Likelihood to Recommend
Kinsta is perfect for organizations that host more than one WordPress website. The more sites that one organization hosts, the better the deal. They are very developer-friendly and offer a great SLA. It's probably not the best deal if you're only hosting one WordPress site or just really need a cheap no-frills hosting plan.
- Developer friendly; WP-CLI; SSH access
- Amazing support - I never have to wait more than a minute or two to get a response!
- Kinsta is also willing to troubleshoot issues that are not their own. They don't just say "It's not our problem" without helping to debug the issue.
Based on 1 answer
They are quick to respond, very knowledgeable and I don't have to be escalated to get my problems resolved quickly. They have an efficient chat system that allows for support requests to be handled quickly and easily picked up by another specialist if the need arises. They are always there when I need them.
From a pricing standpoint, Kinsta is a deal that we haven't found can be beat. They are always innovating and adding features to their service, they aren't as inflexible and rigid as many hosted services are. Kinsta often reaches out for feedback, feature requests and including customers in betas to try our their newest features. They truly want to be partners with their customers.
Return on Investment
- Reduced operating cost surrounding hosting
- Reduced the number of staff needed to support clients
Premium Consulting/Integration Services
Entry-level set up fee?