Keatext vs. Kiamo
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Keatext | Score8.8 out of 10 | Enterprise companies (1,001+ employees) | Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses… | $550 per month |
 Kiamo | Score6 out of 10 | N/A | Kiamo, software from the company of the same name in Paris, captures, orders and distributes all multimedia streams (voice, email, live chat, sms & messaging, social network, video, etc.) according to business rules, availability and skills of advisers. Designed for all users, the vendor states their solution stands out for its functional richness, its ergonomics and its reliability. | N/A |
| Keatext | Kiamo | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Keatext | Kiamo | |
|---|---|---|
| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
100% Would buy again 6 Answers | No answers on this topic | |
| Delivers good value for the price | ||
100% Delivers good value for the price 6 Answers | No answers on this topic | |
| Happy with the feature set | ||
100% Happy with the feature set 6 Answers | No answers on this topic | |
| Lived up to sales and marketing promises | ||
100% Lived up to sales and marketing promises 6 Answers | No answers on this topic | |
| Implementation went as expected | ||
100% Implementation went as expected 6 Answers | No answers on this topic | |
| Keatext | Kiamo | |
|---|---|---|
| Small Businesses |  MindTouch Score7 out of 10 | MindTouch Score7 out of 10 |
| Medium-sized Companies |  Sogolytics Score9 out of 10 | Sogolytics Score9 out of 10 |
| Enterprises |  Medallia Score8.9 out of 10 | Medallia Score8.9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Keatext | Kiamo | |
|---|---|---|
| Likelihood to Recommend | 9.1 | - |
| Keatext | Kiamo | |
|---|---|---|
| Likelihood to Recommend |
| No answers on this topic |
| Pros |
| No answers on this topic |
| Cons |
| No answers on this topic |
| Alternatives Considered |
| No answers on this topic |
| Return on Investment |
| No answers on this topic |
| ScreenShots | Keatext Screenshots     |
