KACE Systems Management Appliance (SMA) vs. xAssets IT Asset Management Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KACE Systems Management Appliance
Score 10.0 out of 10
N/A
Quest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distribution with minimal end-user disruption, featuring remote replication for multi-site upgrades and rollouts. KACE SMA may be bundled with KACE Cloud Mobile Device Management (MDM) to form a complete UEM…N/A
xAssets IT Asset Management Software
Score 9.1 out of 10
Mid-Size Companies (51-1,000 employees)
IT asset management software with large enterprise scalability and deep configurability to meet the complex requirements of large enterprises. The product provides highly scalable agentless network discovery software, full lifecycle asset management including software asset management, help desk, barcoding, procurement, receiving, disposal and obsolescence, contract management, financials and depreciation, spares, storage and this can be extended easily to new functional areas.
$0
Pricing
KACE Systems Management Appliance (SMA)xAssets IT Asset Management Software
Editions & Modules
No answers on this topic
Enterprise Edition
$0.00
Express Edition - free for one user
$0.00
Offerings
Pricing Offerings
KACE Systems Management AppliancexAssets IT Asset Management Software
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsExpress edition is free to qualifying customers for a single user. Pricing then depends on additional users and number of assets and discovered nodes. Enterprise edition provides enterprise level scalability, security and configurability suitable for medium and large enterprises.
More Pricing Information
Community Pulse
KACE Systems Management Appliance (SMA)xAssets IT Asset Management Software
Top Pros
Top Cons
Features
KACE Systems Management Appliance (SMA)xAssets IT Asset Management Software
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
KACE Systems Management Appliance (SMA)
8.6
12 Ratings
12% above category average
xAssets IT Asset Management Software
9.1
1 Ratings
18% above category average
Software and hardware inventory tracking10.012 Ratings9.11 Ratings
License management9.011 Ratings9.11 Ratings
Asset lifecycle monitoring8.010 Ratings9.11 Ratings
Contract management6.06 Ratings00 Ratings
Asset relationship management10.08 Ratings9.11 Ratings
Best Alternatives
KACE Systems Management Appliance (SMA)xAssets IT Asset Management Software
Small Businesses
ConnectWise RMM
ConnectWise RMM
Score 7.9 out of 10
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Score 7.9 out of 10
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ManageEngine ServiceDesk Plus
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KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
Enterprises
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.4 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KACE Systems Management Appliance (SMA)xAssets IT Asset Management Software
Likelihood to Recommend
10.0
(12 ratings)
9.1
(1 ratings)
Usability
8.6
(3 ratings)
-
(0 ratings)
Support Rating
9.5
(4 ratings)
-
(0 ratings)
User Testimonials
KACE Systems Management Appliance (SMA)xAssets IT Asset Management Software
Likelihood to Recommend
Quest
I think it has added value for any organization. It reduced our Tech Support cost by: -Supporting users anywhere -Reducing users downtime as well keep them informed with the status of their tickets -Managing software and hardware actively -Processing automation -deploy mass software installs, patching or updates - Provide approved software's to users to install without IT help
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xAssets
We run a large environment where managing agents and clients would be difficult, but this software doesn't require either. We use it a lot from our iPhones accessing the software from anywhere in the office and even from home.
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Pros
Quest
  • Inventory: KACE provides a ton of hardware and software inventory information that is easy to search, filter, and export. This is critical when we need to find the answers to questions about how many of such and such we have in our fleet.
  • Patch Management: We were using WSUS before and it was altogether too cumbersome. KACE has given us the power, flexibility, and verification we need to feel comfortable our patches are up-to-date.
  • Service Queue: We made KACE our help desk system and it does everything we need it to do. Great improvement over our old system.
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xAssets
  • Network discovery--with no agents to manage is great and its very fast
  • Reporting--custom reports, charts and PDFs; the software also emails monthly reports automatically
  • Users only see the data and menus they need, so no training needed and the UI is focused
  • No clients to install; we can use it from any browser and from our cell phones
  • Upgrades are done quickly; we've never needed to get involved, as they do it for us
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Cons
Quest
  • The KACE SMA needs a better way to handle different roles in the software so certain users can access or administrate certain parts of the software, but not the entire software installation.
  • The KACE SMA could improve the ticketing process of projects. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets.
  • The KACE SMA could improve the UI of the software with the addition of different CSS color schemes.
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xAssets
  • Looking forward to using their full endpoint management system, which is under development
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Usability
Quest
Overall, the software is simple to understand and use. That said, most vendors have been slowly updating their user interfaces to HTML5 so that they have a clean updated look and feel. This is where KACE falls short in that the UI is great for a packaged software 10 years ago. This isn't a major limitation as the software is really meant primarily for technology users.
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xAssets
No answers on this topic
Support Rating
Quest
KACE does exactly what you need it to do, it maintains your computer environment. You can set patch schedules, inventory computers, setup software catalogs; basically everything you need to ensure the computers on your network are being actively managed. This is all with little need for constant configuration or updating the setup.
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xAssets
No answers on this topic
Alternatives Considered
Quest
We have selected this software because it rolls several different systems into one. We have a helpdesk system with this and an asset and inventory management system as well. We pay one price for the whole system instead of paying multiple companies different amounts that would have totaled more than we pay for the single system.
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xAssets
No answers on this topic
Return on Investment
Quest
  • KACE has saved us from having to spend several days of employee hours in crafting DVDs and duplicating them (100+ DVDs)
  • KACE has saved us on the postage required to send out those DVDs for every update (monthly) to all of our customers electronically
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xAssets
No answers on this topic
ScreenShots

xAssets IT Asset Management Software Screenshots

Screenshot of Home page can be any configurable dashboardScreenshot of Asset list with charts, filtering, sort and drilldownScreenshot of Asset entry with configurable formsScreenshot of Store any number of asset imagesScreenshot of Drilldownable pie and column chartsScreenshot of Software licensing report shows compliance at the summary level