TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Keatext

    Score8.8 out of 10
    Enterprise companies (1,001+ employees)
    Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses…

    $550

    per month

    Rytr

    Score8.2 out of 10
    N/ARytr is an AI-powered writing tool that helps create content in just a few seconds, for blogs, emails, social media ads, and other use cases, from the company of the same name in Walnut, California.

    $9

    per month

    Pricing
    KeatextRytr
    Editions & Modules
    Basic
    $550
    per month
    Pro
    $999
    per month
    Enterprise
    1650+
    per month
    Saver
    $9
    per month Generate 50k* characters per month
    Unlimited
    $29
    per month Generate UNLIMITED* characters per month
    Offerings
    Pricing Offerings
    KeatextRytr
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—*FUP Applicable. Discounts available for annual pricing.
    More Pricing Information
    Community Pulse
    KeatextRytr
    Considered Both Products
    Keatext
    No answer on this topic
    Rytr LLC
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    KeatextRytr
    Small Businesses
    MindTouch
    Score7 out of 10
    Jasper
    Score7.8 out of 10
    Medium-sized Companies
    Sogolytics
    Score9 out of 10
    Grammarly
    Score9.1 out of 10
    Enterprises
    Medallia
    Score8.9 out of 10
    ProWritingAid
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KeatextRytr
    Likelihood to Recommend
    9.1
    (6 ratings)
    10.0
    (1 ratings)
    User Testimonials
    KeatextRytr
    Likelihood to Recommend
    Keatext
    Keatext is adequate and competent for the study of texts, phrases and words in the professional area; to deliver a different approach to customer feedback to provide alternatives that shorten response times; the end goal is to respond proactively and adjust acceptable policies.
    Incentivized
    Read full review
    Rytr LLC
    Rytr.me was recommended to me by another user in our company. I used the free version a couple of times, and then decided to subscribe to the Saver plan to have more credits. I think Rytr.me is well suited for blog posts, social media posts, and emails. I am using it to help write sales and marketing emails, providing it with some key words and the tone I would like. After I get the results, I tweak it into my own voice, as needed. This has saved me valuable time when it comes to being a creative writer staring at a blank screen.
    Read full review
    Pros
    Keatext
    • You can detect or analyze feelings in French, Italian, Arabic, and English.
    • You can classify text and comments in different languages.
    • Easy to use for both professionals and non-professionals.
    • Use analytics to gain deep insight into what's happening on social media platforms.
    • Simple interface.
    Incentivized
    Read full review
    Rytr LLC
    • Provide some keywords and the style of writing you want, and Rytr.me will provide an AI-driven written sample, such as for an email, blog post, or any number of other scenarios.
    • It helps speed up the copy writing process saving time
    • It can write copy in different tones, such as persuasive, casual, assertive, etc. There are 22 different tones to choose from.
    Read full review
    Cons
    Keatext
    • It is only available in French, Arabic, Spanish and English. I really would love it to be in the Hindi language.
    Incentivized
    Read full review
    Rytr LLC
    • I just started using Rytr.me, so I haven't found areas for improvement yet.
    Read full review
    Alternatives Considered
    Keatext
    We were using Freshdesk before using Keatext. When it comes to report & dashboard analysis Keatext provides advanced analytics options. Keatext provides high availability with integrations options of mail notifications & SMS notifications as well. Keatext provides chatbot options for auto-respond user queries.
    Incentivized
    Read full review
    Rytr LLC
    I have not used a similar product before.
    Read full review
    Return on Investment
    Keatext
    • Keatext allows the creation of custom tests to meet the needs of each business.
    • Automate UX research for scalability.
    • Provides analytical data in addition to tracking user experience.
    Read full review
    Rytr LLC
    • We just started using it so we have no ROI measures.
    Read full review
    ScreenShots

    Keatext Screenshots

    Screenshot of AI-based predictive recommendations with SWOT chartScreenshot of Customizable and interactive dashboardScreenshot of Topics and opinions heatmapScreenshot of Advanced sentiment analysis including customer questions and suggestionsScreenshot of Multichannel analysis including reviews, open ended surveys, and contact center tickets