Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Joule
Score 8.3 out of 10
N/A
Joule is an AI copilot that’s grounded in an organization's business data and infused with AI agents. It proactively assists employees in every cloud application they use while automating complex processes.N/A
Xembly
Score 0.0 out of 10
N/A
Xembly, currently in beta, is building what they present as an "automated chief of staff," an intelligent virtual assistant used to provide meeting support and note taking, as well as create reminders, schedule or update meetings, produce readable meeting notes that capture important details and summarize action items, as well as generally provide support around task and to-do management.N/A
Pricing
JouleXembly
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JouleXembly
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsJoule Base Joule Base is a no-cost entitlement of SAP cloud products that enables teams to navigate SAP systems more easily, find the right information more quickly, and complete everyday tasks faster. Joule Premium Joule Premium extends Joule Base with more powerful AI, including advanced Joule skills, premium embedded AI scenarios, and Joule Agents. Joule Premium capabilities are accessed through the purchase of AI units. Visit the pricing page linked above to learn more about Joule Premium capabilities.
More Pricing Information
Best Alternatives
JouleXembly
Small Businesses
Fin by Intercom
Fin by Intercom
Score 8.7 out of 10
Fin by Intercom
Fin by Intercom
Score 8.7 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JouleXembly
Likelihood to Recommend
7.9
(33 ratings)
-
(0 ratings)
Usability
8.2
(33 ratings)
-
(0 ratings)
User Testimonials
JouleXembly
Likelihood to Recommend
SAP
Joule explained ATC findings, including root cause, business impact, recommended APIs, and examples of fixes for S/4HANA readiness checks. Joule today is a point-in-time assistant — great for one question, one generation, one explanation at a time. It is not yet capable of owning a full development flow.
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Xembly
No answers on this topic
Pros
SAP
  • Users can prompt Joule to create business partners in MDG.
  • The change process for Business partner (Customers/Suppliers) updation is made easy, particularly for updating data such as address and communication details.
  • The workflow process has been simplified by Joule agents, such as identifying the high-priority task and sharing it with the end user.
  • Improved data quality to almost 30%~50% in the CR creation process, which is a significant milestone for us.
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Xembly
No answers on this topic
Cons
SAP
  • In SuccessFactors Joule should have more tools out of the box.
  • There should be more examples on what is possible to do with Joule or Joule Studio in Successfactors, all available examples seem to focus only on Payroll or Inventory management leaving the HR behind.
  • Document Grounding should be easier to implement, and should be possible to have some kind of permissions per couuntry / user group for specific documents. The implementation with Sharepoint makes it harder to complete because normally we need some extra team to join and help and until now, I always had issues implementing it. I believe that it would make it much easier if the documents could be stored and managed inside SuccessFactors.
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Xembly
No answers on this topic
Likelihood to Renew
SAP
As we explore, we can learn more. As i believe, we can only learn to live and live to learn stuffs. So as well AI does the same and improve itself. By trying and prompting joule more, we can use it in better ways. I would definitely wait and use the new versions shared in SAP Teched on Joule with more LLM involved
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Xembly
No answers on this topic
Usability
SAP
I would rate Joule’s overall usability a 10 out of 10 because it makes interacting with SAP incredibly simple, intuitive, and fast. The conversational interface removes the complexity normally associated with navigating SAP modules, running transactions, or building reports. Even non-technical users can get meaningful insights within seconds just by asking natural language questions.
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Xembly
No answers on this topic
Reliability and Availability
SAP
as its cloud based, as of now, we see it available all the time and havent faced any issues while accessing. Not sure if this has high availability and Disaster recovery features got set up already with the default version that we are using at our organization. no issues so far.
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Xembly
No answers on this topic
Performance
SAP
SAP Joule's pages load quickly and it does display the information on what we are looking for w.r.to the knowledge base or the SAP articles.
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Xembly
No answers on this topic
Support Rating
SAP
Usually support for Joule takes longer than normal, and the correct answer always takes a long time to get, or we just don't get it at all, and we fix ourselves.
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Xembly
No answers on this topic
Implementation Rating
SAP
Joule implementation was easy but it has too many steps, it would be nice if part of the steps could be done automatically.
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Xembly
No answers on this topic
Alternatives Considered
SAP
Joule is better because it doesn't take only data available on the web, but combines that with data provided directly by the game publisher through API to us which includes every single match played = all data points from all of those matches. That means that for us Joule gives deeper insights than any online AI chat agent could do
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Xembly
No answers on this topic
Scalability
SAP
Yes as sap is used widely across organisation
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Xembly
No answers on this topic
Return on Investment
SAP
  • Allow us to have everyday operations smoother by automating repetitive tasks and reducing manual efforts, which saves time and improves efficiency.
  • Facilitate effortless information access, since it allows us to search and receive instant responses.
  • Reduces the complexity of SAP by pulling data from different modules and making it clear quickly.
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Xembly
No answers on this topic
ScreenShots

Joule Screenshots

Screenshot of the Joule AI agent that helps a production supervisor respond faster, avoid delays, and handle shop-floor disruptions to keep production running at maximum efficiency.Screenshot of how Joule can deliver insights grounded in business data, empowering employees to make faster, data-driven decisions.Screenshot of Joule's AI assistance that helps employees work faster by guiding them to the SAP applications and screens where they can complete their next task.Screenshot of Generative AI assisted code development with Joule that helps teams deploy custom applications and extensions faster.Screenshot of Joule Studio, where teams can build custom skills and AI agents to address any specific business needs.

Xembly Screenshots

Screenshot of Turn on Summary - Xembly can take concise, actionable meeting notes.Screenshot of Review Summaries - Review Summaries with concise bullet point notes and delegated Action Items alongside a full transcript and video recording.Screenshot of Xena helps the user make time for work and rest on a calendar.Screenshot of Xena offers Intelligent recommendations to help make the most of every work day.Screenshot of Schedule with Xena -  Xena is an intelligent assistant that assists with scheduling across Slack, email, and the Xembly Extension.Screenshot of Book the Channel - Meetings can be scheduled with an entire Slack channels in seconds.