Joule

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Joule
Score 8.4 out of 10
N/A
Joule is an AI copilot that’s grounded in an organization's business data and infused with AI agents. It proactively assists employees in every cloud application they use while automating complex processes.N/A
Pricing
Joule
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Joule
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional DetailsJoule Base Joule Base is a no-cost entitlement of SAP cloud products that enables teams to navigate SAP systems more easily, find the right information more quickly, and complete everyday tasks faster. Joule Premium Joule Premium extends Joule Base with more powerful AI, including advanced Joule skills, premium embedded AI scenarios, and Joule Agents. Joule Premium capabilities are accessed through the purchase of AI units. Visit the pricing page linked above to learn more about Joule Premium capabilities.
More Pricing Information
Community Pulse
Joule
Considered Both Products
Joule
Chose Joule
You can ask CoPilot for any information, and it helps you interpret and recommend relevant information. In our organization, we've used it to help employees even draft emails. Nowadays, tools need to be multifunctional, not just perform a single task. If they only do one …
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Joule has better integration and context of SAP knowledge. It is grounded with SAP documents and can access with SAP data on real time. For Microsoft co-pilot it will be a custom build which is expensive and time consuming and not very efficient. Joule is also LLM agnostic , …
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Joule is an organically developed tool by SAP, and it's always good to use the same product. It may help when we upgrade our system.
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SAP Joule has all these tools in one; it's like a Swiss Army knife for information and knowledge. For us as consultants, it helps us quickly identify the possibilities we can offer, enabling agile, accurate solutions for our customers. Similarly, it helps us better identify how …
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Joule is SAP standard product. It gives better SAP details for consultants than open source AI
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I used Joule when it comes to SAP systems at the backend whereas I prefer to use other Open AI for general usage
Chose Joule
I’ve used and evaluated several tools similar to Joule, including SAP’s built‑in AI assistants, Microsoft CoPilot, Salesforce Einstein, and various workflow‑automation platforms. Each offered strengths in analytics, task automation, and user guidance. Comparing them helped …
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I’ve evaluated and used other AI assistants such as Microsoft CoPilot and general purpose tools like ChatGPT, Claude, etc. While those tools are powerful, they are more generic and often require additional context or customization to be truly useful in enterprise workflows. …
Chose Joule
Joule is based in CoPilot for some functionalitiws and gives a good performance
Chose Joule
As summarized earlier, Joule Copilot helps me as end developer to improve the code quality, propose new syntaxes on asked queries, improve performance of reports based on suggestions shared. Also many usage in automating few monotonous work through integrations support.

As a end …
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Joule has better understanding of the business context and has access to SAP's internal resources to give a more appropriate answer in context of SAP
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SAP Joule is fitting as per our organization requirements providing better security and perfect fit with our SAP ecosystem and best AI capabilities.
Chose Joule
With our RISE for SAP JOURNEY that is ongoing, SAP Joule has turned out to be a good choice and very much aligned with our organization’s transformation journey. Joule has just worked as a catalyst to fastrack our overall transformation journey and our business users are more …
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Joule is good when it comes to SAP standard solutions.
Chose Joule
Compared to other AI tools or assistants we’ve used or evaluated, Joule stands out because it is built natively for SAP and understands business processes, enterprise data models, and cross-module relationships in a way generic AI tools cannot.
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Joule
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All AlternativesView all alternatives
User Ratings
Joule
Likelihood to Recommend
7.9
(36 ratings)
Usability
8.2
(33 ratings)
User Testimonials
Joule
Likelihood to Recommend
SAP
Joule in SuccessFactors is well suited in case you just want to have a quicker way to execute quick actions for a couple of users, or if you extend Joule with some Joule skills. Apart from this at this point in Time I don't see a lot of default scenarios that Joule brings to the table in SuccessFactors.
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Pros
SAP
  • Instructing the right way of doing functionalities for e.g. creation of PR
  • pinpoints the exact PR and provide insightful information about it, which allows procurement processors to do the next step
  • provides thing to watch for in your tasks, for e.g. quickly address PO floating issues by navigating and showing the other partial items that are not GRed.
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Cons
SAP
  • More visual chart is always useful to show visibility in areas like Kanban and JIT.
  • Data extracted from third party systems also instead of just fetching from SAP.
  • A detailed downloadable report which can be mapped locally used generative AI tools.
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Likelihood to Renew
SAP
As we explore, we can learn more. As i believe, we can only learn to live and live to learn stuffs. So as well AI does the same and improve itself. By trying and prompting joule more, we can use it in better ways. I would definitely wait and use the new versions shared in SAP Teched on Joule with more LLM involved
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Usability
SAP
I would rate Joule’s overall usability a 10 out of 10 because it makes interacting with SAP incredibly simple, intuitive, and fast. The conversational interface removes the complexity normally associated with navigating SAP modules, running transactions, or building reports. Even non-technical users can get meaningful insights within seconds just by asking natural language questions.
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Reliability and Availability
SAP
It must be embedded in lower and on prim version
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Performance
SAP
It is indeed high performance tool to optimize your performance
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Support Rating
SAP
Usually support for Joule takes longer than normal, and the correct answer always takes a long time to get, or we just don't get it at all, and we fix ourselves.
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Implementation Rating
SAP
Joule implementation was easy but it has too many steps, it would be nice if part of the steps could be done automatically.
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Alternatives Considered
SAP
Joule is better because it doesn't take only data available on the web, but combines that with data provided directly by the game publisher through API to us which includes every single match played = all data points from all of those matches. That means that for us Joule gives deeper insights than any online AI chat agent could do
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Scalability
SAP
Yes as sap is used widely across organisation
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Return on Investment
SAP
  • Allow us to have everyday operations smoother by automating repetitive tasks and reducing manual efforts, which saves time and improves efficiency.
  • Facilitate effortless information access, since it allows us to search and receive instant responses.
  • Reduces the complexity of SAP by pulling data from different modules and making it clear quickly.
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ScreenShots

Joule Screenshots

Screenshot of the Joule AI agent that helps a production supervisor respond faster, avoid delays, and handle shop-floor disruptions to keep production running at maximum efficiency.Screenshot of how Joule can deliver insights grounded in business data, empowering employees to make faster, data-driven decisions.Screenshot of Joule's AI assistance that helps employees work faster by guiding them to the SAP applications and screens where they can complete their next task.Screenshot of Generative AI assisted code development with Joule that helps teams deploy custom applications and extensions faster.Screenshot of Joule Studio, where teams can build custom skills and AI agents to address any specific business needs.