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Kickserv vs. Oracle Primavera Portfolio Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kickserv

    Score9.3 out of 10
    N/AKickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.

    $79

    per month

    Oracle Primavera

    Score7.8 out of 10
    N/AOracle’s Primavera is a software suite designed for construction and other asset-intensive industries. It contains a variety of project planning, management, and execution components for buyers to select from.N/A
    Pricing
    KickservOracle Primavera
    Editions & Modules
    Starter
    $79
    per month
    Business
    $159
    per month
    Premium
    $239
    per month
    Solo
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    KickservOracle Primavera
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    KickservOracle Primavera
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    Score7.4 out of 10
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    Score5.1 out of 10
    Enterprises
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    Planview PPM Pro
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KickservOracle Primavera
    Likelihood to Recommend
    10.0
    (10 ratings)
    8.0
    (12 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KickservOracle Primavera
    Likelihood to Recommend
    Kickserv
    We use KickServ for nearly every aspect of our operation and cannot think of a scenario when it is "inappropriate" or "less appropriate". It is the backbone of our operation and is used for everything from data gathering to estimates to invoices to payments and accounts receivables to reports to tracking to storage of photos and past invoices. Better searching abilities would be good instead of having to create tags for things we don't know we are going to need later.
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    Oracle
    Oracle Primavera Portfolio Management is a utilitarian product of a yesteryear gone by. It's straightforward and to the point. It is well suited for a customer base who is not interested in frills, portability, or a multitude of OOTB ability. It's for those who like to restrict and manage all control over users, code in queries, functions, and create customized reports for end users. It does what it does very well however, just do not expect it to be pretty. It's a 2007 product, so curb your excitement. It does handle all aspects of portfolio management well; financials, budgeting, spend plans, contracts, projects, staffing, workflows, etc... however, it is not intuitive to navigate, and will require some training.
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    Pros
    Kickserv
    • Organization - keeps everything organized nicely and has several different filters that you can use to view only the information you need.
    • Simple website - this was important because you want it to load quickly when you are in the office and on the road.
    • Database - keeps track of the things that you enter. This is nice when trying to get information on a product or a price when requested by the customer.
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    Oracle
    • Primavera as a scheduling software can manage large project schedules regardless of complexity.
    • P6 is powerful enough to identify the longest pathway to the completion of a project. This is also known as CPM.
    • P6 can handle multiple scenarios and save them as a separate baseline schedule. This can be helpful for figuring theoretical sequences.
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    Cons
    Kickserv
    • Integration with email marketing
    • Advanced searching capabilities (i.e. If I wanted to search for every job I did that had the words "water damage" in their descriptions).
    • More ability to customize templates (like adding additional artwork, pictures)
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    Oracle
    • The software is high end with rich features, hence its rich price.
    • There is room for improvement in their customer service.
    • Oracle is doing its best in coming up with new features, and has a planned roadmap. It would be good if the enhancements are delivered faster.
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    Likelihood to Renew
    Kickserv
    It's perfect for our company. We rely on it. Tech support is great. We're very happy.
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    Oracle
    No answers on this topic
    Usability
    Kickserv
    It is intuitive enough, but there is some training that will be necessary because of a perceived redundancy within their workflow. It can be hard to distinguish which stage a customer is in (thus what the most important thing to be working on, if you are in sales, for instance) without some training.
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    Oracle
    Is easy to use but the the interface should be more nice and contemporary
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    Support Rating
    Kickserv
    Very good technical help. The team is well-versed in their product and what to look for, particularly when interacting with other software platforms. You nearly always get a live person when you call, and if you don't, they will return your call promptly. This is another factor in my client's decision to move forward with their solution.
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    Oracle
    No answers on this topic
    Alternatives Considered
    Kickserv
    Easier to use than Salesforce. More robust than Zoho. More functionality that is easier to learn than both.
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    Oracle
    Oracle is better laid out and has more functionality as well as end-user flow. The login process, billing, and construction management features are easy to find, easy to use, and helpful. The limitations on Quickbooks restrict users from the ability to view and bill full contracts if broken down, to track and show % complete. Procore is confusing.
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    Return on Investment
    Kickserv
    • We are essentially paper free. No paper work orders.
    • We've been able to avoid a layer of middle management by supplementing this layer with technology. KickServ is a part of that layer.
    • Negatively speaking, like all technology, it has created a void of human level connection. Because we know that we can deliver work orders to our foremen remotely, we are less likely to drive up to the shop and shake a hand or see someone face to face. We had to learn that lesson the hard way, that both technology and human connection are necessary to maintain our culture.
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    Oracle
    • P6 is critical to the execution of all of our projects. Without it we would have less control of our projects.
    • One of our key business objectives is to deliver projects on time or ahead of schedule. P6 supports us in this goal and allows our superintendents to manage complicated construction projects.
    Incentivized
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