Likelihood to Recommend If at any time you have a problem, they will be there to help you, and because the software is simple to use and you can rapidly become accustomed to it, I would strongly recommend it. The software helps a great deal with your requirements, and it keeps getting better over time. They provide excellent enterprise support and are able to construct extremely customized systems in response to customer requirements.
Read full review Great for booking and managing appointments. This software is very user-friendly due to its simplicity. The interface is intuitive and easy to use for all ages. The only time this software may not be appropriate might be with someone who is managing their calendar manually and not using a software solution at all.
Read full review Pros The service team at Booking Bug has always been swift and professional in dealing with our queries, and our configuration and use of Booking Bug has become more efficient as a result of the team's assistance. Booking Bug's system of notifications, by way of confirmation emails and booking reminders, are incredibly useful for both clients and staff. Clients arrive 'prepped' with everything that they need to know/bring, and are able to easily amend/cancel appointments where previously they might have failed to attend (without notifying our clinics). The configuration process is very simple, and allowed us to specify complicated requirements for individual clinics. We have a range of different services, and Booking Bug easily accommodated these. Read full review Square had good interoperability with Google Calendar, so all of our calendars were in sync. Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly. Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone. Read full review Cons tbh i would like it to be less costy so all businesses can use it i would like you to add an easy way of communicating through out the app it self less bugs more development. Read full review Additional functionality: real-time availability calendar to customers Not redirect away from our site to Square Additional functionality: Ability for customers to add up sales when checking out Read full review Likelihood to Renew Booking Bug meets the requirements of our business, and allows us greater time to do what we do best - dealing with clients and providing phenomenal service. Why would we change, when Booking Bug adapts so well to our needs, and their support team assist us so efficiently?!
Read full review Usability It would have been 10 were it not for some feedback from clients re multiple bookings.
Read full review Support Rating Square Appointment is excellent at support! I have had several calls with them, and not one time have they dropped the ball, leaving me frustrated without a solution — not one time. The community forum in Square Appointment can answer most of the questions, but if I have had real issues, I am always able to talk to a person. That is very valuable to me as a customer. Read full review Alternatives Considered JRNI is better than
Appointy in many ways like easy to use interface, time to time software updates, and real-time support.
Read full review Though office can offer a lot of appointment base tasks. Square appointments seem to help keep track, with a more direct approach. It helps to declutter integrations and information, that can often get missed and feel to convoluted. It's approach is more specific in handling appointment needs and scheduling. We would recommend it.
Read full review Scalability It's the only system I've come across where courses can be added very easily. If I had 10 courses to begin with, and suddenly I needed to set up 100 or more, I can do this in a very short period of time. All redundant steps have been eliminated by the clever design.
Read full review Return on Investment making one of the most repeated processes easier and simple saving the emplyees time so they can produce more elemenating hassle of arranging and organizing appts. everytime Read full review Ease of scheduling brings in more appointments Must have a card on system to schedule and prepay for an appointment Offers multiple types of appointments Cancellation fees Read full review ScreenShots