JumpCloud® delivers a unified open directory platform used to securely manage identities, devices, and access across an organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.
$11
per month per user
ManageEngine ADManager Plus
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
ManageEngine ADManager Plus simplifies enterprise-wide Windows Active Directory management and reporting.
$0
No Expiration Supports up to 100 domain objects
Pricing
JumpCloud
ManageEngine ADManager Plus
Editions & Modules
Device Management
$11
per month per user
SSO
$13
per month per user
Device Management + Identity
$15
per month per user
Core Directory
$15
per month per user
JumpCloud Platform
$22
per month per user
JumpCloud Platform Prime
$27
per month per user
Free Edition
$0
No Expiration Supports up to 100 domain objects
Standard
$595
per year 1 Domain & 2 help desk Technicians
Standard Edition
$595
per year Priced per domain; scales with the number of domains, technicians, and add-ons.
Professional
$795
per year 1 Domain
Professional Edition
$795
per year Priced per domain; scales with the number of domains, technicians, and add-ons.
Standard
$1,195
per year 1 Domain & 5 help desk Technicians
Professional
$1,795
per year 1 Domain & 2 help desk Technicians
Standard
$2,145
per year 1 Domain & 10 help desk Technicians
Standard
$3,345
per year 1 Domain & 20 help desk Technicians
Professional
$3,345
per year 1 Domain & 5 help desk Technicians
Professional
$5,395
per year 1 Domain & 10 help desk Technicians
Standard
$5995
per year 1 Domain & 50 help desk Technicians
Standard
$7795
per year 1 Domain & 100 help desk Technicians
Professional
$7,795
per year 1 Domain & 20 help desk Technicians
Standard
$10,795
per year 1 Domain & 200 help desk Technicians
Professional
$10,795
per year 1 Domain & 50 help desk Technicians
Standard
$11,995
per year 1 Domain & 500 help desk Technicians
Professional
$11,995
per year 1 Domain & 100 help desk Technicians
Professional
$15,595
per year 1 Domain & 200 help desk Technicians
Professional
$17,995
per year 1 Domain & 500 help desk Technicians
Standard
Free
per year 1 Domain
Offerings
Pricing Offerings
JumpCloud
ManageEngine ADManager Plus
Free Trial
Yes
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
18% discount for annual pricing.
Each additional domain: Standard = $345. Professional = $595. These prices are for an annual license. ADManager Plus license is xml-based and supplied through e-mail. Each ADManager Plus license includes an administrator account by default.
ADManager Plus offers two main add-ons: a Governance, Risk and Compliance add-on for access certification and advanced compliance capabilities, and a Backup and Recovery add-on for AD, Entra ID, and Google Workspace user objects.
We decided to use ManageEngine ADManager Plus due to the compatibility it had with our systems. We run a hybrid environment and ManageEngine ADManager Plus was the system that fit into our infrastructure the best. It also provides the most opportunity for growth in the way we …
We used NinjaOne in the past but I feel like it is trying to do too much. Whereas ManageEngine ADManager Plus is focused on managing Active Directory and staying in that lane, NinjaOne tries to incorporate all elements of IT into one platform, which makes it a mile wide but …
I appreciate the reporting feature in ManageEngine ADManager Plus. With just a click, I can get reports that would take days with other tools, and ADManager gets it done in minutes. It's incredibly time-saving when I need to find out how many licensed users we have. It provides …
It was incredible useful for those that I was able to onboard. Our small organization was not a good fit at the time, but I could absolutely see the value for a larger, distributed workforce.
We have not evaluated other products. We use several ManageEngine products and are very happy with them. The pricing is reasonable and support is very good.
We did not research any other applications. ADManager Plus was the first that appeared in our search. After a demo with their sales team, it was apparent that this was the application we wanted. The price was perfect too. We ordered it right away and implemented it within a …
As far as reporting, ADManager Plus is on par with these other companies, but you would need an additional module to get the exact same reports. The items that put this in front of the other companies is the ability to create users and make group/permission changes.
My company already owned ADManager when I started with them. If I remember correctly, it was chosen because it is a fairly cheap tool and because we also use Manage Engine's Service Desk Plus application. ADManager's main competitor (in my eyes) would be PowerShell, now that I …
JumpCloud is least suited in situations where you have few devices, but lots of users. JumpCloud heavily focuses on the "One-User-One-Device" type of use, and does lack some of the features things like Active Directory is better suited for when having multiple users accessing one machine. Their Powershell APIs are fantastic and getting only more powerful. Lots of features are hidden behind these APIs, so admins not as familiar with Powershell would have more issues leveraging these tools. BYOD deployments are amazing, especially for macOS devices that are using Apple Business Manager and can leverage Zero Touch deployments. It is especially good at handling mixed systems, whereas other options, such as Jamf, are really suiting only for macOS, or Intune is more suited for Windows; JumpCloud managed to handle both systems well.
The interface has really improved and modernized over the years. It integrates perfectly with Active Directory and can do just about anything you can imagine. It's speedy, too—large tasks don't take long at all. I've used this product for many, many years (over a decade) and have rarely needed support, but when I have reached out for assistance, they've been helpful. The price is fantastic for what you get. It can seem like a one-trick pony at first, but the more you use it, the more you realize what else you can do with it. ADManager Plus is chock-full of tools that you'd think Microsoft would include out of the box, but after 25+ years of Active Directory, it's clear they have no interest in doing so. ADManager Plus fills all the gaps left by Microsoft. Simple mass imports with automatic OU assignments, mass changes to existing accounts, etc. Some of this can be done through PowerShell, sure, but this makes it easy.
User Management - The ability to control our users and set password/polices is made easy in the JC console
Device Management - Using JC each user is assigned to their own device with only the rights to do their job - When elevated rights are required, this is done simply via the JC console for the period of time required
SSO - Using JC's SAML SSO integrations we are building out our SSO offering and this is making for a much simpler daily user experience
It is very good in the bulk user creation. With this tool, we can create a number of users in just a few minutes rather than following a long old process.
It is good for bulk user account modification. You can select a lot of users and make changes as per the requirements.
ManageEngine ADManager Plus is helping us a lot in the report generation of user accounts, passwords, groups, and other reports that are helping us a lot.
This tool also helps us with mailbox creation and shared mailbox creation
SSO via OpenID - Opening up their SSO from just SAML to including OpenID (OAuth) would allow us to make more use of the service and to also incorporate it into some internal testing suites
Time Limited User Elevation - The ability to time limit a users elevation of privileges would be a great addition
Extending device management to include LPA - Least Privilege Access is becoming a bigger ask from our external auditors - Being able to do this via JC would be amazing
They need to improve their report in terms of modification, like you will not get a lot of customization options in the report.
In the password report if you are applying filter in Days since password last set and selecting the password change date from day 0 and again you want to select the Account status as Enable then you cannot do this.
If you have more than 1 domain and you are trying to modify users in both domains in a single attempt, you cannot do this.
We are very satfisfied with the software and when time permits, we hope to explore additional features we are not using. It has a lot of we ae not currently using due to staffing shortages.
It's simple. I like how JumpCloud keeps things simple. Similar to Apple's ecosystem, they give you what you want with some extra features and bells and whistles but it doesn't take a large instruction manual to use it. They have the support system and KB articles to back up their product and learn about a feature and how to implement it
It is very easy to use and provides so many functions we can do in Active Directory that's laid out in a nice UI. The bulk management and reporting features allows us to make changes and gather information from AD infinitely more effective that if we just used AD and PowerShell commands.
We have their premium support. Not only is the support great, but our SAM / Account manager directs any questions or updates to the proper channels and gets us the needed info and solution quickly. Due to this, we find JumpCloud to exceed our expectations and puts us at ease that our Foundation Tech Solution is VERY reliable.
This is one of their lacking points... Every time I have needed support the first thing they want to see is our log files. And then it can take days or weeks to hear back from them and sometimes you have to follow up yourself or they will just close your request. If you can actually get someone on the phone or a sessions scheduled to troubleshoot, sometimes you'll be lucky enough to solve your problem. We used to have a major new hire automation running in ADManager and it broke after updating the software. We went back and forth with them for a month or so and they were not able to resolve the issue, I ended up writing a PowerShell script and scheduling it to do the work that was being done before. This also allowed me to make the automation better than ADManager allowed.
We decided to use ManageEngine ADManager Plus due to the compatibility it had with our systems. We run a hybrid environment and ManageEngine ADManager Plus was the system that fit into our infrastructure the best. It also provides the most opportunity for growth in the way we want and does not require us to build on systems we are not yet ready to implement.
The built-in reports and queries are invaluable. You simply won't have this information in a vanilla AD environment.
The ease that you can access the information you need about your environment is outstanding. You can access the information you need quickly so you can make better decisions on managing your business.
The ability to easily designate techs with limited access is great. This offloads menial administration duties from your higher level techs so your not paying high level folks to do redundant tasks.
