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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Joule

    Score8 out of 10
    N/AJoule is an AI copilot that’s grounded in an organization's business data and infused with AI agents. It proactively assists employees in every cloud application they use while automating complex processes.N/A
    Pricing
    Joule
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Joule
    Free Trial
    No
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional DetailsJoule Base Joule Base is a no-cost entitlement of SAP cloud products that enables teams to navigate SAP systems more easily, find the right information more quickly, and complete everyday tasks faster. Joule Premium Joule Premium extends Joule Base with more powerful AI, including advanced Joule skills, premium embedded AI scenarios, and Joule Agents. Joule Premium capabilities are accessed through the purchase of AI units. Visit the pricing page linked above to learn more about Joule Premium capabilities.
    More Pricing Information
    Community Pulse
    Joule
    Considered Both Products
    SAP
    Chose Joule
    SAP Joule is organization specific AI agent directly integrated into the SAP ecosystem. Joule understands complex SAP models, autorizations and workflows. It is build to fast up the cordination between SAP modules like finance, procurement, succesfactor, material management.
    Incentivized
    Chose Joule
    If I compare it with ChatGPT and Joule then it is amazing in generating content and to do market research. We select Joule because it naturally fits in our day to day work and when we use it, it helps in maintaining workflow and to know about data insights. As compared to …
    Incentivized
    Chose Joule
    Joule has a long way to go in the Professional Services industry
    Incentivized
    Chose Joule
    1. Joule stands tall against SeekOut
    2. Seekout is not capable of integrating with SAP products. SeekOut dont allow you to own the integration, they only offer and support very basic integration, that doesnt give you full grip and fails in calculating RoI
    3. Front facing of …
    Incentivized
    Chose Joule
    Joule lacks the ease of setup and use when compared to Copilot or Gemini. The reason for implementing this over the other two is that it made more sense to implement SAP's native AI into our already existing SAP landscape rather than try to figure out how to expose our SAP data …
    Incentivized
    Chose Joule
    other LLMs has to miuch wrong information regarding SAP products
    Incentivized
    Chose Joule
    specific to SAP product it is friendly
    Incentivized
    Chose Joule
    In my experience, Joule is Much better
    Incentivized
    Chose Joule
    Joule is far away.
    Incentivized
    Chose Joule
    Not as good, but I’ll need to test it out with me team in more detail to know more.
    Incentivized
    Chose Joule
    No really, as Joule looks up the SAP DATA too
    Incentivized
    Chose Joule
    we have built our own custom solution using AI and it stack well. i think we should build one on top of Joule to get the best
    Incentivized
    Chose Joule
    Joule has expertise in SAP. More secure and trustworthy.
    Incentivized
    Chose Joule
    We are currently testing Joule for Devs and Joule for Consultants in a controlled environment to assess if it is the better option to our needs.
    Incentivized
    Chose Joule
    Copilot is too generic in approach, where it suggests based on system data or generic from internet. But Joule is more linear and precise with tasks a developer wants to achieve.

    Copilot is more useful for inbuilt apps within MS teams, MS office. Where we can use for …
    Incentivized
    Chose Joule
    Deep SAP integration — it lives inside your SAP workflows and can take action directly (run queries, trigger orders, pull reports). Role-aware context — knows SAP role and authorizations automatically. Pre-built business process knowledge across HR, Finance, Supply Chain, etc. …
    Incentivized
    Chose Joule
    I have used Joule for SAP day-to-day activities and Co-Pilot for communication purposes. The co-pilot integration to SAP was not that efficient compared to Joule with respect to data filtering and prompts.
    Incentivized
    Chose Joule
    As we are focused on SAP products, we did not evaluate any other services. We went ahead directly with SAP for Joule.
    Incentivized
    Chose Joule
    Joule is very specific to SAP environment
    Incentivized
    Chose Joule
    More integrations
    Incentivized
    Chose Joule
    More trajectory and functionality
    Incentivized
    Key User Insights
    Would buy again
    92%
    Would buy again
    111 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    103 Answers
    Lived up to sales and marketing promises
    74%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    76%
    Implementation went as expected
    68 Answers
    Best Alternatives
    Joule
    Small Businesses
    No answers on this topic
    Medium-sized Companies
    Cortana (discontinued)
    Score7.5 out of 10
    Enterprises
    Cortana (discontinued)
    Score7.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    Joule
    Likelihood to Recommend
    7.7
    (110 ratings)
    Likelihood to Renew
    7.0
    (6 ratings)
    Usability
    8.1
    (108 ratings)
    Availability
    6.8
    (2 ratings)
    Performance
    7.3
    (2 ratings)
    Support Rating
    6.3
    (4 ratings)
    Online Training
    7.3
    (1 ratings)
    Implementation Rating
    7.4
    (3 ratings)
    Configurability
    7.3
    (1 ratings)
    Contract Terms and Pricing Model
    6.4
    (1 ratings)
    Ease of integration
    7.3
    (1 ratings)
    Product Scalability
    8.2
    (1 ratings)
    Professional Services
    7.3
    (1 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    Vendor pre-sale
    7.3
    (1 ratings)
    User Testimonials
    Joule
    Likelihood to Recommend
    SAP
    Joule explained ATC findings, including root cause, business impact, recommended APIs, and examples of fixes for S/4HANA readiness checks. Joule today is a point-in-time assistant — great for one question, one generation, one explanation at a time. It is not yet capable of owning a full development flow.
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    Pros
    SAP
    • Users can prompt Joule to create business partners in MDG.
    • The change process for Business partner (Customers/Suppliers) updation is made easy, particularly for updating data such as address and communication details.
    • The workflow process has been simplified by Joule agents, such as identifying the high-priority task and sharing it with the end user.
    • Improved data quality to almost 30%~50% in the CR creation process, which is a significant milestone for us.
    Incentivized
    Read full review
    Cons
    SAP
    • In SuccessFactors Joule should have more tools out of the box.
    • There should be more examples on what is possible to do with Joule or Joule Studio in Successfactors, all available examples seem to focus only on Payroll or Inventory management leaving the HR behind.
    • Document Grounding should be easier to implement, and should be possible to have some kind of permissions per couuntry / user group for specific documents. The implementation with Sharepoint makes it harder to complete because normally we need some extra team to join and help and until now, I always had issues implementing it. I believe that it would make it much easier if the documents could be stored and managed inside SuccessFactors.
    Incentivized
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    Likelihood to Renew
    SAP
    As we explore, we can learn more. As i believe, we can only learn to live and live to learn stuffs. So as well AI does the same and improve itself. By trying and prompting joule more, we can use it in better ways. I would definitely wait and use the new versions shared in SAP Teched on Joule with more LLM involved
    Incentivized
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    Usability
    SAP
    I would rate Joule’s overall usability a 10 out of 10 because it makes interacting with SAP incredibly simple, intuitive, and fast. The conversational interface removes the complexity normally associated with navigating SAP modules, running transactions, or building reports. Even non-technical users can get meaningful insights within seconds just by asking natural language questions.
    Incentivized
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    Reliability and Availability
    SAP
    as its cloud based, as of now, we see it available all the time and havent faced any issues while accessing. Not sure if this has high availability and Disaster recovery features got set up already with the default version that we are using at our organization. no issues so far.
    Incentivized
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    Performance
    SAP
    SAP Joule's pages load quickly and it does display the information on what we are looking for w.r.to the knowledge base or the SAP articles.
    Incentivized
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    Support Rating
    SAP
    Usually support for Joule takes longer than normal, and the correct answer always takes a long time to get, or we just don't get it at all, and we fix ourselves.
    Incentivized
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    Implementation Rating
    SAP
    Joule implementation was easy but it has too many steps, it would be nice if part of the steps could be done automatically.
    Incentivized
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    Alternatives Considered
    SAP
    Joule is better because it doesn't take only data available on the web, but combines that with data provided directly by the game publisher through API to us which includes every single match played = all data points from all of those matches. That means that for us Joule gives deeper insights than any online AI chat agent could do
    Incentivized
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    Scalability
    SAP
    Yes as sap is used widely across organisation
    Incentivized
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    Return on Investment
    SAP
    • Allow us to have everyday operations smoother by automating repetitive tasks and reducing manual efforts, which saves time and improves efficiency.
    • Facilitate effortless information access, since it allows us to search and receive instant responses.
    • Reduces the complexity of SAP by pulling data from different modules and making it clear quickly.
    Incentivized
    Read full review
    ScreenShots

    Joule Screenshots

    Screenshot of the Joule AI agent that helps a production supervisor respond faster, avoid delays, and handle shop-floor disruptions to keep production running at maximum efficiency.Screenshot of how Joule can deliver insights grounded in business data, empowering employees to make faster, data-driven decisions.Screenshot of Joule's AI assistance that helps employees work faster by guiding them to the SAP applications and screens where they can complete their next task.Screenshot of Generative AI assisted code development with Joule that helps teams deploy custom applications and extensions faster.Screenshot of Joule Studio, where teams can build custom skills and AI agents to address any specific business needs.