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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JRNI

    Score3 out of 10
    Enterprise companies (1,001+ employees)
    JRNI is an enterprise SaaS scheduling platform for personalizing and optimizing the customer journey. JRNI is based on the former BookingBug (rebranded in 2019).

    $19.95

    per month

    TeamUp by DaySmart

    Score9 out of 10
    N/ATeamUp is management software for independent gyms, studios, CrossFit boxes, personal trainers and their in-person, online, and on-demand services. TeamUp’s software offers bookings, payments, customer relationship management, and its business management features include valuable insights and reporting, specially designed for fitness business owners. Managing class schedules, taking payments, and connecting with members can be made easier with software that’s built to help run a…

    $35

    Pricing
    JRNITeamUp by DaySmart
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JRNITeamUp by DaySmart
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing is available in 4 levels and is available by contacting jrni.com.New business starter offer starting at $35.00/month. 50% discount on the starter plan for the first 6 months to help launch. Automatically applies and ends after 6 months or when the business grows above 50 customers.
    More Pricing Information
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    JRNITeamUp by DaySmart
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    Square Appointments
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    Chili Piper
    Score8.8 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    JRNITeamUp by DaySmart
    Likelihood to Recommend
    8.2
    (7 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    8.8
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JRNITeamUp by DaySmart
    Likelihood to Recommend
    JRNI
    If at any time you have a problem, they will be there to help you, and because the software is simple to use and you can rapidly become accustomed to it, I would strongly recommend it. The software helps a great deal with your requirements, and it keeps getting better over time. They provide excellent enterprise support and are able to construct extremely customized systems in response to customer requirements.
    Incentivized
    Read full review
    DaySmart Software, Inc
    TeamUp is well suited for busy offices where every second counts because you are so busy and need things to stay very organized. This is also helpful with project management and situations where a lot of people are involved in certain projects. It might not be as helpful to someone who is just in charge of one specific project and doesn't have a lot of "hats" to wear and things to keep organized where a regular email calendar might suffice.
    Incentivized
    Read full review
    Pros
    JRNI
    • The service team at Booking Bug has always been swift and professional in dealing with our queries, and our configuration and use of Booking Bug has become more efficient as a result of the team's assistance.
    • Booking Bug's system of notifications, by way of confirmation emails and booking reminders, are incredibly useful for both clients and staff. Clients arrive 'prepped' with everything that they need to know/bring, and are able to easily amend/cancel appointments where previously they might have failed to attend (without notifying our clinics).
    • The configuration process is very simple, and allowed us to specify complicated requirements for individual clinics. We have a range of different services, and Booking Bug easily accommodated these.
    Read full review
    DaySmart Software, Inc
    • Simplified customer signups.
    • Customer service when we have unique problems.
    • Makes it easy to accept payments.
    Incentivized
    Read full review
    Cons
    JRNI
    • Quite a few of our clients book several places per course date in one go. Their feedback is that they don't see anywhere where they can write the names of the course attendees. It's quite usual where the one who books the courses in Bookingbug is not the one attending the course. I would like to see this improved so that it's clear where the client can input the attendees' names.
    Read full review
    DaySmart Software, Inc
    • More help with the initial setup.
    Incentivized
    Read full review
    Likelihood to Renew
    JRNI
    Booking Bug meets the requirements of our business, and allows us greater time to do what we do best - dealing with clients and providing phenomenal service. Why would we change, when Booking Bug adapts so well to our needs, and their support team assist us so efficiently?!
    Read full review
    DaySmart Software, Inc
    No answers on this topic
    Usability
    JRNI
    It would have been 10 were it not for some feedback from clients re multiple bookings.
    Read full review
    DaySmart Software, Inc
    No answers on this topic
    Alternatives Considered
    JRNI
    JRNI is better than Appointy in many ways like easy to use interface, time to time software updates, and real-time support.
    Incentivized
    Read full review
    DaySmart Software, Inc
    We selected TeamUp in 2013 because it had more features that we needed compared to the other options available at the time. There are probably lots of other options on the market now and we may switch at some point, but it is easiest for our customers now to continue with what they are familiar with.
    Incentivized
    Read full review
    Scalability
    JRNI
    It's the only system I've come across where courses can be added very easily. If I had 10 courses to begin with, and suddenly I needed to set up 100 or more, I can do this in a very short period of time. All redundant steps have been eliminated by the clever design.
    Read full review
    DaySmart Software, Inc
    No answers on this topic
    Return on Investment
    JRNI
    • The fact that clients can book themselves online has reduced pressure on our staff and allowed them to book out of office hours.
    • Our clinic staff have more data for each client, and thus are better prepared for each appointment.
    • Moving and amending appointments has significantly increased employee efficiency, allowing the team greater time to deal with other items.
    • Customers are sent important information prior to their appointments, and customer satisfaction regarding the whole process is greatly improved.
    Read full review
    DaySmart Software, Inc
    • Saved time which means saved money!
    • More time to focus on important projects and less on logistical issues.
    Incentivized
    Read full review
    ScreenShots

    TeamUp by DaySmart Screenshots

    Screenshot of Bookings for members.Screenshot of Members can manage their memberships on the go via the member app.