Kintone Allows for Flexibility with a Lot of Custom Options.
February 27, 2022
Kintone Allows for Flexibility with a Lot of Custom Options.

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Kintone
The main use is to manage sales leads and serve as a customer, product, and document database. It is also a versatile tool for communication. In the past, a lot of information is stored separately and in different places which make it hard for employees (especially new hires) to find everything. This organizes everything in one place and acts as a historical database for everything.
Pros
- You can customize different fields to fit your specific needs. Most CRM's have set fields with not many options to change the layout, input fields, etc. However, Kintone gives a lot of flexibility.
- It allows you to create different spaces for separate divisions or even personal spaces for your own apps/things.
- Useful chat/communication features.
Cons
- I feel that Kintone is not well enough known yet. This means that other apps/APIs are not necessarily easy to connect with Kintone. Yes, you can use Zapier though for interfacing with other apps.
- It would be great if it could give more customized options to change the look and format of certain things. You can make price quote apps, for example, but have to rely on 3rd party apps or programming skills to customize the look and fields.
- If you make a table as an input field, it cannot connect to other internal Kintone apps for lookups and such.
- I think there is more potential to make more customized data graphs.
- Company records can all be in one place that is easily organized. Reduces the risk of losing data/info. from employees leaving and such. Cloud-based with a phone app so can access anywhere for salespeople traveling.
- Great export feature to easily generate data for sales reports.
- Keep updating the Kintone platform please so that we can customize more features such as the look and layouts.
- Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
Microsoft Dynamics frequently updates to change layout, functionality, etc. Things then get hard to relearn where everything is and what functions have been added, lost, or replaced. It also didn't add much flexibility to customize.
Do you think Kintone delivers good value for the price?
Yes
Are you happy with Kintone's feature set?
Yes
Did Kintone live up to sales and marketing promises?
Yes
Did implementation of Kintone go as expected?
Yes
Would you buy Kintone again?
Yes
Comments
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