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KACE Systems Management Appliance (SMA) vs. Qualys TruRisk Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KACE Systems Management Appliance

    Score9 out of 10
    N/AQuest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distribution with minimal end-user disruption, featuring remote replication for multi-site upgrades and rollouts. KACE SMA may be bundled with KACE Cloud Mobile Device Management (MDM) to form a complete UEM…N/A

    Qualys TruRisk Platform

    Score6 out of 10
    N/AQualys TruRisk Platform (formerly Qualys Cloud Platform, or Qualysguard), from San Francisco-based Qualys, is network security and vulnerability management software featuring app scanning and security, network device mapping and detection, vulnerability prioritization schedule and remediation, and other features to provide vulnerability management and network attack surface reduction.N/A
    Pricing
    KACE Systems Management ApplianceQualys TruRisk Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    KACE Systems Management ApplianceQualys TruRisk Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    KACE Systems Management ApplianceQualys TruRisk Platform
    Considered Both Products
    Quest Software
    No answer on this topic
    Qualys
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    85%
    Would buy again
    17 Answers
    Delivers good value for the price
    No answers on this topic
    87%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    85%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    12 Answers
    Features
    KACE Systems Management ApplianceQualys TruRisk Platform
    IT Asset Management
    Comparison of IT Asset Management features of KACE Systems Management Appliance (SMA) and Qualys TruRisk Platform
    Feature
    KACE Systems Management Appliance (SMA)
    8.6
    12 Ratings
    11% above category average
    Qualys TruRisk Platform
    -
    Ratings
    Software and hardware inventory tracking10.012 Ratings00 Ratings
    License management9.011 Ratings00 Ratings
    Asset lifecycle monitoring8.010 Ratings00 Ratings
    Contract management6.06 Ratings00 Ratings
    Asset relationship management10.08 Ratings00 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of KACE Systems Management Appliance (SMA) and Qualys TruRisk Platform
    Feature
    KACE Systems Management Appliance (SMA)
    -
    Ratings
    Qualys TruRisk Platform
    8.7
    7 Ratings
    7% above category average
    Network Analytics00 Ratings8.96 Ratings
    Threat Recognition00 Ratings8.37 Ratings
    Vulnerability Classification00 Ratings8.87 Ratings
    Automated Alerts and Reporting00 Ratings9.07 Ratings
    Threat Analysis00 Ratings8.27 Ratings
    Threat Intelligence Reporting00 Ratings8.97 Ratings
    Automated Threat Identification00 Ratings8.77 Ratings
    Vulnerability Management Tools
    Comparison of Vulnerability Management Tools features of KACE Systems Management Appliance (SMA) and Qualys TruRisk Platform
    Feature
    KACE Systems Management Appliance (SMA)
    -
    Ratings
    Qualys TruRisk Platform
    8.5
    9 Ratings
    2% above category average
    IT Asset Realization00 Ratings8.89 Ratings
    Authentication00 Ratings7.96 Ratings
    Configuration Monitoring00 Ratings8.57 Ratings
    Web Scanning00 Ratings8.88 Ratings
    Vulnerability Intelligence00 Ratings8.67 Ratings
    Best Alternatives
    KACE Systems Management ApplianceQualys TruRisk Platform
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    KACE Asset Management Appliance
    Score8.9 out of 10
    Tenable Nessus
    Score8.8 out of 10
    Enterprises
    Lansweeper
    Score8.7 out of 10
    Tenable Vulnerability Management
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KACE Systems Management ApplianceQualys TruRisk Platform
    Likelihood to Recommend
    9.0
    (12 ratings)
    8.6
    (25 ratings)
    Usability
    8.6
    (3 ratings)
    2.0
    (1 ratings)
    Support Rating
    9.5
    (4 ratings)
    5.0
    (7 ratings)
    User Testimonials
    KACE Systems Management ApplianceQualys TruRisk Platform
    Likelihood to Recommend
    Quest Software
    I think it has added value for any organization. It reduced our Tech Support cost by: -Supporting users anywhere -Reducing users downtime as well keep them informed with the status of their tickets -Managing software and hardware actively -Processing automation -deploy mass software installs, patching or updates - Provide approved software's to users to install without IT help
    Incentivized
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    Qualys
    Qualys Cloud Platform is well suited for organizations that need additional tools to secure and bolster their security from end to end. The automated, real-time threat protection is very quick to notify an admin of potential vulnerabilities and risks, as well as recommending quick fixes to resolve/close the gap before an incident occurs. QCP excels at portraying all of these in a single pane of glass, and find that the Qualys reports are more detailed than competitor product lines. One of our big issues with QCP is that you do have to pay for each scanner, which can quickly add up to large costs. For this reason, I would rate Qualys at a ~7 due to great features and functionality, but overall value could be better for a large organization. I would also say that QCP may make more sense for smaller organizations due to this pricing model.
    Incentivized
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    Pros
    Quest Software
    • Inventory: KACE provides a ton of hardware and software inventory information that is easy to search, filter, and export. This is critical when we need to find the answers to questions about how many of such and such we have in our fleet.
    • Patch Management: We were using WSUS before and it was altogether too cumbersome. KACE has given us the power, flexibility, and verification we need to feel comfortable our patches are up-to-date.
    • Service Queue: We made KACE our help desk system and it does everything we need it to do. Great improvement over our old system.
    Incentivized
    Read full review
    Qualys
    • It really does well at vulnerability scanning, which it is well known for. It's accuracy at finding vulnerabilities is top notch, more so than a lot of other vulnerability tools out there. In an organization/company you want this kind of accuracy at finding vulnerabilities in your network/endpoints
    • It is very good at managing endpoints on a consistent basis, meaning you can add endpoints to Qualys and have the platform scan/track/protect for vulnerabilities on an ongoing basis, without user intervention
    • It does really well at separating out and identifying what levels of criticality each vulnerability should fall into. This way, an organization/company can attack the more critical vulnerabilities first
    Incentivized
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    Cons
    Quest Software
    • The KACE SMA needs a better way to handle different roles in the software so certain users can access or administrate certain parts of the software, but not the entire software installation.
    • The KACE SMA could improve the ticketing process of projects. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets.
    • The KACE SMA could improve the UI of the software with the addition of different CSS color schemes.
    Incentivized
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    Qualys
    • This program is really complicated, the multiple functions that are presented to us are not very clear and in some cases, it is a matter of intuition to execute a function, it is not very informative.
    • The interface of this program can be a real problem; for our taste, this program looks a bit messy, and the interface does not help or guide you to find the options you need.
    Incentivized
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    Usability
    Quest Software
    Overall, the software is simple to understand and use. That said, most vendors have been slowly updating their user interfaces to HTML5 so that they have a clean updated look and feel. This is where KACE falls short in that the UI is great for a packaged software 10 years ago. This isn't a major limitation as the software is really meant primarily for technology users.
    Incentivized
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    Qualys
    Again, the usability of Qualys has been a pinpoint for this entire review. It was easily the worst thing about the product and because of this, I would not recommend Qualys to anybody in my field. This should be something that Qualys strives to improve if they wish to stay in business.
    Incentivized
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    Support Rating
    Quest Software
    KACE does exactly what you need it to do, it maintains your computer environment. You can set patch schedules, inventory computers, setup software catalogs; basically everything you need to ensure the computers on your network are being actively managed. This is all with little need for constant configuration or updating the setup.
    Incentivized
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    Qualys
    They had a support page within the WAS to report any concerns or seek help. But the UI of that is not smooth. Regardless support staff were pretty responsive and helpful. They scheduled calls to understand and address our problems. Email support is good as well.
    Incentivized
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    Alternatives Considered
    Quest Software
    We have selected this software because it rolls several different systems into one. We have a helpdesk system with this and an asset and inventory management system as well. We pay one price for the whole system instead of paying multiple companies different amounts that would have totaled more than we pay for the single system.
    Incentivized
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    Qualys
    As described before Qualys is used to scan periodically the environment in order to check if there are some packages (Linux) or Applications (Windows) outdated, generating reports to the Service Owners, fulfilling what's is expected from us, attending all our expectations regarding the tool. That's why we'd choose Qualys to our organization.
    Incentivized
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    Return on Investment
    Quest Software
    • KACE has saved us from having to spend several days of employee hours in crafting DVDs and duplicating them (100+ DVDs)
    • KACE has saved us on the postage required to send out those DVDs for every update (monthly) to all of our customers electronically
    Incentivized
    Read full review
    Qualys
    • Big time-saving tool vs. having to comb through several system reports which ultimately can still have you missing unapproved software.
    • Quick snapshot via the dashboard provided a nice summary of where you're assets meet or do not meet your organization's policy requirements.
    Incentivized
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    ScreenShots