Kiteworks vs. RMail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kiteworks
Score 9.5 out of 10
N/A
Kiteworks empowers organizations to manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance. With on-premise, private cloud, hybrid and FedRAMP deployment…
$15
per year
RMail
Score 10.0 out of 10
N/A
RMail is RPost’s software-as-a-service solution that enables business users to track and prove email delivery and encrypt sensitive emails. Available as a MS Outlook add-in and for other popular software platforms, RMail works with any email address without any customization required. RMail provides users with a Registered Receipt email record proving delivery status, time of delivery, and exact content.
$7
per month
Pricing
KiteworksRMail
Editions & Modules
Business
$15
per user/month
Enterprise
Custom Pricing
RMail Personal
$7.00
per user, per month
RMail Standard
$15.00
per user, per month
Shared Volume
Varies by Plan
for 5 or more users
Offerings
Pricing Offerings
KiteworksRMail
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
KiteworksRMail
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
Paubox Email Suite
Paubox Email Suite
Score 10.0 out of 10
Medium-sized Companies
M‑Files
M‑Files
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
M‑Files
M‑Files
Score 9.2 out of 10
DataMotion
DataMotion
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KiteworksRMail
Likelihood to Recommend
9.5
(2 ratings)
10.0
(7 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(2 ratings)
Usability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
6.4
(2 ratings)
User Testimonials
KiteworksRMail
Likelihood to Recommend
Kiteworks
Kiteworks is very good for securely sharing files external to your company and doing so without your customers knowing who each other are. The interface is simple and relatively intuitive. We have had some issues in getting timely support from Accellion this past year, but they seem to be doing better lately.
Read full review
RPost
RMail is great for sending emails with information that is sensitive but that the recipient is not going to put a lot of work into retrieving. I do psychological evaluations for criminal courts and I use it to send reports to courts and attorneys. I need to use something compatible with HIPAA privacy rules, which courts and attorneys are typically not as concerned about. If they had to use a password or go to an outside web address to retrieve the email, they wouldn't do it. It's also common for an attorney to say they didn't get an email, but I always know if they did or not, and I have clear documentation of it, which is important in legal cases.
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Pros
Kiteworks
  • Microsoft Office Plugins
  • Desktop Synchronization
  • Mobile Ability
  • Group chat
  • File Filtering
Read full review
RPost
  • Read receipts tell you the time a message was actually opened
  • The electronic signature feature is nice, and usually not included with these types of services
  • Many times, a recipient doesn't need a password to open their email. RMail leverages TLS technology in most cases
  • Recipients do have the option of creating an account, but generally they don't need to
  • Outlook integration is very easy to set up
  • Gmail integration within Chrome is pretty amazing
Read full review
Cons
Kiteworks
  • Encrypting our files appears to be less than 100% complete
  • Software updates cannot be scheduled to take place automatically like their old product
  • Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.
Read full review
RPost
  • Program plug-in crashes on occasion.
  • Issues can arise if your computer's clock is not synced to RMail's time servers.
  • Setup was initially tedious (but has gotten much better since 2019).
Read full review
Likelihood to Renew
Kiteworks
No answers on this topic
RPost
I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).
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Usability
Kiteworks
No answers on this topic
RPost
It is as simple as downloading a plug-in or installing a chrome extension, then you click a button to use it. The interface is straightforward.
Read full review
Performance
Kiteworks
No answers on this topic
RPost
Works well routinely without problems.
Read full review
Support Rating
Kiteworks
No answers on this topic
RPost
Support is easy to access via email or phone. They also reach out to you periodically with new features, but they aren't intrusive about it. I usually appreciate it when I get an email from RMail, which is not very often.
Read full review
Implementation Rating
Kiteworks
No answers on this topic
RPost
Works great.
Read full review
Alternatives Considered
Kiteworks
The main reason for selecting Kiteworks is that when sharing files with multiple customers, each customer has no idea who the other customers are. To do that in Teams would require users to create a private team for each customer, which would be very [time-consuming].
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RPost
RMail is really useful when wanting to send important encrypted information, and have control of what happens on the other end. It also comes with a complete set of features that help in any other way you can imagine. I've been through other products, and nothing compares to it.
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Return on Investment
Kiteworks
  • Before then kitework we used 3 different products. It was expensive and difficult manage.
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RPost
  • There's not much ROI, because we don't get it much cheaper than the list price.
  • However, being able to offer this service strengthens our service offerings.
Read full review
ScreenShots

Kiteworks Screenshots

Screenshot of The CISO Dashboard: See All Sensitive Content Entering or Leaving the EnterpriseScreenshot of Send Secure Email with Ease from MS Outlook, Web or MobileScreenshot of Share Documents Securely from Word, Excel, PowerPoint and Outlook

RMail Screenshots

Screenshot of EMail encryptionScreenshot of Encrypted EmailScreenshot of Large File SharingScreenshot of Receipt AuthenticationScreenshot of Registered ReceiptScreenshot of SideNote