Keatext

Keatext

10 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Keatext	Score 8.8 out of 10	Enterprise companies (1,001+ employees)	Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses…	$550 per month

Pricing

Keatext

Editions & Modules

Basic: $550
per month
Pro: $999
per month
Enterprise: 1650+
per month

Offerings

Pricing Offerings
Keatext
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Keatext
Considered Both Products	Keatext Stanley Kamal Software Engineer Chose Keatext It is easier to use, analyze data in seconds and extract the most important data from any content. Integrating it with other platforms is easy and offers support for multiple languages including Arabic. Incentivized Helpful? Zheng Khoo Digital Marketing Specialists Chose Keatext Keatext as a fast and versatile text analysis technique is ideal for analyzing massive amounts of unstructured data to find service possibilities, as well as viewing the number of feedback comments by type, ordered by compliments, complaints, ideas and questions with a single … Incentivized Helpful? Gonzalo Bayona Camiletti Software Engineer Chose Keatext Create polls to collect contextual feedback on a particular page, section of a website, content, etc., and analyze them with advanced reports. Helpful? Austin M. Dai Software Engineer Chose Keatext Its features and integrations can be configured to meet your needs. Incentivized Helpful? Sharon Khoo Tan Human Resources Director Chose Keatext They offer a variety of features including data warehouse management, analytics, collaboration, and more. They make it easy to integrate with various third-party apps like Intercom, Slack, Customer.io, Slack, Google, Salesforce, and more. Incentivized Helpful? Anjali Nair content writer specialist Chose Keatext We were using Freshdesk before using Keatext. When it comes to report & dashboard analysis Keatext provides advanced analytics options. Keatext provides high availability with integrations options of mail notifications & SMS notifications as well. Keatext provides chatbot … Incentivized Helpful?
Top Pros	Pro Easy to use Pro Social media Pro Artificial intelligence
Top Cons	Minus Data analysis Minus Third party integration Minus Nice interface

Best Alternatives
	Keatext
Small Businesses	Sogolytics Score 8.9 out of 10
Medium-sized Companies	CustomerSuccessBox Score 9.5 out of 10
Enterprises	Quadient Inspire Score 9.4 out of 10
All Alternatives	View all alternatives

User Ratings
	Keatext
Likelihood to Recommend	9.1 (6 ratings)

User Testimonials
	Keatext
Likelihood to Recommend	Keatext Keatext is adequate and competent for the study of texts, phrases and words in the professional area; to deliver a different approach to customer feedback to provide alternatives that shorten response times; the end goal is to respond proactively and adjust acceptable policies. Incentivized Zheng Khoo Digital Marketing Specialists Read full review
Pros	Keatext You can detect or analyze feelings in French, Italian, Arabic, and English. You can classify text and comments in different languages. Easy to use for both professionals and non-professionals. Use analytics to gain deep insight into what's happening on social media platforms. Simple interface. Incentivized Stanley Kamal Software Engineer Read full review
Cons	Keatext It is only available in French, Arabic, Spanish and English. I really would love it to be in the Hindi language. Incentivized Sharon Khoo Tan Human Resources Director Read full review
Alternatives Considered	Keatext We were using Freshdesk before using Keatext. When it comes to report & dashboard analysis Keatext provides advanced analytics options. Keatext provides high availability with integrations options of mail notifications & SMS notifications as well. Keatext provides chatbot options for auto-respond user queries. Incentivized Anjali Nair content writer specialist Read full review
Return on Investment	Keatext Keatext allows the creation of custom tests to meet the needs of each business. Automate UX research for scalability. Provides analytical data in addition to tracking user experience. Gonzalo Bayona Camiletti Software Engineer Read full review
ScreenShots	Keatext Screenshots