JumpCloud vs. Keeper

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JumpCloud
Score 8.8 out of 10
N/A
JumpCloud Directory-as-a-Service® is a cloud-based platform that enables IT teams to securely manage user identities and connect them to resources they need regardless of provider, protocol, vendor, or location. Directory-as-a-Service gives organizations a single pane of glass to manage users and systems. It allows administrators to grant users secure access to resources with protocols and access controls. It also includes extensive APIs, tools, and integrations to ensure maximum administrative…N/A
Keeper
Score 9.0 out of 10
N/A
Keeper's password security and management platform boasts millions of people and thousands of businesses as users, who manage, secure and enforce strong passwords across all employee logins, applications and sites. Employees can access Keeper natively on all mobile operating systems, desktops and browsers. Keeper enables businesses to auto-generate high-strength passwords, protect sensitive files in an encrypted digital vault, securely share records with teams and integrate with SSO, LDAP and…
$2
per month per user
Pricing
JumpCloudKeeper
Editions & Modules
No answers on this topic
Keeper Business Starter
$2.00
per month per user
Keeper Enterprise
Contact Keeper for pricing
Offerings
Pricing Offerings
JumpCloudKeeper
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JumpCloudKeeper
Top Pros
Top Cons
Features
JumpCloudKeeper
Identity Management
Comparison of Identity Management features of Product A and Product B
JumpCloud
8.3
13 Ratings
3% above category average
Keeper
-
Ratings
ID-Management Access Control8.212 Ratings00 Ratings
ID Management Single-Sign On (SSO)8.512 Ratings00 Ratings
Multi-Factor Authentication8.713 Ratings00 Ratings
Password Management8.28 Ratings00 Ratings
Account Provisioning and De-provisioning8.313 Ratings00 Ratings
ID Management Workflow Automation7.89 Ratings00 Ratings
ID Risk Management8.28 Ratings00 Ratings
Best Alternatives
JumpCloudKeeper
Small Businesses
Dashlane
Dashlane
Score 9.3 out of 10
Bitwarden
Bitwarden
Score 8.6 out of 10
Medium-sized Companies
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Bitwarden
Bitwarden
Score 8.6 out of 10
Enterprises
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
JumpCloudKeeper
Likelihood to Recommend
8.7
(13 ratings)
9.3
(21 ratings)
Likelihood to Renew
9.1
(2 ratings)
-
(0 ratings)
Usability
8.4
(10 ratings)
9.0
(1 ratings)
Support Rating
8.1
(11 ratings)
10.0
(2 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.0
(8 ratings)
-
(0 ratings)
Professional Services
7.9
(3 ratings)
-
(0 ratings)
User Testimonials
JumpCloudKeeper
Likelihood to Recommend
JumpCloud
JumpCloud is least suited in situations where you have few devices, but lots of users. JumpCloud heavily focuses on the "One-User-One-Device" type of use, and does lack some of the features things like Active Directory is better suited for when having multiple users accessing one machine. Their Powershell APIs are fantastic and getting only more powerful. Lots of features are hidden behind these APIs, so admins not as familiar with Powershell would have more issues leveraging these tools. BYOD deployments are amazing, especially for macOS devices that are using Apple Business Manager and can leverage Zero Touch deployments. It is especially good at handling mixed systems, whereas other options, such as Jamf, are really suiting only for macOS, or Intune is more suited for Windows; JumpCloud managed to handle both systems well.
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Keeper Security
I can only think of scenarios where Keeper is well-suited, in my experience. I work in small business (i.e., sole proprietor, 1 employee) environments and Keeper is well-suited to my needs. I imagine it would also be well-suited to multi-user environments, but would require a great deal more management and organization in such environments.
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Pros
JumpCloud
  • User Management - The ability to control our users and set password/polices is made easy in the JC console
  • Device Management - Using JC each user is assigned to their own device with only the rights to do their job - When elevated rights are required, this is done simply via the JC console for the period of time required
  • SSO - Using JC's SAML SSO integrations we are building out our SSO offering and this is making for a much simpler daily user experience
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Keeper Security
  • Ease of use. User find it simple and intuitive to use and I find they rapidly adjust to the software with minimal training.
  • Single-sign-on. Super important and really makes things simple for the users and easy to manage for us in the IT team.
  • Sharing features. We knew sharing was a key component of our password management solution. Keeper makes it easy for users and simple to administer.
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Cons
JumpCloud
  • SSO via OpenID - Opening up their SSO from just SAML to including OpenID (OAuth) would allow us to make more use of the service and to also incorporate it into some internal testing suites
  • Time Limited User Elevation - The ability to time limit a users elevation of privileges would be a great addition
  • Extending device management to include LPA - Least Privilege Access is becoming a bigger ask from our external auditors - Being able to do this via JC would be amazing
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Keeper Security
  • I find that Keeper could use some work with their desktop interface, a sleeker and friendlier user interface would definitely benefit them.
  • Keeper doesn’t have a Security Dashboard, which makes it more complicated to evaluate the strengths and weaknesses of your passwords.
  • The automatic web form filling is somewhat limited at the time, but im sure they will improve it soon.
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Usability
JumpCloud
It's simple. I like how JumpCloud keeps things simple. Similar to Apple's ecosystem, they give you what you want with some extra features and bells and whistles but it doesn't take a large instruction manual to use it. They have the support system and KB articles to back up their product and learn about a feature and how to implement it
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Keeper Security
It's just easy to use, plain and simple. It has the complexity and user-interface that gives you confidence in its build but the ease-of-use that keep things from getting too complicated. A huge plus when you have to onboard new members of the team or summer interns when you need them to step in and make orders on your behalf.
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Support Rating
JumpCloud
I have rarely contacted support. When I have, the responses were within expected time frames, and easy to access. Community support is incredible, both from the JumpCloud representatives, and the user base community at large. The support pages on the website also are typically very well written and strike a nice balance between having the technical information needed, and also being easy to understand for the small business types that might not have as much of a technical background as an IT Admin.
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Keeper Security
Because it is so good. It always works, has not crashed even in 3 years; I have a lot of data in it (never any problems).
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Implementation Rating
JumpCloud
Being responsible for choosing the product after a POC and pilot we found the process to be simple and effective
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Keeper Security
No answers on this topic
Alternatives Considered
JumpCloud
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Keeper Security
I have used the Apple cloud, but if you forget your password into that, once again, you’re at the mercy of calling customer service. With Keeper, you can use the thumbprint option to log on, and there’s any of your needed passwords. It’s fast and simple, and you don’t have to wait online to unlock the app you’ve locked yourself out of.
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Contract Terms and Pricing Model
JumpCloud
Some features would make more sense for us to be bundled by machine, instead of the user. We have fewer machines, and multiple users log into one machine, so doing something like paying per user for services like Patch Management are difficult to warrant the cost. I also feel a more complete package that includes common addon features; Patch Management and Password Manager, would be an improvement. It would also be nice if we could change packages, addons, and other billing services via self-service instead of reaching out to our account manager.
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Keeper Security
No answers on this topic
Professional Services
JumpCloud
services and professional team and support teams are good
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Keeper Security
No answers on this topic
Return on Investment
JumpCloud
  • Very easily add, or disable employee logins
  • Reduce "password fatigue" by being able to reduce password expiration requirements, and having single sign on
  • Higher security and visibility of security issues
  • Reduced onboarding time from days to minutes
  • Enabled easy reassignment of user accounts to another user via groups when employees leave
  • Quick securing of terminated users, or otherwise compromised accounts
  • Reduced user disablement time from previous manual methods requiring days, to literal minutes
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Keeper Security
  • The spreadsheets and printed papers being passed around the office with passwords on them have gone! This is a huge security hole plugged.
  • Users actively use the software which says something - it is easy to use and intuitive. When software is not intuitive, it tends to not get used.
  • It gives IT control over who does what with passwords, and while difficult to quantify it is certainly a dramatically positive impact on the organization.
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ScreenShots

Keeper Screenshots

Screenshot of Autofill Passwords in Websites & AppsScreenshot of Business & Enterprise ProtectionScreenshot of Dark Web Monitoring & AlertsScreenshot of Enhanced Two-Factor AuthenticationScreenshot of Increase Organization with SubfoldersScreenshot of Secure File & Password Sharing