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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Joule

    Score8 out of 10
    N/AJoule is an AI copilot that’s grounded in an organization's business data and infused with AI agents. It proactively assists employees in every cloud application they use while automating complex processes.N/A

    SAS Viya

    Score10 out of 10
    N/AAn end-to-end platform for AI, data science, and analytics, used for modeling, as well as management and deployment of AI models.N/A
    Pricing
    JouleSAS Viya
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JouleSAS Viya
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsJoule Base Joule Base is a no-cost entitlement of SAP cloud products that enables teams to navigate SAP systems more easily, find the right information more quickly, and complete everyday tasks faster. Joule Premium Joule Premium extends Joule Base with more powerful AI, including advanced Joule skills, premium embedded AI scenarios, and Joule Agents. Joule Premium capabilities are accessed through the purchase of AI units. Visit the pricing page linked above to learn more about Joule Premium capabilities.—
    More Pricing Information
    Community Pulse
    JouleSAS Viya
    Considered Both Products
    SAP
    No answer on this topic
    SAS
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    111 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    77 Answers
    No answers on this topic
    Happy with the feature set
    85%
    Happy with the feature set
    103 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    74%
    Lived up to sales and marketing promises
    55 Answers
    No answers on this topic
    Implementation went as expected
    76%
    Implementation went as expected
    68 Answers
    No answers on this topic
    Best Alternatives
    JouleSAS Viya
    Small Businesses
    No answers on this topic
    IBM SPSS Statistics
    Score8 out of 10
    Medium-sized Companies
    Cortana (discontinued)
    Score7.5 out of 10
    Alteryx Platform
    Score9 out of 10
    Enterprises
    Cortana (discontinued)
    Score7.5 out of 10
    Alteryx Platform
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JouleSAS Viya
    Likelihood to Recommend
    7.7
    (110 ratings)
    9.1
    (12 ratings)
    Likelihood to Renew
    7.0
    (6 ratings)
    4.5
    (5 ratings)
    Usability
    8.1
    (108 ratings)
    8.2
    (3 ratings)
    Availability
    6.8
    (2 ratings)
    10.0
    (1 ratings)
    Performance
    7.3
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    6.3
    (4 ratings)
    10.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    7.3
    (1 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    7.4
    (3 ratings)
    9.0
    (1 ratings)
    Configurability
    7.3
    (1 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    6.4
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    8.0
    (1 ratings)
    Product Scalability
    8.2
    (1 ratings)
    9.0
    (1 ratings)
    Professional Services
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    7.3
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    JouleSAS Viya
    Likelihood to Recommend
    SAP
    Joule explained ATC findings, including root cause, business impact, recommended APIs, and examples of fixes for S/4HANA readiness checks. Joule today is a point-in-time assistant — great for one question, one generation, one explanation at a time. It is not yet capable of owning a full development flow.
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    SAS
    SAS Advance Analytics is well suited for data that is visual. Data where you want to see multiple graphs and models are good for this software. However, if your data is more descriptive this may not be the best program. SAS is well suited for data where you need to make comparisons on the feasibility of two different programs. Data that can be compared is perfect for this software.
    Incentivized
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    Pros
    SAP
    • Users can prompt Joule to create business partners in MDG.
    • The change process for Business partner (Customers/Suppliers) updation is made easy, particularly for updating data such as address and communication details.
    • The workflow process has been simplified by Joule agents, such as identifying the high-priority task and sharing it with the end user.
    • Improved data quality to almost 30%~50% in the CR creation process, which is a significant milestone for us.
    Incentivized
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    SAS
    • SAS is can be used as query builder tool which can automate a lot of excel process.
    • There are variety of statistical options available that tie up good visual analytics.
    • There are inbuilt models available for different operations which doesn't require any coding and are easy to run.
    Incentivized
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    Cons
    SAP
    • In SuccessFactors Joule should have more tools out of the box.
    • There should be more examples on what is possible to do with Joule or Joule Studio in Successfactors, all available examples seem to focus only on Payroll or Inventory management leaving the HR behind.
    • Document Grounding should be easier to implement, and should be possible to have some kind of permissions per couuntry / user group for specific documents. The implementation with Sharepoint makes it harder to complete because normally we need some extra team to join and help and until now, I always had issues implementing it. I believe that it would make it much easier if the documents could be stored and managed inside SuccessFactors.
    Incentivized
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    SAS
    • SAS Analytics does not have very good graphic capabilities. Their advanced graphics packages are expensive, and still not very appealing or intuitive to customize.
    • SAS Analytics is not as up-to-date when it comes to advanced analytical techniques as R or other open-source analytics packages.
    Incentivized
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    Likelihood to Renew
    SAP
    As we explore, we can learn more. As i believe, we can only learn to live and live to learn stuffs. So as well AI does the same and improve itself. By trying and prompting joule more, we can use it in better ways. I would definitely wait and use the new versions shared in SAP Teched on Joule with more LLM involved
    Incentivized
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    SAS
    Not only does SAS become easier to use as the user gets more familiar with its capabilities, but the customer service is excellent. Any issues with SAS and their technical team is either contacting the user via email, chat, text, WebEx, or phone. They have power users that have years of experience with SAS there to help with any issue.
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    Usability
    SAP
    I would rate Joule’s overall usability a 10 out of 10 because it makes interacting with SAP incredibly simple, intuitive, and fast. The conversational interface removes the complexity normally associated with navigating SAP modules, running transactions, or building reports. Even non-technical users can get meaningful insights within seconds just by asking natural language questions.
    Incentivized
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    SAS
    If SAS Enterprise Guide is utilized any beginning user will be able to shorten the learning curve. This is allow the user a plethora of basic capabilities until they can utilize coding to expand their needs in manipulating and presenting data. SAS is also dedicated to expanding this environment so it is ever growing.
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    Reliability and Availability
    SAP
    as its cloud based, as of now, we see it available all the time and havent faced any issues while accessing. Not sure if this has high availability and Disaster recovery features got set up already with the default version that we are using at our organization. no issues so far.
    Incentivized
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    SAS
    SAS probably has the most market saturation out of all of the analytics software worldwide. They are in every industry and they are knowledgable about every industry. They are always available to take questions, solve issues, and discuss a company's needs. A company that buys SAS software has a dedicated representative that is there for all of their needs.
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    Performance
    SAP
    SAP Joule's pages load quickly and it does display the information on what we are looking for w.r.to the knowledge base or the SAP articles.
    Incentivized
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    SAS
    Although nothing is perfect, SAS is almost there. The software can handle billions of rows of data without a glitch and runs at a quick pace regardless of what the user wants to perform. SAS products are made to handle data so performance is of their utmost important. The software is created to run things as efficiently as SAS software can to maximize performance.
    Read full review
    Support Rating
    SAP
    Usually support for Joule takes longer than normal, and the correct answer always takes a long time to get, or we just don't get it at all, and we fix ourselves.
    Incentivized
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    SAS
    SAS is generally known for good support that's one of the main reasons to justify the cost of having SAS licenses within our organization is knowing that customer support is just a quick phone call away. I've usually had good experiences with the SAS customer support team it's one of the ways in which the company stands out in my view.
    Incentivized
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    In-Person Training
    SAP
    No answers on this topic
    SAS
    SAS has regional and national conferences that are dedicated to expanding users' knowledge of the software and showing them what changes and additions they are making to the software. There are user groups in most of the major cities that also provide multi-day seminars that focus on specific topics for education. If online training isn't the best way for the user, there is ample in-person training available.
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    Online Training
    SAP
    No answers on this topic
    SAS
    There are online videos, live classes, and resource material which makes training very easy to access. However, nothing is circumstantial so applying your training can get tricky if the user is performing complex tasks. When purchasing software, SAS will also allocate education credits so the user(s) can access classes and material online to help expand their knowledge.
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    Implementation Rating
    SAP
    Joule implementation was easy but it has too many steps, it would be nice if part of the steps could be done automatically.
    Incentivized
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    SAS
    Ask as many questions you can before the install to understand the process. Since a third party does the installation your company is sort of a passanger and it is easy to get lost in the process. It also helps to have all users and IT support involved in the install to help increase the knowledge as to how SAS runs and what it needs to perform correctly.
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    Alternatives Considered
    SAP
    Joule is better because it doesn't take only data available on the web, but combines that with data provided directly by the game publisher through API to us which includes every single match played = all data points from all of those matches. That means that for us Joule gives deeper insights than any online AI chat agent could do
    Incentivized
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    SAS
    SAS was the incumbent tool, and what the team knew. We did look into using Revolution Analytics enterprise version of R, but the learning curve on that caused us to stick with SAS. In my current position, I've opted for WPS over SAS. I can still leverage my SAS experience, but the price is about 15% of what SAS charges, with extra functionality, such as direct database access. I can supplement WPS with free software, such R for anything that it might be missing.
    Incentivized
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    Scalability
    SAP
    Yes as sap is used widely across organisation
    Incentivized
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    SAS
    It all depends on the type of SAS product the user has. Scaleability differs from product to product, and if the user has SAS Office Analytics the scaleability is quite robust. This software will satisfy the majority of the company's analytic needs for years to come. In addition, if SAS is not meeting the users needs the company can easily find SAS solutions that will.
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    Return on Investment
    SAP
    • Allow us to have everyday operations smoother by automating repetitive tasks and reducing manual efforts, which saves time and improves efficiency.
    • Facilitate effortless information access, since it allows us to search and receive instant responses.
    • Reduces the complexity of SAP by pulling data from different modules and making it clear quickly.
    Incentivized
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    SAS
    • SAS is pretty expensive, so a company would need to take that into consideration before purchasing a license.
    • A lot of companies are now starting to use SAS Advance Analytics, it is great for sharing data between departments.
    • Presentations come out better when using SAS, and estimates are more precise to the confidence interval.
    Incentivized
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    ScreenShots

    Joule Screenshots

    Screenshot of the Joule AI agent that helps a production supervisor respond faster, avoid delays, and handle shop-floor disruptions to keep production running at maximum efficiency.Screenshot of how Joule can deliver insights grounded in business data, empowering employees to make faster, data-driven decisions.Screenshot of Joule's AI assistance that helps employees work faster by guiding them to the SAP applications and screens where they can complete their next task.Screenshot of Generative AI assisted code development with Joule that helps teams deploy custom applications and extensions faster.Screenshot of Joule Studio, where teams can build custom skills and AI agents to address any specific business needs.