking of parts as you try to track replenishment buckets.
    • Customizable reports with more field and table selections - reports can be customized but only with the fields that Jobboss2 provides for that specific report. We need to link other tables from the database to be able to see the information that we need, and jobboss2 does not easily allow you to link a new table into reports to add additional fields that you want or need to see. For example, in Salesforce...you can pick specific tables that you want to link together and pull any field that you need. Jobboss2 only allows you to see the specific tables that they pre-built for reports. If you need another field that's missing on the report, you'd have to know SQL in order to add it vs. a user-friendly report builder that anyone non-technical would be able to use, which is standard in most other software platforms for ERP or CRM.
    • material/inventory forecasting to plan when you need the next job - this is incredibly limited. We typically look out for 2-12 months to plan when we'll need the next lot for a particular part. Jobboss2 material forecast will only let you look at the next 4 months as 4 columns and then it groups any months beyond that into one 5th column. You should be able to set a specific time horizon (i.e. from today to 12 months out and see the stock level and orders needed for each of those next 12 months. As a result, we still have to use manual spreadsheets to plan our production and scheduling jobs.
    • jobboss2 upcharges for most new features or modules that you want to add. For example, they've built reports that would be incredibly useful for the majority of their customers, but they charge to add one simple report because it's considered a customization.
    Incentivized
    Read full review
    Xero
    • Having different email addresses for different parts of a customer's business (eg invoices and statements to different places)
    • Easily seeing the text of emails that have been sent through Xero
    • More easily archiving old pay items. Our HR software updates rates when awards are updated which means a lot of old pay rates are in the system and they have multiple clicks to archive each one. Clicking the ones to archive in bulk and then just click archive for all would be much more efficient.
    Incentivized
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    Jobboss tends to have a very steep learning curve and isnt always useable for a lot of manufacturing staff. Buy-in to utilize the software was and continues to be a challenge as staff needs to track & input components so that info on Jobboss is up to date and reliable
    Read full review
    Xero
    In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.
    Read full review
    Usability
    ECI Software Solutions
    It is extremely easy to learn and use E2 Shop System. It provides everything a manufacturing company might be looking for, starting from entering a new PO to shipping parts. Routers that get created from E2 Shop System also help track parts on the shop floor and is accessible from every where. E2 Shop System also now has an app, which is great when it comes to scanning router steps directly from your phone.
    Incentivized
    Read full review
    Xero
    As a standalone software, it allows users to fulfill most of the basic functions (e.g. transaction input and report generation) simply and conveniently. It also allows for multiple APIs to help augment various tasks that accounting-adjacent (e.g. claims processing). The cloud based model and portability to mobile devices allows tasks to be carried out in a more convenient way.
    Read full review
    Reliability and Availability
    ECI Software Solutions
    Have had no issues with availability
    Incentivized
    Read full review
    Xero
    We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.
    Read full review
    Performance
    ECI Software Solutions
    Have only had minimal issues with slow processing
    Incentivized
    Read full review
    Xero
    On a good day, things worked but after upgrades, things began to slow and or not work at all at times. I coined the moving circle while I waited as the "Xero Wheel of Death". Sometimes it never stopped and force quitting was necessary.
    Incentivized
    Read full review
    Support Rating
    ECI Software Solutions
    The initial training leaves a little to be desired because it's done by people who know the generalities of the system. However, once you get into one-on-one trainings and tech support calls, they do a tremendous job in these aspects. They go above and beyond to make sure you get what you need.
    Incentivized
    Read full review
    Xero
    Always respond and keep issues open until you are satisfied with the result. Generally good responses, in the past, I had some support responses that were really basic and really annoying. They type where "have your tried restarting your computer" style of answers. Well, of course, I went through all the basics before contacting them. Duh, but I suppose not everyone does. Otherwise, it would be a 10. The last year has shown a marked improvement in the support responses however.
    Read full review
    In-Person Training
    ECI Software Solutions
    Our trainer was very knowledgeable and helpful.
    Incentivized
    Read full review
    Xero
    The format was great; someone was there to ask questions or help if you were stuck.
    Incentivized
    Read full review
    Online Training
    ECI Software Solutions
    The videos and live seminars were helpful but not all were as in-depth as needed.
    Incentivized
    Read full review
    Xero
    All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.
    Read full review
    Implementation Rating
    ECI Software Solutions
    I assumed there would be more assistance from JobBoss for implementation of the software. I felt it was very independent on my part and I felt unsure a lot of the time
    Incentivized
    Read full review
    Xero
    If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.
    Incentivized
    Read full review
    Alternatives Considered
    ECI Software Solutions
    We really didn't compare too many other ERP systems. Unfortunately, I was not involved in the decision at the time it was made. We used to have E2 but we were kind of forced into upgrading because E2 would no longer do software updates. Very fluent transition from E2 to JobBOSS².
    Incentivized
    Read full review
    Xero
    Each of the products I listed had their own list of drawbacks, but the one thing they all had in common, which was right on top of that list of drawbacks, was ease of use. I struggled to get myself accustomed to each system and struggled, but when it came to getting a client to even try and use it was when the true struggle started. Just found it easier to make use of Xero from the very beginning.
    Read full review
    Contract Terms and Pricing Model
    ECI Software Solutions
    Ability to add individual data collection seats instead of purchasing in bundles
    Incentivized
    Read full review
    Xero
    No answers on this topic
    Scalability
    ECI Software Solutions
    No answers on this topic
    Xero
    I have yet to fully stress test the product given the size of the company where I am using it. I am sure as we scale to more customers, more vendors and more reporting requirements, I will have a better understanding of what it is capable of in terms of bandwidth and processing
    Incentivized
    Read full review
    Return on Investment
    ECI Software Solutions
    • We have seen improved visibility of our jobs and on how we quote our products to our customers.
    • It is nice to be able to see what is running on each station, who is running it and what part of the process the job is currently at.
    • I also like the Data Collection module as I can see in real time what all the employees are currently doing.
    Incentivized
    Read full review
    Xero
    • Xero is a basic accounting system that performs basic accounting tasks easily and accurately. For that, it provides a positive impact on our day to day accounting operations.
    • Because of Xero's basic structure, I feel it lacks some of the sophistication that some users want and need. The ability to create unique custom reports would enhance the impact Xero would have on meeting business objectives by providing current and useful accounting information.
    • In my opinion, Xero's lack of focus on their customers - their users - is a real issue with me. In my opinion, those of us that are in the trenches that work with the system on a daily basis have to deal with the shortcomings of the system with the knowledge that Xero support refuses to address the operational issues that make their user's lives difficult. I feel if Xero would focus on truly making their software better from a users point of view, it has the potential to be a great system.
    Read full review
    ScreenShots

    JobBOSS² Screenshots

    Screenshot of the management interface for the daily demands of job shops and machine shopsScreenshot of analytics that provide real-time visibility into job profitability

    Xero Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot