Joule

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Joule
Score 8.4 out of 10
N/A
Joule is an AI copilot that’s grounded in an organization's business data and infused with AI agents. It proactively assists employees in every cloud application they use while automating complex processes.N/A
Pricing
Joule
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Joule
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional DetailsJoule Base Joule Base is a no-cost entitlement of SAP cloud products that enables teams to navigate SAP systems more easily, find the right information more quickly, and complete everyday tasks faster. Joule Premium Joule Premium extends Joule Base with more powerful AI, including advanced Joule skills, premium embedded AI scenarios, and Joule Agents. Joule Premium capabilities are accessed through the purchase of AI units. Visit the pricing page linked above to learn more about Joule Premium capabilities.
More Pricing Information
Community Pulse
Joule
Considered Both Products
Joule
Chose Joule
Compared to other AI tools or assistants we’ve used or evaluated, Joule stands out because it is built natively for SAP and understands business processes, enterprise data models, and cross-module relationships in a way generic AI tools cannot.
Chose Joule
Able to customize more on automation.
Chose Joule
this one is specific to SAP..so I am getting more suggestions exclusively for Abap related board base without much syntax error, which is good for me and use leap and compared to other generative AI products
Chose Joule
Joule can help one with some of the similar features around OpenText. For example, document management. Joule can go to the repository and provide all relevant details around a document.
Chose Joule
SAP Joule is specialized business aware AI CoPilot that differentiates itself from more general AI assistants by being deeply integrated into the SAP ecosystem and grounded in real time , cross functional business data
key differentiators
1. Deep Business Integrations
Chose Joule
Joule is more tech oriented and can help in coding and bug determination.
Chose Joule
Joule is very basic and slow to come to market compared to Google Agentspace and AI offerings from Databricks, Snowflake
Chose Joule
We chose Joule because, in our experience, Joule is context aware
Best Alternatives
Joule
Small Businesses
Fin by Intercom
Fin by Intercom
Score 8.6 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternatives
User Ratings
Joule
Likelihood to Recommend
8.0
(31 ratings)
Usability
8.0
(29 ratings)
User Testimonials
Joule
Likelihood to Recommend
SAP
I would rate Joule a full 10/10, as it significantly improves productivity, reduces manual effort, and makes SAP data instantly accessible through natural language. It acts like a virtual SAP expert, shortening analysis time from minutes to seconds and enabling faster, more confident decision-making.
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Pros
SAP
  • Find connections based on what seems like subjective input
  • Find relevant data within 1 trillion data points quickly
  • Give clear answers that can be understood by anyone
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Cons
SAP
  • Data is key to any business. They need to concentrate on private cloud with Joule for clients to be adapting to it more. As finance data by any company cannot be put in public cloud with AI.
  • Test industry scenarios with close partners and set a example with real-time analytics
  • Make sure value is added to company when leveraged and not to promote implementation due to AI bubble.
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Usability
SAP
Initial learning does take time for this tool, as it has a lot of things happening and they are sometimes complex. It is a highly used tool on a day-to-day basis, and sometimes with limited intervention, I find the workflows automated. It has increased transparency amongst the team as well.
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Alternatives Considered
SAP
Agent force is tied into Salesforce dot com directly. Since we are using SAP, it was a no brainer to use Joule rather than something like Agent force or Einstein. On top of that, Joule just seemed like a better product overall with better functionality. This is why we chose to use Joule over the competition.
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Return on Investment
SAP
  • The entire world is looking at AI. SAP is widely used ERP, so ROI is clearly visible.
  • Automation is indeed requirement now days, so ROI is clearly visible.
  • You can manage your resources efficiently using Joule.
  • From RFQ to Procurement and Payment a custom agent will be helpful based on business scenario.
  • From sales to credit, we can automate processes using Joule.
  • Analytics should be automated for MIS.
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ScreenShots

Joule Screenshots

Screenshot of the Joule AI agent that helps a production supervisor respond faster, avoid delays, and handle shop-floor disruptions to keep production running at maximum efficiency.Screenshot of how Joule can deliver insights grounded in business data, empowering employees to make faster, data-driven decisions.Screenshot of Joule's AI assistance that helps employees work faster by guiding them to the SAP applications and screens where they can complete their next task.Screenshot of Generative AI assisted code development with Joule that helps teams deploy custom applications and extensions faster.Screenshot of Joule Studio, where teams can build custom skills and AI agents to address any specific business needs.