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J.P. Morgan Payments vs. Xoom, a PayPal Service (personal use only)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    J.P. Morgan Payments

    Score7.7 out of 10
    N/AJ.P. Morgan Payments now integrates the functionality of WePay, a payment processing and mobile point-of-sale (mpos) software solution. WePay was acquired by Chase in 2017.N/A

    Xoom, a PayPal Service (personal use only)

    Score7 out of 10
    N/AXoom, a PayPal Service, is an online money transfer service for quickly sending money internationally. Xoom’s services are currently for personal use only, and business usage is against its terms of service.N/A
    Pricing
    J.P. Morgan PaymentsXoom, a PayPal Service (personal use only)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    J.P. Morgan PaymentsXoom, a PayPal Service (personal use only)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    J.P. Morgan PaymentsXoom, a PayPal Service (personal use only)
    Considered Both Products
    JPMorgan Chase & Co.
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    22 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    20 Answers
    Best Alternatives
    J.P. Morgan PaymentsXoom, a PayPal Service (personal use only)
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    No answers on this topic
    Enterprises
    Checkout.com
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    J.P. Morgan PaymentsXoom, a PayPal Service (personal use only)
    Likelihood to Recommend
    7.0
    (8 ratings)
    8.4
    (22 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    J.P. Morgan PaymentsXoom, a PayPal Service (personal use only)
    Likelihood to Recommend
    JPMorgan Chase & Co.
    It is good when you need a temporary (or permanent) solution to get funds to your bank account for something as small as a one time event, recurring or larger. It has reputable companies that use it and seems to integrate easily with most systems and accounts. You will have to go through a whole setup, with your bank accounts, etc.
    Incentivized
    Read full review
    Discontinued Products
    Xoom is best suited to send and receive money between two people who live in different countries, not only that we can also send money to our friends, colleagues, family members directly in their bank accounts. They have a great currency exchange functionality that directly converts our received money into our local currency, and deposits it into our bank account within a few minutes. The only drawback is that not many people know about it, it needs good marketing so that more people can use this service, and from my experience, I can say it is very secure and a good competitor of Payoneer.
    Incentivized
    Read full review
    Pros
    JPMorgan Chase & Co.
    • Easy for new users to set up a WePay account.
    • Easy and quick for users with WePay accounts to make donations.
    • Fairly quick payouts to organizations who receive donations through our platform.
    Incentivized
    Read full review
    Discontinued Products
    • Very fast transfer and very secure as being of PayPal.
    • Receiver don't need to download the app or use Xoom.
    • It supports bank and debit card to transfer funds and same with the receiver.
    Incentivized
    Read full review
    Cons
    JPMorgan Chase & Co.
    • Admin reporting could be improved
    • Fees are pulled out of each transaction instead of aggregated at the end of the month (this could be a pro for some users)
    • Difficult to give switch the admin role after it has already been assigned
    • No credit card swipers
    • Only way to process a transaction is directly through the website
    Incentivized
    Read full review
    Discontinued Products
    • Some destinations take longer to get delivered to.
    • Higher amounts of money are harder to transfer.
    • High fees when trying to add funds to new card.
    Incentivized
    Read full review
    Likelihood to Renew
    JPMorgan Chase & Co.
    No answers on this topic
    Discontinued Products
    I don't see any other service that is so versatile and which offers such a breadth of services.
    Incentivized
    Read full review
    Usability
    JPMorgan Chase & Co.
    No answers on this topic
    Discontinued Products
    It's one of the most easy to use and intuitive platforms. The app is very powerful as well.
    Incentivized
    Read full review
    Support Rating
    JPMorgan Chase & Co.
    No answers on this topic
    Discontinued Products
    The support team is excellent. They help with any queries.
    Incentivized
    Read full review
    Implementation Rating
    JPMorgan Chase & Co.
    No answers on this topic
    Discontinued Products
    The implementation was largely successful. Since this was a large shift from normal practices, we faced a few teething problems, but largely I'd say it went well.
    Incentivized
    Read full review
    Alternatives Considered
    JPMorgan Chase & Co.
    PayPal has it's own niche, and have more stand alone options, but they are confusing to navigate unless you are in their system a lot. Integration can take a lot more time to do and test out. Plus WePay charges less than PayPal does which in this case is an advantage.
    Incentivized
    Read full review
    Discontinued Products
    We agreed to select Xoom as the main payment method since it had more flexible options. It gives the user a full guarantee of transacting safely and when there is a conflict the customer support team acts quickly. The charges for sending and receiving money are relatively low as compared to other platforms. The mobile application has biometric login features making it difficult for unauthorized users to access confidential information.
    Incentivized
    Read full review
    Return on Investment
    JPMorgan Chase & Co.
    • Cuts down on sales time because Wepay does the approval instantly
    • Less return on a per transaction basis because the Wepay fees are pretty high to start with so we can't mark them up too high
    Incentivized
    Read full review
    Discontinued Products
    • We have had an uptick in payment processing times.
    • We receive payments from customers on time with no lag between invoice and payment dates.
    • Overall Xoom has literally added to our bottom line by allowing more than a physical check payment option.
    Incentivized
    Read full review
    ScreenShots