Kaspersky EDR Optimum vs. Symantec Endpoint Security

We have been using Kaspersky EDR Optimum for over 10 years, with the evolution of products reaching EDR now, we can verify the integrated responsiveness and visibility of our environment. Great protection tool on all OS. Very good value for money, with the new licensing, all business plans will now have native EDR.

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Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.

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• KEDR Optimum is helping to see threat kill chain formation, which helps to get clear picture of the what exactly attacker was trying to do during attack.
• We are crating prevent execution rules to block the threat in our complete infra.
• Ioc scan to validate and remove the any active threat entry from our endpoints

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• The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
• The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
• I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.

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• Agent package size is little big, if it can be optimize with lite package would be great
• If possible Host Integrity functionality can be added, to take action as quarantine the non-compliance machine to connect our enterprise network
• Many times KSC cloud operating slow, if it can optimized for the faster response

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• The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
• The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
• It seems the whitelisting on the cloud platform could use some work.

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At the moment and unfortunately we'll not renew our licenses, due to the Russian conflict and the company policy that has forced us to get rid of any Russian related product. Before that incident, we were very happy with the product and we did not even think once about changing it... Maybe on the future...

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Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.

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The rating reflects Symantec Endpoint Security's ability to balance enterprise grade security with user-friendly workflows or advanced configurations require extra effort. For most organizations, the streamlined management and robust automation justify the high score. Management GUI is old fashined and need to be improve. Older devices may experience slowdowns during full scans without careful configuration.

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We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it

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This item can always be improved, perhaps by pre-elaborating very long reports, such that they are built progressively so that when the user wants to consult them, the delay is minimal. It would also be interesting to have a warehouse of reports, which serves as a repository where they can be consulted whenever needed, adding AI capabilities that allow data to be linked together and improve the analysis and possible correlations of events.

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Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.

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Use a third party deployment tool and not the deployment option within the SEP Manager itself.

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After several evaluations we concluded that the kasprsky provider has a solution for each processing environment we have.This impacts an excellent cost-benefit for achieving economies of scale on the company's infrastructure. On the other hand, we verified that during its operation, its level of effectiveness in terms of malware detection is excellent. Finally, it provides a desktop patch management solution that we found efficient and effective. Allowing you to automate the distribution of patches with a minimum staffing of technical personnel.

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Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.

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• In mayor aspect, saving time for IT/Cybersecurity teams.
• Agile process to short the operations outages.
• Centralized view and relevant data for SOC team.

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• The ROI from deploying this has led to fewer security issues which reduces costs.
• Keeping track of security issues and how the were remedied is easier.
• Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info