Kaspersky Security for Mail Server vs. Trend Micro Worry-Free Services Suite

This service may be useful for some businesses, so it's important to try it before deciding. It offers multiple layers of protection for both assisted and unassisted attacks, sandboxing (for obfuscated attacks), and a decent anti-phishing tool. It can be tricky to set up, but not the end of the world. In our case, unfortunately, the false positives were just unbearable.

Incentivized

With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.

Incentivized

• Neural network based anti-phishing and anti-spam for multilayered security.
• Scalable resources according to business growth.
• Flexible to use in almost all devices.

Incentivized

• Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
• Central Control Manager capabilities to have control about what happens in the environment
• No need to have internal infrastructure to host further than your workstations or terminals
• No need to have dedicated team for security or endpoint protection
• Maintenance and updates are available just as released, no need to take actions on that side
• Great capabilities as a connected threat defense platform
• Endpoint protection features and quality for SMBs
• Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage

Incentivized

• False positives.
• Integration can be fiddly.

Incentivized

• Price increases regularly.
• When you actually want to uninstall the agent, sometimes it will refuse to do so. Luckily TM has a special uninstall tool if needed.
• Can take awhile to dial in the thresholds against false positives.

Incentivized

Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.

Incentivized

The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.

Incentivized

Microsoft Exchange Online Protection is very easy to set up and has way fewer false positives than Kaspersky Security for Mail Server. It has virtually the same features as the Kaspersky alternative and it is extremely easy to set up. It feels like Microsoft Exchange Online Protection gives slightly more transparency about its conclusions, which allows users to make an informed decision about certain messages.

Incentivized

Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.

Incentivized

• Balance our manpower distribution in between security team and management team.
• Help to create secure work environment for all staff.
• Reduce our cost by proper utilization of security budget.

Incentivized

• It has stopped several malicious items from getting into our system.
• It's also saved money over our previous Anti-Virus solution (Kaspersky)
• Ease of Setup/Use

Incentivized