Khoros CX Insights vs. Sogolytics
Khoros CX Insights vs. Sogolytics
Product | Rating | Most Used By | Product Summary | Starting Price |
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Khoros CX Insights | N/A | Khoros CX Insights (formerly Topbox, acquired by Khoros January 2021) offers Enterprise Conversation Analytics software as a solution to aggregate conversational data from every customer interaction for deep analysis. The vendor states everywhere customers talk to or about a company, the solution is listening with AI-backed natural language processing to deliver a unified view of any customer’s experience with a brand. | N/A | |
Sogolytics | N/A | Sogolytics (formerly SoGoSurvey) is an online survey software solution that helps users create surveys quickly. The free package includes basic features for building surveys and the paid package includes advanced features. | N/A |
Khoros CX Insights | Sogolytics | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Khoros CX Insights | Sogolytics | |
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Top Pros |
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Top Cons |
| No answers on this topic |
Khoros CX Insights | Sogolytics | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Zendesk Suite Score 8.3 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Khoros CX Insights | Sogolytics | |
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Likelihood to Recommend | 7.3 (1 ratings) | 7.9 (32 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (3 ratings) |
Usability | - (0 ratings) | 8.8 (18 ratings) |
Support Rating | - (0 ratings) | 9.0 (18 ratings) |
Khoros CX Insights | Sogolytics | |
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Likelihood to Recommend | Khoros (Formerly Spredfast + Lithium) | SoGoSurvey |
Pros | Khoros (Formerly Spredfast + Lithium) No answers on this topic | SoGoSurvey |
Cons | Khoros (Formerly Spredfast + Lithium) | SoGoSurvey |
Likelihood to Renew | Khoros (Formerly Spredfast + Lithium) No answers on this topic | SoGoSurvey |
Usability | Khoros (Formerly Spredfast + Lithium) No answers on this topic | SoGoSurvey |
Support Rating | Khoros (Formerly Spredfast + Lithium) No answers on this topic | SoGoSurvey |
Alternatives Considered | Khoros (Formerly Spredfast + Lithium) | SoGoSurvey |
Return on Investment | Khoros (Formerly Spredfast + Lithium) No answers on this topic | SoGoSurvey |
ScreenShots | Khoros CX Insights Screenshots | Sogolytics Screenshots |