Keatext vs. Kiamo

Keatext

Keatext

10 Reviews and Ratings

Kiamo

Kiamo

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Keatext	Score 8.8 out of 10	Enterprise companies (1,001+ employees)	Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses…	$550 per month
Kiamo	Score 6.0 out of 10	N/A	Kiamo, software from the company of the same name in Paris, captures, orders and distributes all multimedia streams (voice, email, live chat, sms & messaging, social network, video, etc.) according to business rules, availability and skills of advisers. Designed for all users, the vendor states their solution stands out for its functional richness, its ergonomics and its reliability.	N/A

Pricing

Keatext

Kiamo

Editions & Modules

Basic: $550
per month
Pro: $999
per month
Enterprise: 1650+
per month

No answers on this topic

Offerings

Pricing Offerings
Keatext	Kiamo
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Keatext	Kiamo

Best Alternatives
	Keatext	Kiamo
Small Businesses	Sogolytics Score 9.0 out of 10	Sogolytics Score 9.0 out of 10
Medium-sized Companies	CustomerSuccessBox Score 9.5 out of 10	CustomerSuccessBox Score 9.5 out of 10
Enterprises	Verint Voice of the Customer Score 9.3 out of 10	Verint Voice of the Customer Score 9.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Keatext	Kiamo
Likelihood to Recommend	9.1 (6 ratings)	- (0 ratings)

User Testimonials
	Keatext	Kiamo
Likelihood to Recommend	Keatext Keatext is adequate and competent for the study of texts, phrases and words in the professional area; to deliver a different approach to customer feedback to provide alternatives that shorten response times; the end goal is to respond proactively and adjust acceptable policies. Incentivized Zheng Khoo Digital Marketing Specialists Read full review	Kiamo No answers on this topic
Pros	Keatext You can detect or analyze feelings in French, Italian, Arabic, and English. You can classify text and comments in different languages. Easy to use for both professionals and non-professionals. Use analytics to gain deep insight into what's happening on social media platforms. Simple interface. Incentivized Stanley Kamal Software Engineer Read full review	Kiamo No answers on this topic
Cons	Keatext It is only available in French, Arabic, Spanish and English. I really would love it to be in the Hindi language. Incentivized Sharon Khoo Tan Human Resources Director Read full review	Kiamo No answers on this topic
Alternatives Considered	Keatext We were using Freshdesk before using Keatext. When it comes to report & dashboard analysis Keatext provides advanced analytics options. Keatext provides high availability with integrations options of mail notifications & SMS notifications as well. Keatext provides chatbot options for auto-respond user queries. Incentivized Anjali Nair content writer specialist Read full review	Kiamo No answers on this topic
Return on Investment	Keatext Keatext allows the creation of custom tests to meet the needs of each business. Automate UX research for scalability. Provides analytical data in addition to tracking user experience. Gonzalo Bayona Camiletti Software Engineer Read full review	Kiamo No answers on this topic
ScreenShots	Keatext Screenshots