JumpTrack® Proof-of-Delivery (POD) system speeds up the delivery process by helping dealers plan, capture, and track deliveries. The mobile friendly solution is used to reduce fuel costs, minimize driver errors, and save time with route optimization.
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QGIS
Score 8.2 out of 10
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QGIS (formerly Quantum GIS) is a free and open source geographic information system.
It is appropriate when you have high value items that you are delivering like computers and printers to offices. You need proof of delivery many times and this provides that with pictures that can easily be stored in our database. It is not appropriate for businesses that are just delivering goods where proof of delivery is not needed or you are working with low value items.
Styling: the styling engine is fantastic with raster styling features that I recognize from apps like Photoshop.
Print layouts: I can set up custom print layouts, and even do automated multi-page atlas style reports that I use for cycling through detailed areas when providing my clients with pdf reports.
Extendable: the plugins are fantastic, and almost anything I need that isn't provided natively with QGIS is available as a plugin.
Community: the QGIS community is passionate about GIS, and are always ready to help. There are great training resources available online.
Support is lacking and finding information is very difficult. Actual issues are rarely resolved or followed up on.
If a delivery does not sync properly the data is permanently stuck and all further delivery information is lost. The app then needs to have it's data and cache erased to restore functionality. This is a major bug that needs to be fixed.
Automated POD email function is too time consuming to setup. When an email is added to one master account number there needs to be an option to populate that information to all sub accounts.
Report function needs improvement. The 'Planned vs Actual' and 'Delivery Efficiency' reports each do things that overlap, but a single report with selectable options for needed data would be much more user friendly. Currently to get the data needed I have to run both reports then copy/paste the data I want into a third spreadsheet.
Map feature on the app sometimes works well - IF the accounts are all formatted the same. If there is a suite number in the address it does not.
When changes are made to the delivery manifest through DDMS those changes do not automatically update Jumptrack, it has to be done manually.
Making maps in QGIS is a bit clunky. I also find it to be extremely unintuitive. For basic GIS, it is great, but I would much rather make maps (for publication purposes) in ArcGIS.
Editing and adding feature layers is not very intuitive. Changing colors of added point or line features is a rather convoluted process.
ArcGIS has a huge selection of online courses, and if you have the appropriate license, you can access most for free. I found these to be very helpful when dealing with map projections and other issues. However, QGIS does not have a large library of courses specifically made for that program.
Overall it's pretty simple but there are bugs, and they are glaring. losing data and functionality midway through the day is a major detriment. The map/navigation function is effectively useless. Piece counts should be shown on the 'in transit' list instead of having to click all the way through to the individual invoices to see how many pieces you have
I wasn't a GIS user at all when I started using QGIS, nor did I have any background working with data in anything other than Excel, and as a result, I struggled quite a lot in the beginning (it's not quite Google Maps). But having said that, I haven't come across anything that I couldn't do with a little help from the online community. I've done complex spatial analyses on large datasets of metropolitan cities, designed custom multi-page pdf reports that automatically cycle through different areas of an area, etc.
And the GIS staff that I've appointed, after their initial resistance, took to the tool like a fish to water, and I haven't heard them complain after starting to use the tool for a week or two.
But if you're new to GIS, be patient and invest some time to learn how to use the tool. It is absolutely worth it.
I have never contacted customer support. Your question clearly states " If you have never contacted support for this product, please skip this question. "When attempting to skip, I get an error "Explanation required Please provide a response." For this reason alone, I have given a rating of 1.
Even though there is a no dedicated support team for QGIS (or at least we are not aware of it), there is a huge online community and a large number of forums catering to every question you may have regarding any particular functionality of QGIS. So, you have a lot of help available but you will have to sift through it on the web.
We use JumpTrack over other programs out there because of how well it integrates with DDMS, our ERP software. We also like that nothing has to be installed on any computers. It's fully web-based/cloud based product. We like it's developed by Eci who made our ERP software so we already have a working relationship with it's creator
QGIS is open source and freely available for Windows and Mac iOS Geographic Information System Software. QGIS is highly customizable as per project requirements and different application usage. QGIS has ample tools and plugins that are useful for the analysis of raster and vector data. It also supports GRASS, GDAL, and SAGA tools.
QGIS gives us more impactful data on children and maternal health issues, which in turn has helped us establish more programs, relationships, and funding opportunities because of the excellent data presentations we can give.
QGIS has allowed our staff to improve their data analysis skills, improving our workforce across the board, with or without the direct use of geographic data.
QGIS has required a lot of staff time to learn, but the ROI on time spent vs the reports we produced afterward has been well worth it.
