7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.9 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 5.1 out of 100

Likelihood to Recommend

Kinsta

Kinsta is perfect for organizations that host more than one WordPress website. The more sites that one organization hosts, the better the deal. They are very developer-friendly and offer a great SLA. It's probably not the best deal if you're only hosting one WordPress site or just really need a cheap no-frills hosting plan.
Matthew Lundh | TrustRadius Reviewer

Navisite Managed Infrastructure Services (NaviCloud)

Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.
Anonymous | TrustRadius Reviewer

Pros

Kinsta

  • Developer friendly; WP-CLI; SSH access
  • Amazing support - I never have to wait more than a minute or two to get a response!
  • Kinsta is also willing to troubleshoot issues that are not their own. They don't just say "It's not our problem" without helping to debug the issue.
Aaron StPierre | TrustRadius Reviewer

Navisite Managed Infrastructure Services (NaviCloud)

  • Remote hand services often pretty responsive and good follow through
  • Shipping and handling was never an issue at Navisite facility for our hardware orders
  • Managed services were also very competent to address issues within short amount of time
Anonymous | TrustRadius Reviewer

Cons

Kinsta

  • Inability to host non-WordPress sites.
  • No emergency telephone support.
Matthew Lundh | TrustRadius Reviewer

Navisite Managed Infrastructure Services (NaviCloud)

  • San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
  • Avoiding too many management changes will help create good connection with individuals for sustained harmony
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Kinsta

No score
No answers yet
No answers on this topic

Navisite Managed Infrastructure Services (NaviCloud)

Navisite Managed Infrastructure Services (NaviCloud) 8.0
Based on 1 answer
Price and facility equipment, location of the hosting facility factor into the decision to renew
Anonymous | TrustRadius Reviewer

Support Rating

Kinsta

Kinsta 10.0
Based on 2 answers
They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.
Matthew Lundh | TrustRadius Reviewer

Navisite Managed Infrastructure Services (NaviCloud)

No score
No answers yet
No answers on this topic

Alternatives Considered

Kinsta

From a pricing standpoint, Kinsta is a deal that we haven't found can be beat. They are always innovating and adding features to their service, they aren't as inflexible and rigid as many hosted services are. Kinsta often reaches out for feedback, feature requests and including customers in betas to try our their newest features. They truly want to be partners with their customers.
Matthew Lundh | TrustRadius Reviewer

Navisite Managed Infrastructure Services (NaviCloud)

No answers on this topic

Return on Investment

Kinsta

  • Reduced operating cost surrounding hosting
  • Reduced the number of staff needed to support clients
Aaron StPierre | TrustRadius Reviewer

Navisite Managed Infrastructure Services (NaviCloud)

  • Better customer service
  • Faster turnaround time for deployment of new cage/cabinets resulting into meeting customer needs
  • Improved reliability and uptime with timely remote hand request
Anonymous | TrustRadius Reviewer

Screenshots

Navisite Managed Infrastructure Services (NaviCloud)

Pricing Details

Kinsta

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Navisite Managed Infrastructure Services (NaviCloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison