Kintone vs. webMethods Business Process Management Suite (BPMS)

Kintone is great if you want a software that will help you in managing your data, and keep track of which tasks are assigned to whom. It also helps to streamline communication and information in one central place. However, it is not for you if you are looking for something complex that has to manage a lot of data.

Incentivized

Where webMethods Business Process Management Suite (BPMS) is well suited is for any use case where there is a business process that can executed over a long period of time (days rather than seconds) and that traverses multiple business applications and/or multiple lines of business and requires manual input from end users to approve or action specific steps. It is not well-suited for any business processes that can be distilled into a traditional integration solution between business applications that does not involve manual end user input, these types of uses cases will execute more efficiently on a traditional integration broker or enterprise service bus style solution.

Incentivized

• Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
• Ease of use. The interface is intuitive.
• Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.

Incentivized

• Great process design user interface and usability
• Excellent tools for monitoring processes at runtime
• Business rules can be managed and updated by non-technical resources

Incentivized

• I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
• It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
• If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
• I think there is more potential to make more customized data graphs.

Incentivized

• Pricing is opaque and higher than we'd like
• Some of the user interfaces are outdated and looking their age
• Require buy in from business to achieve return on investment

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I still think that there's a room for Kintone's future, and high expectations for them in additional features and innovative tools and supports. Truly hope that they will support email features, and standardized supports for various plug-ins with the 3rd party software and apps. In the meantime, we will have to consider our ways of doing our work in all aspects

Incentivized

Kintone is agile app and most of the time we can easily come up with new apps. However, there should be more feature-based drag and drop and or a visual-based usability, as we all want to minimize the number of clicks and dropdown menu selections as much as possible. Thanks.

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Never had an issue with this.

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No issues.

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I have had very specific questions about different aspects of the software, and I have always been able to get a hold of someone who could help. If my sales rep didn’t know the answer, he would get me in touch with someone who did know the answer. The whole team is very ready to help. It definitely feels like they view my success as their success, which is so important with this type of software.

Incentivized

Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.

Incentivized

Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.

Incentivized

We found webMethods Business Process Management Suite (BPMS) to be the most feature complete product in the BPM market when we evaluated it against other products available in the market. It provides the most features, the easiest to use process design and simulation tools, and the most efficient runtime process and rules engine. Just be aware that its pricing reflects this position in the market, but you get what you pay for.

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Should be multiple pricing packages.

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I could see this work for all departments if implemented correctly.

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Needed improvement at the time.

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• It has helped us reduce the amount of people we need to track our inventory. We’ve saved time and money using less people.
• We are able to see our data much better now and have a spot that we can all look at the database on the go.

• Initial adoption of BPMS was slow and required buy in from the business, which was only achieved through upper management buy in applying KPIs down the line
• Once a critical mass of business processes being automated with BPMS is reached, any processes that remain manual will stand out like a sore thumb and the business will be invested to automate those remaining processes too, so adoption of BPMS is like a slow snowball effect
• Not requiring technical resources such as developer to design and build out processes is a pipe dream and impossible to realise. You will always need experts in the automation tools you apply in your organisation, and webMethods BPMS is no exception

Incentivized