KeySurvey vs. LimeSurvey

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KeySurvey
Score 5.7 out of 10
N/A
N/AN/A
LimeSurvey
Score 8.9 out of 10
N/A
LimeSurvey, a German company, offers their open source survey software, available with paid hosted and premium editions.
$34
per month
Pricing
KeySurveyLimeSurvey
Editions & Modules
No answers on this topic
Free
$0
per month
Expert
$29
per month (billed annually)
Basic
$34
per month (billed monthly)
Enterprise
$74
per month (billed annually)
Corporate
custom pricing
Offerings
Pricing Offerings
KeySurveyLimeSurvey
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFree 25 responses/month 10 MB upload storage 30+ question types 80+ languages Panel integration Question editor Skip logic and branching Piping and micro-tailoring Survey management GDPR compliance Custom survey design Data export Excel, CSV, R, Stata, SPSS, Word, & PDF API access Basic ($34/month, billed monthly) Everything in Free + 1000 responses/month 250 MB upload storage white-label surveys email support Expert ($29/ month, billed annually) ($348 annually) Everything in Free + 10,000 responses/year 1 GB upload storage email support white-label surveys removal of LimeSurvey branding 1 alias domain Enterprise ($74/month, billed annually) ($888 a year) Everything in Free + 100,000 responses/year 3 GB upload storage priority email support white-label surveys removal of LimeSurvey branding 2 alias domains Corporate (custom)
More Pricing Information
Community Pulse
KeySurveyLimeSurvey
Top Pros
Top Cons

No answers on this topic

Features
KeySurveyLimeSurvey
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
KeySurvey
8.8
1 Ratings
12% above category average
LimeSurvey
8.3
1 Ratings
6% above category average
Survey templates9.11 Ratings8.01 Ratings
Themes8.21 Ratings8.01 Ratings
Custom logo/branding9.11 Ratings9.01 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
KeySurvey
8.8
1 Ratings
2% above category average
LimeSurvey
8.7
1 Ratings
1% above category average
Changes to live survey8.21 Ratings9.01 Ratings
Question design help9.11 Ratings8.01 Ratings
Multiple question types9.11 Ratings9.01 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
KeySurvey
9.1
1 Ratings
9% above category average
LimeSurvey
9.0
1 Ratings
8% above category average
Survey logic flexibility9.11 Ratings9.01 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
KeySurvey
9.1
1 Ratings
10% above category average
LimeSurvey
7.0
1 Ratings
16% below category average
Response tracking9.11 Ratings9.01 Ratings
Data export9.11 Ratings10.01 Ratings
Standard reports9.11 Ratings6.01 Ratings
Custom reports9.11 Ratings6.01 Ratings
Analytics9.11 Ratings4.01 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
KeySurvey
8.6
1 Ratings
3% above category average
LimeSurvey
7.5
1 Ratings
11% below category average
Access controls9.11 Ratings8.01 Ratings
Compliance8.21 Ratings7.01 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
KeySurvey
8.2
1 Ratings
1% above category average
LimeSurvey
8.0
1 Ratings
1% below category average
Respondent restrictions8.21 Ratings8.01 Ratings
Vendor-offered crowdsourcing00 Ratings8.01 Ratings
Best Alternatives
KeySurveyLimeSurvey
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Score 9.7 out of 10
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Score 9.7 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.7 out of 10
Qualaroo
Qualaroo
Score 6.7 out of 10
Enterprises
DocuWare
DocuWare
Score 9.2 out of 10
Medallia
Medallia
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KeySurveyLimeSurvey
Likelihood to Recommend
8.2
(3 ratings)
10.0
(1 ratings)
Likelihood to Renew
8.5
(2 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
KeySurveyLimeSurvey
Likelihood to Recommend
Form.com (WorldAPP)
It's a convenient tool for questionnaires, surveys, and other reasons when you need to get people's feedback. We really enjoyed using this instrument, even though it can be a bit overwhelming at times. Also, it might take some time to create a survey if you have complicated business logic implemented, but that would take some time using any kind of instruments.
Read full review
LimeSurvey
For a cost-effective online survey solution, LimeSurvey is excellent. While it cannot compete with high-end, expensive software like Qualtrics, it does a great job.
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Pros
Form.com (WorldAPP)
  • Ease of use for distributing email to large quantities of recepients.
  • Exporting data for data evaluation and manipulation.
  • Customizing the types of questions and response scoring.
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LimeSurvey
  • Ease of use.
  • Customizable.
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Cons
Form.com (WorldAPP)
  • Based on our usage we didn't face issues using KeySurvey
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LimeSurvey
  • Limited email handling.
  • Some customizations are difficult.
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Likelihood to Renew
Form.com (WorldAPP)
This decision is out of my hands.
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LimeSurvey
No answers on this topic
Support Rating
Form.com (WorldAPP)
We have had several moments when we needed the support (mostly it was when we were working on creating business logic for the survey and sometimes things didn't work as we expected them to). The KeySurvey support team was very friendly and helpful via chat and in case they couldn't solve the issue right at that moment, they always came back to us with a solution to our issue
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LimeSurvey
No answers on this topic
Alternatives Considered
Form.com (WorldAPP)
In terms of a business logic implementation, I think KeySurvey had the most extensive features. Granted, I haven't used a paid version of SurveyMonkey, but for our purposes, the customization KeySurvey offered us (implementing our corporate colors, fonts, and logos) was one of the best features and it looked professional. Also, the name "KeySurvey" kind of sounds better and more business-like for clients from enterprise companies.
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LimeSurvey
LimeSurvey was much cheaper than Qualtrics but certainly less powerful. From a survey standpoint, it has more capabilities than SurveyMonkey and Zoho. LimeSurvey has no reporting or analytic capabilities.
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Return on Investment
Form.com (WorldAPP)
  • Gathering client insights that they felt comforable writing about online after the service was delivered and they had time to evaluate it.
  • Improved customer service based on clients feedback
  • The emails delivery report complimented our emails reports from other tools, so we used it for email db management!
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LimeSurvey
  • LimeSurvey costs are extremely low.
  • Some limitations have restricted our potential business.
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ScreenShots

LimeSurvey Screenshots

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