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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JumpTrack

    Score7.5 out of 10
    N/AJumpTrack® Proof-of-Delivery (POD) system speeds up the delivery process by helping dealers plan, capture, and track deliveries. The mobile friendly solution is used to reduce fuel costs, minimize driver errors, and save time with route optimization.N/A

    Mapbox

    Score8.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Mapbox is the location data platform for developers building custom geospatial features into mobile, web, and on-premise applications.

    $0

    per month

    Pricing
    JumpTrackMapbox
    Editions & Modules
    No answers on this topic
    Starting Price
    $0.00
    Per 1000 users
    Offerings
    Pricing Offerings
    JumpTrackMapbox
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Designed for businesses of all sizes, Mapbox is free to start building with and offers free tiers for most products. As usage grows, volume pricing is applied automatically, no negotiation necessary. Pricing is based either on pay-as-you-go usage or negotiated sales contracts that unlock additional discounts for annual commitments. Paid support plans are also available.
    More Pricing Information
    Community Pulse
    JumpTrackMapbox
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    Mapbox
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    30 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    24 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    31 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    23 Answers
    No answers on this topic
    Best Alternatives
    JumpTrackMapbox
    Small Businesses
    No answers on this topic
    ArcGIS
    Score7.8 out of 10
    Medium-sized Companies
    No answers on this topic
    ArcGIS
    Score7.8 out of 10
    Enterprises
    No answers on this topic
    ArcGIS
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JumpTrackMapbox
    Likelihood to Recommend
    7.5
    (31 ratings)
    7.0
    (8 ratings)
    Likelihood to Renew
    8.9
    (11 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (7 ratings)
    8.0
    (1 ratings)
    Support Rating
    5.9
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JumpTrackMapbox
    Likelihood to Recommend
    ECI Software Solutions
    It is appropriate when you have high value items that you are delivering like computers and printers to offices. You need proof of delivery many times and this provides that with pictures that can easily be stored in our database. It is not appropriate for businesses that are just delivering goods where proof of delivery is not needed or you are working with low value items.
    Incentivized
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    Mapbox
    For services that require maps and basic geo-functionality in production, Mapbox is one of the greatest choices out there. They're free, provide much more refined/modern productions compared to Google maps, and have very good support on different platforms. For services that require higher-computation products, like matrix routing, optimization, etc..., the prices can get quite high very quickly, and you should consider moving those services to an on-premise server at that point.
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    Pros
    ECI Software Solutions
    • Provides historical data for staff to ensure customer receives proper service
    • Allows the drivers to sort their route and essentially have a map to each location
    • Its connection with DDMS has become much more stable and easier to use once we moved to DDMSPlus
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    Mapbox
    • Documentation is clean, easy to read, and very well organized which makes it easy to get going or learn something new
    • The online user interface makes it quick and easy to edit maps, upload new datasets, view analytics, or get API keys
    • Great integrations with Tableau and easy to develop for Android, iOS, or Web
    Incentivized
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    Cons
    ECI Software Solutions
    • Support is lacking and finding information is very difficult. Actual issues are rarely resolved or followed up on.
    • If a delivery does not sync properly the data is permanently stuck and all further delivery information is lost. The app then needs to have it's data and cache erased to restore functionality. This is a major bug that needs to be fixed.
    • Automated POD email function is too time consuming to setup. When an email is added to one master account number there needs to be an option to populate that information to all sub accounts.
    • Report function needs improvement. The 'Planned vs Actual' and 'Delivery Efficiency' reports each do things that overlap, but a single report with selectable options for needed data would be much more user friendly. Currently to get the data needed I have to run both reports then copy/paste the data I want into a third spreadsheet.
    • Map feature on the app sometimes works well - IF the accounts are all formatted the same. If there is a suite number in the address it does not.
    • When changes are made to the delivery manifest through DDMS those changes do not automatically update Jumptrack, it has to be done manually.
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    Mapbox
    • The product is not always that easy to use, aimed at professionals understanding colors and palettes etc.
    • Being a full cloud product it can be complicated working with the interface when your connectivity is not great.
    • Tutorials and samples could be more visual and could cover more ideas on how to use Mapbox.
    Incentivized
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    Likelihood to Renew
    ECI Software Solutions
    We would be lost without it! I would never get rid of the efficiency it has created for our company
    Incentivized
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    Mapbox
    No answers on this topic
    Usability
    ECI Software Solutions
    Overall it's pretty simple but there are bugs, and they are glaring. losing data and functionality midway through the day is a major detriment. The map/navigation function is effectively useless. Piece counts should be shown on the 'in transit' list instead of having to click all the way through to the individual invoices to see how many pieces you have
    Incentivized
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    Mapbox
    It is a good tool to use. We can perform various customisations; I always end up exploring and finding a new feature that can be used in my work somewhere. And one good thing is that is actually quite reasonable in terms of cost, with the free tier being quite adequate
    Incentivized
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    Support Rating
    ECI Software Solutions
    I have never contacted customer support. Your question clearly states " If you have never contacted support for this product, please skip this question. "When attempting to skip, I get an error "Explanation required Please provide a response." For this reason alone, I have given a rating of 1.
    Incentivized
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    Mapbox
    No answers on this topic
    Implementation Rating
    ECI Software Solutions
    skip this question
    Incentivized
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    Mapbox
    No answers on this topic
    Alternatives Considered
    ECI Software Solutions
    We use JumpTrack over other programs out there because of how well it integrates with DDMS, our ERP software. We also like that nothing has to be installed on any computers. It's fully web-based/cloud based product. We like it's developed by Eci who made our ERP software so we already have a working relationship with it's creator
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    Mapbox
    One feature that made me go in favor of Mapbox was its stellar documentation. Google Maps and Bing Maps are the other alternatives I considered, but the learning curve with both of them is steeper than it is with Mapbox. Also, Mapbox Studio gives newbies a very simple, clean and easy to use environment to make and store maps online
    Incentivized
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    Return on Investment
    ECI Software Solutions
    • Cost savings, paper and time and route optimization.
    • Accountability of the driver: the real-time GPS shows where they are and when expectations of completion.
    • Reporting gives you some nice numbers to review with your drivers to help them become more effective on a daily basis.
    Incentivized
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    Mapbox
    • Mapbox is the only service that has all the products we need to release our product to the market. Without Mapbox, we would've spent far more time integrating multiple different map/geo services like Mapbox and HERE maps together.
    • Mapbox was sometimes expensive in the testing period, and we would've definitely moved some of the services on-premise to save money if we had the time.
    • Mapbox has functionality for traffic-aware routing in many countries, as well as matrix-structured routing data, which is what enables our service to function. Having all of this integrated within an API allows us to easily scale our service to multiple different cities/countries in a matter of days.
    Incentivized
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    ScreenShots

    JumpTrack Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Mapbox Screenshots

    Screenshot of Customized maps and location experiences can be developed for any application, across platforms.Screenshot of Unique maps can be designed to match a brand and engage its audiences.Screenshot of Mapbox for EV and other Mapbox Automotive products are used to build tailored navigation experiences both in-vehicle and in companion apps for drivers.Screenshot of Mapbox Search products support address search and address forms for website and applications.Screenshot of Mapbox Navigation products serve every stage of business logistics, fleet managers, and delivery companies.Screenshot of With Mapbox Globe view, interactive maps can be presented.