Kinsta is the best WordPress hosting solution out there!
Matthew Lundh | TrustRadius Reviewer
October 01, 2018

Kinsta is the best WordPress hosting solution out there!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Kinsta

We use Kinsta to host our clients websites as well as our own corporate website. It has been a game changer for us to be able to provide hosting without having to manage an entire load-balanced server infrastructure and all of the headaches that go along with that. Their customer support is amazing and allows us to not have to fret about having smart assistance when we need it and they are proactive about finding and fixing problems.
  • Excellent customer support! They are knowledgable, fast to respond, and often go above and beyond.
  • Simple pricing with generous benefits at each price point.
  • Very reliable service. They are quick to fix downtime issues.
  • Inability to host non-WordPress sites.
  • No emergency telephone support.
  • Reduced the amount of time spent managing our hosting infrastructure by over 80%.
  • Cut our monthly costs for hosting with Rackspace by 25%.
  • Given us peace of mind that our client websites are going to be live, secure, and available to their customers.
From a pricing standpoint, Kinsta is a deal that we haven't found can be beat. They are always innovating and adding features to their service, they aren't as inflexible and rigid as many hosted services are. Kinsta often reaches out for feedback, feature requests and including customers in betas to try our their newest features. They truly want to be partners with their customers.
Kinsta is perfect for organizations that host more than one WordPress website. The more sites that one organization hosts, the better the deal. They are very developer-friendly and offer a great SLA. It's probably not the best deal if you're only hosting one WordPress site or just really need a cheap no-frills hosting plan.

Kinsta Support

They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None