| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Keatext | Score8.8 out of 10 | Enterprise companies (1,001+ employees) | Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses… | $550 per month |
| Keatext | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| ||||||||||
| Offerings |
| ||||||||||
| Entry-level Setup Fee | No setup fee | ||||||||||
| Additional Details | — | ||||||||||
| More Pricing Information | |||||||||||
| Keatext | |
|---|---|
| Considered Both Products | Chose Keatext It is easier to use, analyze data in seconds and extract the most important data from any content. Integrating it with other platforms is easy and offers support for multiple languages including Arabic. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Keatext Keatext as a fast and versatile text analysis technique is ideal for analyzing massive amounts of unstructured data to find service possibilities, as well as viewing the number of feedback comments by type, ordered by compliments, complaints, ideas and questions with a single … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Keatext Create polls to collect contextual feedback on a particular page, section of a website, content, etc., and analyze them with advanced reports. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Keatext Its features and integrations can be configured to meet your needs. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Keatext They offer a variety of features including data warehouse management, analytics, collaboration, and more. They make it easy to integrate with various third-party apps like Intercom, Slack, Customer.io, Slack, Google, Salesforce, and more. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Keatext We were using Freshdesk before using Keatext. When it comes to report & dashboard analysis Keatext provides advanced analytics options. Keatext provides high availability with integrations options of mail notifications & SMS notifications as well. Keatext provides chatbot … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
100% Would buy again 6 Answers | |
| Delivers good value for the price | |
100% Delivers good value for the price 6 Answers | |
| Happy with the feature set | |
100% Happy with the feature set 6 Answers | |
| Lived up to sales and marketing promises | |
100% Lived up to sales and marketing promises 6 Answers | |
| Implementation went as expected | |
100% Implementation went as expected 6 Answers | |
| Keatext | |
|---|---|
| Small Businesses |  MindTouch Score7 out of 10 |
| Medium-sized Companies |  Sogolytics Score9 out of 10 |
| Enterprises |  Medallia Score8.9 out of 10 |
| All Alternatives | View all alternatives |
| Keatext | |
|---|---|
| Likelihood to Recommend | 9.1 |
| Keatext | |
|---|---|
| Likelihood to Recommend |
|
| Pros |
|
| Cons |
|
| Alternatives Considered |
|
| Return on Investment |
|
| ScreenShots | Keatext Screenshots     |
