Kissflow vs. SmartStream Transaction Lifecycle Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kissflow
Score 6.7 out of 10
Small Businesses (1-50 employees)
KiSSFLOW is a cloud-based business process management and workflow management software designed to enable users to create an unlimited number of automated business applications with a through a simple user interface.
$15
per month per user
SmartStream Transaction Lifecycle Management
Score 8.9 out of 10
N/A
UK company SmartStream offers a process automation option.N/A
Pricing
KissflowSmartStream Transaction Lifecycle Management
Editions & Modules
Small Business
$15
per month per user
No answers on this topic
Offerings
Pricing Offerings
KissflowSmartStream Transaction Lifecycle Management
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMinimum of 10 users
More Pricing Information
Community Pulse
KissflowSmartStream Transaction Lifecycle Management
Top Pros
Top Cons
Features
KissflowSmartStream Transaction Lifecycle Management
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Kissflow
7.6
18 Ratings
7% below category average
SmartStream Transaction Lifecycle Management
-
Ratings
Dashboards6.418 Ratings00 Ratings
Standard reports8.316 Ratings00 Ratings
Custom reports8.116 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Kissflow
8.4
18 Ratings
0% below category average
SmartStream Transaction Lifecycle Management
-
Ratings
Process designer8.016 Ratings00 Ratings
Process simulation10.05 Ratings00 Ratings
Business rules engine8.212 Ratings00 Ratings
SOA support8.211 Ratings00 Ratings
Process player8.110 Ratings00 Ratings
Support for modeling languages9.12 Ratings00 Ratings
Form builder8.014 Ratings00 Ratings
Model execution7.813 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Kissflow
7.1
7 Ratings
14% below category average
SmartStream Transaction Lifecycle Management
-
Ratings
Social collaboration tools7.17 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Kissflow
8.5
15 Ratings
5% above category average
SmartStream Transaction Lifecycle Management
-
Ratings
Content management8.515 Ratings00 Ratings
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KissflowSmartStream Transaction Lifecycle Management
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All AlternativesView all alternativesView all alternatives
User Ratings
KissflowSmartStream Transaction Lifecycle Management
Likelihood to Recommend
7.3
(19 ratings)
8.0
(1 ratings)
Support Rating
9.7
(2 ratings)
-
(0 ratings)
User Testimonials
KissflowSmartStream Transaction Lifecycle Management
Likelihood to Recommend
Kissflow, Inc (OrangeScape)
Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
Read full review
SmartStream Technologies
TLM will be well suited for an organization's recon requirements. If the organization is able to afford the software, it will be worth investing the amount. The support for heterogeneous file formats is one of the key features. It can accept swift and flat files. The config screens for ingesting the data are very user-friendly. Overall the time taken for setting up a new recon is very less. TLM can be improved if they bring in some AI/ML algorithms for improved match rates.
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Pros
Kissflow, Inc (OrangeScape)
  • Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well.
  • Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system.
  • The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task.
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SmartStream Technologies
  • Matching Rules are easy to implement
  • Dashboards are user friendly and customizable
  • Supports multiple file formats for easy data ingestion
Read full review
Cons
Kissflow, Inc (OrangeScape)
  • The reporting could use some improvement. The actual reports are OK, it is access to the reports that is the problem. This is related to the permission schema. It really just has user, admin, and nothing in-between. There really needs to be something like report admin or something. Excel exports for data are needed as well.
  • The user workflow selection UI is not the best. There is a big red + sign in the lower right of the browser window that is not labeled. That is not clear. Also the selection list is just a pop-up window, it really should be a full page.
  • The mobile app does not have all the features that the browser version has, especially admin tools.
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SmartStream Technologies
  • Data Archival
  • AI and Machine Learning for better match rate
  • Better reporting capabilities
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Support Rating
Kissflow, Inc (OrangeScape)
I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
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SmartStream Technologies
No answers on this topic
Alternatives Considered
Kissflow, Inc (OrangeScape)
KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
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SmartStream Technologies
Excel was used as a traditional recon tool using macros for matching. There is no room to scale up the recons using excel. The recons are cumbersome and take a lot of time to complete. There are more chances of manual errors. No UI to create a good user experience. Overall all negatives compared to TLM
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Return on Investment
Kissflow, Inc (OrangeScape)
  • Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
  • Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
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SmartStream Technologies
  • Recons completed within SLA's
  • Improved match rates
  • User friendly dashboards
Read full review
ScreenShots

Kissflow Screenshots

Screenshot of Overall Efficiency MonitoringScreenshot of Workflow TrackingScreenshot of Process MetricsScreenshot of Drag and Drop Form BuilderScreenshot of Parallel Branches WorkflowScreenshot of Change Filed Permissions