Kiteworks vs. Trend Micro Worry-Free Services Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kiteworks
Score 9.1 out of 10
N/A
Kiteworks empowers organizations to manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance. With on-premise, private cloud, hybrid and FedRAMP deployment…
$15
per year
Trend Micro Worry-Free Services Suite
Score 8.5 out of 10
N/A
Trend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.N/A
Pricing
KiteworksTrend Micro Worry-Free Services Suite
Editions & Modules
Business
$15
per user/month
Enterprise
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
KiteworksTrend Micro Worry-Free Services Suite
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
KiteworksTrend Micro Worry-Free Services Suite
Top Pros
Top Cons
Best Alternatives
KiteworksTrend Micro Worry-Free Services Suite
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.4 out of 10
Medium-sized Companies
PanTerra Streams
PanTerra Streams
Score 9.4 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.4 out of 10
Enterprises
M‑Files
M‑Files
Score 9.2 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KiteworksTrend Micro Worry-Free Services Suite
Likelihood to Recommend
9.1
(2 ratings)
9.6
(6 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
9.4
(4 ratings)
User Testimonials
KiteworksTrend Micro Worry-Free Services Suite
Likelihood to Recommend
Kiteworks
Kiteworks is very good for securely sharing files external to your company and doing so without your customers knowing who each other are. The interface is simple and relatively intuitive. We have had some issues in getting timely support from Accellion this past year, but they seem to be doing better lately.
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Trend Micro
Trend Micro is well suited solution for SMBs, for companies with less than 100 endpoints or devices to protect. Where there is no internal infrastructure to host endpoint protection platforms and there are not internal IT teams or security focused personnel. Not suitable for businesses with more than 200 devices as you can lose effectiveness on the protection intended to be provided.
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Pros
Kiteworks
  • Microsoft Office Plugins
  • Desktop Synchronization
  • Mobile Ability
  • Group chat
  • File Filtering
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Trend Micro
  • Very granular control settings like URL filter/block and separate policies for servers vs workstations.
  • Password restrictions on exiting and uninstalling the software on the end points.
  • You can force updates and scans at any time from admin console.
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Cons
Kiteworks
  • Encrypting our files appears to be less than 100% complete
  • Software updates cannot be scheduled to take place automatically like their old product
  • Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.
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Trend Micro
  • Apple Mac client is troublesome.
  • Policies are clunky and difficult to understand.
  • Security Agent dashboard lacks tools needed to remediate problems.
  • Technical support was less than satisfactory.
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Usability
Kiteworks
No answers on this topic
Trend Micro
Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
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Support Rating
Kiteworks
No answers on this topic
Trend Micro
The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
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Alternatives Considered
Kiteworks
The main reason for selecting Kiteworks is that when sharing files with multiple customers, each customer has no idea who the other customers are. To do that in Teams would require users to create a private team for each customer, which would be very [time-consuming].
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Trend Micro
Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
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Return on Investment
Kiteworks
  • Before then kitework we used 3 different products. It was expensive and difficult manage.
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Trend Micro
  • It has stopped several malicious items from getting into our system.
  • It's also saved money over our previous Anti-Virus solution (Kaspersky)
  • Ease of Setup/Use
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ScreenShots

Kiteworks Screenshots

Screenshot of The CISO Dashboard: See All Sensitive Content Entering or Leaving the EnterpriseScreenshot of Send Secure Email with Ease from MS Outlook, Web or MobileScreenshot of Share Documents Securely from Word, Excel, PowerPoint and Outlook