Keatext is useful in improving the process of data analysis and extraction in seconds.
January 25, 2022

Keatext is useful in improving the process of data analysis and extraction in seconds.

Stanley Kamal | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Keatext

I have had the opportunity to use Keatext countless times thanks to the recommendation of a colleague. From the beginning, the implementation of the tool was really simple, it can be used in many ways to improve marketing strategies, such as monitoring sentiments and understand customers through the interpretation of comments and opinions (comments can be interpreted in several languages ​​and even blocked) also the analysis and understanding of surveys, emails, and calls.
  • You can detect or analyze feelings in French, Italian, Arabic, and English.
  • You can classify text and comments in different languages.
  • Easy to use for both professionals and non-professionals.
  • Use analytics to gain deep insight into what's happening on social media platforms.
  • Simple interface.
  • Data analysis is limited by version, but since everything has a solution, the ideal is to pay for the premium version to enjoy the full service.
  • Easy to use.
  • It's easy to import data and analyze it.
  • It's easy to integrate Keatext with Salesforce.
  • It offers services to improve customer service of very high quality.
  • Processing data is one of the great benefits of Keatext, it can be through social networks, calls, or surveys. No matter what source the information comes from, Keatext helps you know right away when you have an emerging customer service issue.
It is easier to use, analyze data in seconds and extract the most important data from any content. Integrating it with other platforms is easy and offers support for multiple languages ​​including Arabic.

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Keatext is ideal for analyzing customer texts and comments regardless of language, improving advertising and understanding the needs of each customer.

Keatext Feature Ratings

Multi-channel customer feedback collection
Product usage analytics
Customer experience dashboard
Customer journey mapping
Churn risk scoring
AI-powered recommendations
Website A/B testing