Khoros Service vs. Ruby Virtual Receptionist Services
Khoros Service vs. Ruby Virtual Receptionist Services
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Khoros Service | Enterprise companies (1,001+ employees) | Khoros Service offers omnichannel engagement on publicly available channels like social, digital, chat, and voice, as well as owned online communities like Khoros Communities. The solution offers 1-to-1 and 1-to-many engagement with customers and consumers, bringing together automation through bots and human agents. Customer inquiries and support-related conversations can be routed and prioritized based on a variety of parameters, and the robust agent desktop solution… | N/A | |
Ruby | N/A | Ruby, or Ruby Receptionists headquartered in Portland, boasts supporting more than 10,000 businesses with live virtual receptionists and 24/7 available chat services. Users set their preferences to have Ruby answer the phone part-time, full-time, or after hours, and Ruby deploys personalized company greetings to custom call handling instructions. | $129 per month |
Khoros Service | Ruby Virtual Receptionist Services | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | Pricing is variable based on the needs of the customer. | Bundled Chat Ruby 10 Your Call Ruby Plan + Up to 10 Chats for $99 Bundled Chat Ruby 30 Your Call Ruby Plan + Up to 30 Chats for $249 Bundled Chat Ruby 50 Your Call Ruby Plan + Up to 50 Chats for $399 | ||||||||||||||
More Pricing Information |
Khoros Service | Ruby Virtual Receptionist Services | |
---|---|---|
Top Pros |
| No answers on this topic |
Top Cons |
|
|
Khoros Service | Ruby Virtual Receptionist Services | |
---|---|---|
Small Businesses | Simplify360 Score 7.8 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Front Score 8.8 out of 10 | No answers on this topic |
Enterprises | Front Score 8.8 out of 10 | No answers on this topic |
All Alternatives | View all alternatives | View all alternatives |
Khoros Service | Ruby Virtual Receptionist Services | |
---|---|---|
Likelihood to Recommend | 8.0 (112 ratings) | 5.0 (1 ratings) |
Likelihood to Renew | 7.8 (78 ratings) | - (0 ratings) |
Usability | 7.3 (7 ratings) | - (0 ratings) |
Availability | 9.0 (2 ratings) | - (0 ratings) |
Performance | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 8.0 (9 ratings) | - (0 ratings) |
In-Person Training | 9.0 (2 ratings) | - (0 ratings) |
Online Training | 7.3 (1 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (70 ratings) | - (0 ratings) |
Product Scalability | 8.1 (77 ratings) | - (0 ratings) |
Khoros Service | Ruby Virtual Receptionist Services | |
---|---|---|
Likelihood to Recommend | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() Ruby Receptionists, Inc
|
Pros | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() Ruby Receptionists, Inc
|
Cons | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() Ruby Receptionists, Inc
|
Likelihood to Renew | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() Ruby Receptionists, Inc No answers on this topic |
Usability | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() Ruby Receptionists, Inc No answers on this topic |
Reliability and Availability | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() Ruby Receptionists, Inc No answers on this topic |
Performance | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() Ruby Receptionists, Inc No answers on this topic |
Support Rating | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() Ruby Receptionists, Inc No answers on this topic |
In-Person Training | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() Ruby Receptionists, Inc No answers on this topic |
Implementation Rating | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() Ruby Receptionists, Inc No answers on this topic |
Alternatives Considered | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() Ruby Receptionists, Inc
|
Scalability | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() Ruby Receptionists, Inc No answers on this topic |
Return on Investment | ![]() Khoros (Formerly Spredfast + Lithium)
| ![]() Ruby Receptionists, Inc
|
ScreenShots | Khoros Service Screenshots |