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Kickserv vs. PlanSwift, by ConstructConnect

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kickserv

    Score9.3 out of 10
    N/AKickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.

    $79

    per month

    PlanSwift, by ConstructConnect

    Score3 out of 10
    N/APlanSwift is a quantity takeoff software for construction estimating. It features a drag-and-drop interface and automatically calculates material and labor estimations in exportable formats. PlanSwift was acquired by ConstructConnect in the middle of 2018.

    $1,595

    per installation

    Pricing
    KickservPlanSwift, by ConstructConnect
    Editions & Modules
    Starter
    $79
    per month
    Business
    $159
    per month
    Premium
    $239
    per month
    Solo
    Free
    Standard
    $1,595
    per installation
    Offerings
    Pricing Offerings
    KickservPlanSwift, by ConstructConnect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    KickservPlanSwift, by ConstructConnect
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    User Ratings
    KickservPlanSwift, by ConstructConnect
    Likelihood to Recommend
    10.0
    (10 ratings)
    1.0
    (10 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (2 ratings)
    Usability
    7.0
    (1 ratings)
    4.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    KickservPlanSwift, by ConstructConnect
    Likelihood to Recommend
    Kickserv
    We use KickServ for nearly every aspect of our operation and cannot think of a scenario when it is "inappropriate" or "less appropriate". It is the backbone of our operation and is used for everything from data gathering to estimates to invoices to payments and accounts receivables to reports to tracking to storage of photos and past invoices. Better searching abilities would be good instead of having to create tags for things we don't know we are going to need later.
    Incentivized
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    ConstructConnect
    I use PlanSwift for all my projects - it has just cut my time by a major percentage when it comes to quantifying a blueprint. At times there are funky areas, which are just hard to calculate on paper. It also has a great tool for scaling according to the dimensions, so if a drawing is missing a scale, you can always allot a scale by giving directions and then marking the points. I use this tool to check the scale as well - sometimes the drawings say something but the scale if off and you are left with an incorrect take-off. The dimension tool is a good way to check that. We don't use it much for pricing purposes though, we have found other software which are more robust when it comes to estimation, but we can see using PlanSwift for pricing sometime in the future.
    Incentivized
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    Pros
    Kickserv
    • Organization - keeps everything organized nicely and has several different filters that you can use to view only the information you need.
    • Simple website - this was important because you want it to load quickly when you are in the office and on the road.
    • Database - keeps track of the things that you enter. This is nice when trying to get information on a product or a price when requested by the customer.
    Incentivized
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    ConstructConnect
    • Easy to use and intuitive.
    • Accurate data to use for projects, allowing for a central hub for all teams to work from.
    • It's a central stop from take off and plan review all the way to plugging numbers into our estimating.
    • The ability to link through SharePoint, which always access from any user and location.
    Incentivized
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    Cons
    Kickserv
    • Integration with email marketing
    • Advanced searching capabilities (i.e. If I wanted to search for every job I did that had the words "water damage" in their descriptions).
    • More ability to customize templates (like adding additional artwork, pictures)
    Incentivized
    Read full review
    ConstructConnect
    • Submittals are not user friendly in PlanGrid. In fact, this is the one feature we would like to see improved.
    • Billing is based on how many users you have. It would be very nice if they would do it based on revenue or other factors such as other programs do.
    Incentivized
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    Likelihood to Renew
    Kickserv
    It's perfect for our company. We rely on it. Tech support is great. We're very happy.
    Incentivized
    Read full review
    ConstructConnect
    It's become the go to program for our takeoffs. We have tried others but this is the simplest.
    Incentivized
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    Usability
    Kickserv
    It is intuitive enough, but there is some training that will be necessary because of a perceived redundancy within their workflow. It can be hard to distinguish which stage a customer is in (thus what the most important thing to be working on, if you are in sales, for instance) without some training.
    Incentivized
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    ConstructConnect
    Plan Swift is a user friendly program that makes takeoffs easy to perform. Not a whole lot of knowledge or skill is required.
    Incentivized
    Read full review
    Reliability and Availability
    Kickserv
    No answers on this topic
    ConstructConnect
    Never had an issue
    Incentivized
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    Performance
    Kickserv
    No answers on this topic
    ConstructConnect
    Plan Swift is only as fast as your computer system and internet
    Incentivized
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    Support Rating
    Kickserv
    Very good technical help. The team is well-versed in their product and what to look for, particularly when interacting with other software platforms. You nearly always get a live person when you call, and if you don't, they will return your call promptly. This is another factor in my client's decision to move forward with their solution.
    Incentivized
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    ConstructConnect
    I have called once needing support. I was asking about the "compare" tool to compare different versions. They told be about their desktop app and I downloaded. They answered quickly, you could understand them, and they took care of my question
    Incentivized
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    Implementation Rating
    Kickserv
    No answers on this topic
    ConstructConnect
    just know what use you want to get out of it. In our case it was just to do area take offs.
    Incentivized
    Read full review
    Alternatives Considered
    Kickserv
    Easier to use than Salesforce. More robust than Zoho. More functionality that is easier to learn than both.
    Incentivized
    Read full review
    ConstructConnect
    Bluebeam is amazing and can accomplish any take-off needs, but you will spend much more time creating your conditions and take off items. It is not as user-friendly as PlanSwift. OST (On screen takeoff). This product is by far better than PlanSwift, as it is amazingly easy to use. However, it is much more expensive. Cloud-based takeoff software -- this kind of software is difficult for me to use because of how slow the pages load and navigate. It's hard to beat that from PlanSwift or OST.
    Incentivized
    Read full review
    Scalability
    Kickserv
    No answers on this topic
    ConstructConnect
    Several of our departments can use the take off feature to assist them in their job responsibilities.
    Incentivized
    Read full review
    Return on Investment
    Kickserv
    • We are essentially paper free. No paper work orders.
    • We've been able to avoid a layer of middle management by supplementing this layer with technology. KickServ is a part of that layer.
    • Negatively speaking, like all technology, it has created a void of human level connection. Because we know that we can deliver work orders to our foremen remotely, we are less likely to drive up to the shop and shake a hand or see someone face to face. We had to learn that lesson the hard way, that both technology and human connection are necessary to maintain our culture.
    Incentivized
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    ConstructConnect
    • The estimators' productivity is greatly increased, I do takeoffs in less than half the time with more accuracy and detail captured.
    • Easy sharing of what was taken off, I'm able to ensure everything is captured.
    Incentivized
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