Paragon Insights vs. MxToolBox

There are many products in this particular space. I believe Juniper has divided up the product suite which comprises automation, programmability and general DevOps, but this also makes it frustrating, as the functionality may not be inherent to the particular product. I recommend making sure all use-cases are covered by the product or products prior to being implementation, because a partial solution may grow stagnant or losing funding if it does not meet all KPI.

Incentivized

We had a scenario where one company could not send us an email, our spam filter was unable to resolve and therefore deemed it greylisted. With MXToolBox I was able to determine their DMARC was not set up correctly with their provider causing this and helped them see the reason for failure with a short report from MXToolBox, giving them some guidance as to how to resolve it themselves.

Incentivized

• Visibility: it is one of its key features that supports us by showing multidimensional views and facilitates [use] in the monitoring process.
• Customization: its flexibility is worth appreciating and its dashboard offers customizations and we can have resource metrics according to our personalization.
• Integration: integration is easy and great that allows us to integrate it with any 3rd source platform.
• Data collection is another feature that allows us to collect data in our desired standard method.

Incentivized

• External DNS record lookups
• Verifying if a domain has been blacklisted
• Provides mail-flow monitoring and alerting

Incentivized

• Appliance-version would be a nice addition
• Additional product/protocol support for a wider data ingress
• Better documentation / online support

Incentivized

• Adding the ability to send test messages from the site
• It is possible to create a temporary inbox to check the receipt of e-mails
• Dark mode

Incentivized

We decided to go for Paragon after checking all the pros and
cons as we didn’t have a good experience of Memfault and maybe it was just
because we haven’t made enough research on it and we had to suffer cause of its
malfunctioning and difficulty. Moreover, I think that I can never regard
Memfault as a complete package which Paragon insight definitely is.

Incentivized

While I do not use other tools as this one provides everything i need. I find that MXToolbox provides a better experience through their clean UI, there is not a flood of popups, or other unrelated information that impacts the trustworthy nature of the web site. Other Solutions could learn from these guys on how to keep a tool clean and efficient.

Incentivized

• The KPI shown in the dashboards has assisted in business devices.
• The playbooks with user- or event-triggered actions has reduced manhours.
• The automated workflow has reduced outages due to human error.

Incentivized

• On many occasions we have noticed problems and reported then to a client before they knew it was a problem. Customers really appreciate that
• Keeps our customers coming back to us as they know we help keep an eye on their uptime and availability

Incentivized