10 Reviews and Ratings
3 Reviews and Ratings
It's a convenient tool for questionnaires, surveys, and other reasons when you need to get people's feedback. We really enjoyed using this instrument, even though it can be a bit overwhelming at times. Also, it might take some time to create a survey if you have complicated business logic implemented, but that would take some time using any kind of instruments.Incentivized
Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively. The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.Incentivized
Ease of use for distributing email to large quantities of recepients.Exporting data for data evaluation and manipulation.Customizing the types of questions and response scoring.
Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.The tool allows users to create surveys that work well for a variety of platforms including mobile applicationsThe platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficientIncentivized
Based on our usage we didn't face issues using KeySurvey
The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.Incentivized
This decision is out of my hands.
We have had several moments when we needed the support (mostly it was when we were working on creating business logic for the survey and sometimes things didn't work as we expected them to). The KeySurvey support team was very friendly and helpful via chat and in case they couldn't solve the issue right at that moment, they always came back to us with a solution to our issue Incentivized
In terms of a business logic implementation, I think KeySurvey had the most extensive features. Granted, I haven't used a paid version of SurveyMonkey, but for our purposes, the customization KeySurvey offered us (implementing our corporate colors, fonts, and logos) was one of the best features and it looked professional. Also, the name "KeySurvey" kind of sounds better and more business-like for clients from enterprise companies.Incentivized
My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.Incentivized
Gathering client insights that they felt comforable writing about online after the service was delivered and they had time to evaluate it.Improved customer service based on clients feedbackThe emails delivery report complimented our emails reports from other tools, so we used it for email db management!
Effective survey tool for an affordable priceLearning the platform has increased end-user knowledge about survey logicNovi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responsesIncentivized