Kinsta vs Navisite Managed Infrastructure Services (NaviCloud)

Likelihood to Recommend

Kinsta is perfect for organizations that host more than one WordPress website. The more sites that one organization hosts, the better the deal. They are very developer-friendly and offer a great SLA. It's probably not the best deal if you're only hosting one WordPress site or just really need a cheap no-frills hosting plan.

Read full review

Matthew Lundh

Cofounder

Sermo DigitalMarketing and Advertising, 1-10 employees

View all 2 answers on this topic

Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.

Read full review

Verified User

Team Lead in Information Technology

Information Technology and Services Company, 1001-5000 employees

View all 1 answers on this topic

Pros

Developer friendly; WP-CLI; SSH access
Amazing support - I never have to wait more than a minute or two to get a response!
Kinsta is also willing to troubleshoot issues that are not their own. They don't just say "It's not our problem" without helping to debug the issue.

Read full review

Aaron StPierre

CEO (Chief Executive Officer)

Saintly SolutionsInformation Technology and Services, 1-10 employees

View all 2 answers on this topic

Remote hand services often pretty responsive and good follow through
Shipping and handling was never an issue at Navisite facility for our hardware orders
Managed services were also very competent to address issues within short amount of time

Read full review

Verified User

Team Lead in Information Technology

Information Technology and Services Company, 1001-5000 employees

View all 1 answers on this topic

Cons

Inability to host non-WordPress sites.
No emergency telephone support.

Read full review

Matthew Lundh

Cofounder

Sermo DigitalMarketing and Advertising, 1-10 employees

View all 2 answers on this topic

San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
Avoiding too many management changes will help create good connection with individuals for sustained harmony

Read full review

Verified User

Team Lead in Information Technology

Information Technology and Services Company, 1001-5000 employees

View all 1 answers on this topic

Likelihood to Renew

No score

No answers yet

No answers on this topic

Navisite Managed Infrastructure Services (NaviCloud) 8.0

Based on 1 answer

Price and facility equipment, location of the hosting facility factor into the decision to renew

Read full review

Verified User

Team Lead in Information Technology

Information Technology and Services Company, 1001-5000 employees

View all 1 answers on this topic

Support Rating

Kinsta 10.0

Based on 2 answers

They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.

Read full review

Matthew Lundh

Cofounder

Sermo DigitalMarketing and Advertising, 1-10 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

From a pricing standpoint, Kinsta is a deal that we haven't found can be beat. They are always innovating and adding features to their service, they aren't as inflexible and rigid as many hosted services are. Kinsta often reaches out for feedback, feature requests and including customers in betas to try our their newest features. They truly want to be partners with their customers.

Read full review

Matthew Lundh

Cofounder

Sermo DigitalMarketing and Advertising, 1-10 employees

View all 2 answers on this topic

No answers on this topic

Return on Investment

Reduced operating cost surrounding hosting
Reduced the number of staff needed to support clients

Read full review

Aaron StPierre

CEO (Chief Executive Officer)

Saintly SolutionsInformation Technology and Services, 1-10 employees

View all 2 answers on this topic

Better customer service
Faster turnaround time for deployment of new cage/cabinets resulting into meeting customer needs
Improved reliability and uptime with timely remote hand request

Read full review

Verified User

Team Lead in Information Technology

Information Technology and Services Company, 1001-5000 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Kinsta vs Navisite Managed Infrastructure Services (NaviCloud)

Kinsta

Navisite Managed Infrastructure Services (NaviCloud)

Pros

Cons

Likelihood to Renew

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Add comparison