Kaspersky EDR Optimum vs. Trend Micro Worry-Free Services Suite

We have been using Kaspersky EDR Optimum for over 10 years, with the evolution of products reaching EDR now, we can verify the integrated responsiveness and visibility of our environment. Great protection tool on all OS. Very good value for money, with the new licensing, all business plans will now have native EDR.

Incentivized

With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.

Incentivized

• KEDR Optimum is helping to see threat kill chain formation, which helps to get clear picture of the what exactly attacker was trying to do during attack.
• We are crating prevent execution rules to block the threat in our complete infra.
• Ioc scan to validate and remove the any active threat entry from our endpoints

Incentivized

• Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
• Central Control Manager capabilities to have control about what happens in the environment
• No need to have internal infrastructure to host further than your workstations or terminals
• No need to have dedicated team for security or endpoint protection
• Maintenance and updates are available just as released, no need to take actions on that side
• Great capabilities as a connected threat defense platform
• Endpoint protection features and quality for SMBs
• Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage

Incentivized

• Agent package size is little big, if it can be optimize with lite package would be great
• If possible Host Integrity functionality can be added, to take action as quarantine the non-compliance machine to connect our enterprise network
• Many times KSC cloud operating slow, if it can optimized for the faster response

Incentivized

• It would be better if there were an unload password for each policy instead of one for the whole organization.
• We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
• When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.

Incentivized

At the moment and unfortunately we'll not renew our licenses, due to the Russian conflict and the company policy that has forced us to get rid of any Russian related product. Before that incident, we were very happy with the product and we did not even think once about changing it... Maybe on the future...

Incentivized

Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.

Incentivized

This item can always be improved, perhaps by pre-elaborating very long reports, such that they are built progressively so that when the user wants to consult them, the delay is minimal. It would also be interesting to have a warehouse of reports, which serves as a repository where they can be consulted whenever needed, adding AI capabilities that allow data to be linked together and improve the analysis and possible correlations of events.

Incentivized

The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.

Incentivized

After several evaluations we concluded that the kasprsky provider has a solution for each processing environment we have.This impacts an excellent cost-benefit for achieving economies of scale on the company's infrastructure. On the other hand, we verified that during its operation, its level of effectiveness in terms of malware detection is excellent. Finally, it provides a desktop patch management solution that we found efficient and effective. Allowing you to automate the distribution of patches with a minimum staffing of technical personnel.

Incentivized

Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.

Incentivized

• In mayor aspect, saving time for IT/Cybersecurity teams.
• Agile process to short the operations outages.
• Centralized view and relevant data for SOC team.

Incentivized

• It has stopped several malicious items from getting into our system.
• It's also saved money over our previous Anti-Virus solution (Kaspersky)
• Ease of Setup/Use

Incentivized