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KACE Asset Management Appliance vs. Qualys TruRisk Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KACE Asset Management Appliance

    Score8.9 out of 10
    N/AKACE Asset Management Appliance (formerly Dell's Asset Manager) from Quest Software is an IT asset management (ITAM) and software asset management (SAM) solution.N/A

    Qualys TruRisk Platform

    Score6 out of 10
    N/AQualys TruRisk Platform (formerly Qualys Cloud Platform, or Qualysguard), from San Francisco-based Qualys, is network security and vulnerability management software featuring app scanning and security, network device mapping and detection, vulnerability prioritization schedule and remediation, and other features to provide vulnerability management and network attack surface reduction.N/A
    Pricing
    KACE Asset Management ApplianceQualys TruRisk Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    KACE Asset Management ApplianceQualys TruRisk Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    KACE Asset Management ApplianceQualys TruRisk Platform
    Considered Both Products
    Quest Software
    No answer on this topic
    Qualys
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    85%
    Would buy again
    17 Answers
    Delivers good value for the price
    No answers on this topic
    87%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    85%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    12 Answers
    Features
    KACE Asset Management ApplianceQualys TruRisk Platform
    IT Asset Management
    Comparison of IT Asset Management features of KACE Asset Management Appliance and Qualys TruRisk Platform
    Feature
    KACE Asset Management Appliance
    7.2
    3 Ratings
    7% below category average
    Qualys TruRisk Platform
    -
    Ratings
    Software and hardware inventory tracking10.03 Ratings00 Ratings
    License management8.03 Ratings00 Ratings
    Asset lifecycle monitoring1.02 Ratings00 Ratings
    Contract management9.03 Ratings00 Ratings
    Asset relationship management8.03 Ratings00 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of KACE Asset Management Appliance and Qualys TruRisk Platform
    Feature
    KACE Asset Management Appliance
    -
    Ratings
    Qualys TruRisk Platform
    8.7
    7 Ratings
    7% above category average
    Network Analytics00 Ratings8.96 Ratings
    Threat Recognition00 Ratings8.37 Ratings
    Vulnerability Classification00 Ratings8.87 Ratings
    Automated Alerts and Reporting00 Ratings9.07 Ratings
    Threat Analysis00 Ratings8.27 Ratings
    Threat Intelligence Reporting00 Ratings8.97 Ratings
    Automated Threat Identification00 Ratings8.77 Ratings
    Vulnerability Management Tools
    Comparison of Vulnerability Management Tools features of KACE Asset Management Appliance and Qualys TruRisk Platform
    Feature
    KACE Asset Management Appliance
    -
    Ratings
    Qualys TruRisk Platform
    8.5
    9 Ratings
    2% above category average
    IT Asset Realization00 Ratings8.89 Ratings
    Authentication00 Ratings7.96 Ratings
    Configuration Monitoring00 Ratings8.57 Ratings
    Web Scanning00 Ratings8.88 Ratings
    Vulnerability Intelligence00 Ratings8.67 Ratings
    Best Alternatives
    KACE Asset Management ApplianceQualys TruRisk Platform
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    KACE Systems Management Appliance
    Score8.9 out of 10
    Tenable Nessus
    Score8.8 out of 10
    Enterprises
    KACE Systems Management Appliance
    Score8.9 out of 10
    Tenable Vulnerability Management
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KACE Asset Management ApplianceQualys TruRisk Platform
    Likelihood to Recommend
    7.0
    (3 ratings)
    8.6
    (25 ratings)
    Usability
    8.0
    (1 ratings)
    2.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (7 ratings)
    User Testimonials
    KACE Asset Management ApplianceQualys TruRisk Platform
    Likelihood to Recommend
    Quest Software
    The KACE Management Appliance does many different things, but does not do them as well as other products. It is an all-in-one system for Asset tracking, software management, ticketing system, Contact management, and reporting. If you require basic functionality for these, then this product will meet your needs. But when you begin needing advanced/granular functions from the appliance, it will fall short.
    Incentivized
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    Qualys
    Qualys Cloud Platform is well suited for organizations that need additional tools to secure and bolster their security from end to end. The automated, real-time threat protection is very quick to notify an admin of potential vulnerabilities and risks, as well as recommending quick fixes to resolve/close the gap before an incident occurs. QCP excels at portraying all of these in a single pane of glass, and find that the Qualys reports are more detailed than competitor product lines. One of our big issues with QCP is that you do have to pay for each scanner, which can quickly add up to large costs. For this reason, I would rate Qualys at a ~7 due to great features and functionality, but overall value could be better for a large organization. I would also say that QCP may make more sense for smaller organizations due to this pricing model.
    Incentivized
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    Pros
    Quest Software
    • Gives you real time data to systems on my network.
    • I can get information on all applications running on devices on my network.
    • I can get information on what systems are not currently patched and up to date with MS and Virus definitions!
    Incentivized
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    Qualys
    • It really does well at vulnerability scanning, which it is well known for. It's accuracy at finding vulnerabilities is top notch, more so than a lot of other vulnerability tools out there. In an organization/company you want this kind of accuracy at finding vulnerabilities in your network/endpoints
    • It is very good at managing endpoints on a consistent basis, meaning you can add endpoints to Qualys and have the platform scan/track/protect for vulnerabilities on an ongoing basis, without user intervention
    • It does really well at separating out and identifying what levels of criticality each vulnerability should fall into. This way, an organization/company can attack the more critical vulnerabilities first
    Incentivized
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    Cons
    Quest Software
    • The UI is clunky and could use a redesign
    • Support is good but sometimes it's hard to get someone right away or a response in a timely manner
    • expand some support beyond dell and others to include something like Microsoft Surfaces, etc.
    • KB articles need a refresh, there are a lot of older things out there that don't apply anymore.
    Incentivized
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    Qualys
    • This program is really complicated, the multiple functions that are presented to us are not very clear and in some cases, it is a matter of intuition to execute a function, it is not very informative.
    • The interface of this program can be a real problem; for our taste, this program looks a bit messy, and the interface does not help or guide you to find the options you need.
    Incentivized
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    Usability
    Quest Software
    The appliance and software does its job, as it's intended to. There aren't many other bells and whistles. integrates well with MFA (okta), integrates well with KACES SDA. The modules it has will suit most needs. If you have the money in the budge, i'd suggest going with professional services to help with the setup/integration. There are some parts that are cumbersome and may require support. Save yourself the headache
    Incentivized
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    Qualys
    Again, the usability of Qualys has been a pinpoint for this entire review. It was easily the worst thing about the product and because of this, I would not recommend Qualys to anybody in my field. This should be something that Qualys strives to improve if they wish to stay in business.
    Incentivized
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    Support Rating
    Quest Software
    No answers on this topic
    Qualys
    They had a support page within the WAS to report any concerns or seek help. But the UI of that is not smooth. Regardless support staff were pretty responsive and helpful. They scheduled calls to understand and address our problems. Email support is good as well.
    Incentivized
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    Alternatives Considered
    Quest Software
    We were not able to get SCCM to stabilize and work, it would continually fail to add computers to groups and fail to install programs/updates to computers in a defined group. Continually, user community forums kept recommending to replace it with another solution. JIRA is a much more efficient ticketing system, and we migrated the ticketing system from KACE to JIRA.
    Incentivized
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    Qualys
    As described before Qualys is used to scan periodically the environment in order to check if there are some packages (Linux) or Applications (Windows) outdated, generating reports to the Service Owners, fulfilling what's is expected from us, attending all our expectations regarding the tool. That's why we'd choose Qualys to our organization.
    Incentivized
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    Return on Investment
    Quest Software
    • Original investment was very substantial but I believe will be well worth it in the long run!
    • DAM gives us a great view of what happening and whats on out network as far as PC, Laptops and Servers.
    • The reporting function will help with budget proposals to BOS for County Budgets and giving exact numbers of systems and software and devices on the County Domain
    Incentivized
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    Qualys
    • Big time-saving tool vs. having to comb through several system reports which ultimately can still have you missing unapproved software.
    • Quick snapshot via the dashboard provided a nice summary of where you're assets meet or do not meet your organization's policy requirements.
    Incentivized
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    ScreenShots