What users are saying about
15 Ratings
17 Ratings
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Feature Set Ratings

  • JWP ranks higher in 2 feature sets: Video Marketing, Video Hosting, Management & Storage
  • Panopto ranks higher in 3 feature sets: Video Security, Video Player, Video Analytics

Video Marketing

8.6

JWP

86%
7.0

Panopto

70%
JWP ranks higher in 2/4 features

Support for advertisements

9.1
91%
2 Ratings
7.0
70%
1 Rating

Video SEO

8.1
81%
2 Ratings
8.0
80%
2 Ratings

Video personalization

N/A
0 Ratings
7.0
70%
6 Ratings

eCommerce

N/A
0 Ratings
6.0
60%
1 Rating

Video Security

7.8

JWP

78%
9.2

Panopto

92%
Panopto ranks higher in 4/5 features

Video access controls

9.0
90%
1 Rating
8.8
88%
8 Ratings

User management

9.0
90%
1 Rating
9.1
91%
9 Ratings

Video link sharing

7.0
70%
3 Ratings
9.4
94%
9 Ratings

External video

6.0
60%
2 Ratings
9.4
94%
8 Ratings

Internal video

N/A
0 Ratings
9.1
91%
9 Ratings

Video Player

7.0

JWP

70%
8.2

Panopto

82%
JWP ranks higher in 2/4 features

Player customization

2.0
20%
3 Ratings
7.6
76%
7 Ratings

Embedded videos

6.0
60%
3 Ratings
7.4
74%
7 Ratings

Video quality / Bandwidth controls

10.0
100%
3 Ratings
8.7
87%
9 Ratings

Mobile compatibility

10.0
100%
3 Ratings
9.0
90%
8 Ratings

Video Analytics

1.0

JWP

10%
7.5

Panopto

75%
Panopto ranks higher in 5/5 features

Per viewer tracking

1.0
10%
1 Rating
7.7
77%
9 Ratings

Per video tracking

1.0
10%
2 Ratings
8.4
84%
9 Ratings

Video analytics dashboard

1.0
10%
3 Ratings
6.4
64%
8 Ratings

A/B testing

N/A
0 Ratings
9.0
90%
4 Ratings

Streaming quality reports

N/A
0 Ratings
6.0
60%
4 Ratings

Video Hosting, Management & Storage

8.6

JWP

86%
8.1

Panopto

81%
JWP ranks higher in 3/6 features

On-Demand video

6.0
60%
3 Ratings
7.6
76%
8 Ratings

Live streaming

10.0
100%
1 Rating
7.1
71%
8 Ratings

Video upload & format support

10.0
100%
3 Ratings
9.0
90%
8 Ratings

Video library / File management

7.0
70%
3 Ratings
9.1
91%
9 Ratings

Video portal

10.0
100%
1 Rating
7.7
77%
8 Ratings

Impact of streaming on network

N/A
0 Ratings
8.0
80%
4 Ratings

Video Platform Integrations

JWP

Feature Set Not Supported
N/A
9.1

Panopto

91%
Panopto ranks higher in 1/1 features

Integration to LMS

N/A
0 Ratings
9.1
91%
7 Ratings

Video Engagement

JWP

Feature Set Not Supported
N/A
8.6

Panopto

86%
Panopto ranks higher in 3/3 features

Audience polling

N/A
0 Ratings
10.0
100%
5 Ratings

Audience Q&A / Live chat

N/A
0 Ratings
7.1
71%
5 Ratings

Video comments

N/A
0 Ratings
8.8
88%
7 Ratings

Attribute Ratings

  • JWP is rated higher in 1 area: Usability
  • Panopto is rated higher in 1 area: Likelihood to Recommend
  • JWP and Panopto are tied in 1 area: Support Rating

Likelihood to Recommend

8.0

JWP

80%
4 Ratings
9.3

Panopto

93%
11 Ratings

Likelihood to Renew

10.0

JWP

100%
1 Rating

Panopto

N/A
0 Ratings

Usability

9.0

JWP

90%
1 Rating
8.0

Panopto

80%
1 Rating

Support Rating

7.0

JWP

70%
4 Ratings
7.0

Panopto

70%
4 Ratings

Implementation Rating

7.0

JWP

70%
2 Ratings

Panopto

N/A
0 Ratings

Ease of integration

JWP

N/A
0 Ratings
7.0

Panopto

70%
1 Rating

Likelihood to Recommend

JW Player

JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
Read full review

Panopto

The more I used it, the more I appreciated its ease of use. If I ever ran into a situation that I felt might be a learning opportunity at some point in the future, I would simply log in, record a session, and only allow access if/when it was appropriate later. Since the more recent versions also work on mobile phones, there really wasn't a time when I couldn't record something to review or present later. During covid, teachers didn't have access to their normal equipment, and students weren't always able to get access to a robust recording setup to do their recordings. Some students actually did recordings of presentations in their cars, or in the stairwells. Portability is powerful. I think that we all run into situations where our presentation didn't go quite as well as we had intended. As Panopto grew, they focused more on allowing the user to control their content and perform some basic (I would argue more than basic) editing, which made actions like awkward pauses easy to "fix" as you could create smooth, blended transitions easily.
Read full review

Pros

JW Player

  • Responsive HTML5
  • Provides share functionality built into the player
  • Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
  • Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail
Read full review

Panopto

  • It captures multiple streams simultaneous (video, desktop, audio only etc) and is pretty smart when it comes to working with imported PowerPoint Decks.
  • The end product can easily be shared in multiple formats and it has pretty rich content editing abilities for doing basic post-production clean up.
  • They have recently introduced an in-line quizzing feature which can integrate with your LMS's Gradebook.
  • The Analytics feature is very strong - we can get student level analytics when we integrate/embed the videos into our LMS.
Read full review

Cons

JW Player

  • Definitely missing the ability (in and easy way) to have clickable links in the video.
  • Analytics is a little cumbersome and not very user-friendly.
Read full review

Panopto

  • Panopto doesn't fully support Ultra courses in Blackboard - we can do quizzing, which is very helpful, but we can't do video submissions like an Original course.
  • There is no built-in certificate option for completing a video and its quiz questions, which requires us to use additional systems for tracking and awarding.
  • Analytics are mediocre. The reporting tools are challenging to use and to get clear information on a consistent basis.
  • Quizzing is limited to multiple choice or T/F -- there is no reflection point or open-ended question format.
Read full review

Pricing Details

JWP

Starting Price

Editions & Modules

JWP editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Panopto

    Starting Price

    $14.99 per month

    Editions & Modules

    Panopto editions and modules pricing
    EditionModules
    Pro$14.991

    Footnotes

    1. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    JW Player

    Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
    Read full review

    Panopto

    No answers on this topic

    Usability

    JW Player

    Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
    Read full review

    Panopto

    Needs some work, but I'm sure improvements will come over time
    Read full review

    Support Rating

    JW Player

    Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
    Read full review

    Panopto

    Panopto has been quick to answer any questions, but their rollouts and updates have caused issues where we felt a little blindsided by unexpected changes. Their development cycle is slow and often their promises for future updates have been extremely slow or never come.
    Read full review

    Implementation Rating

    JW Player

    One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution
    Read full review

    Panopto

    No answers on this topic

    Alternatives Considered

    JW Player

    JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.
    Read full review

    Panopto

    At the end of the day, it came down to affordability for us. Panopto is affordable for smaller institutions. It is also geared primarily at lecture capture compared to many of the others that are first a media library. Panopto's focus is also education, so they do understand our audience.
    Read full review

    Return on Investment

    JW Player

    • JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
    • We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
    • The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.
    Read full review

    Panopto

    • Panopto integrates with our LMS, D2L quite well. It makes the process very simple for our instructors and students to record and watch videos.
    • It does not require any plugins or software to watch videos, as they load up in a web browser.
    • The videos work on mobile and embed easily in courses or on websites.
    • We also enjoy the easy sharing of videos and simplified management in the web portal.
    Read full review

    Add comparison