Kiteworks vs. WeTransfer

Kiteworks is very good for securely sharing files external to your company and doing so without your customers knowing who each other are. The interface is simple and relatively intuitive. We have had some issues in getting timely support from Accellion this past year, but they seem to be doing better lately.

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It is the most appropriate tool to quickly share documents with someone you don't want to give access to your company's own online library, yet you have to share files. It's great that there's no need to create a user, nor for uploading or downloading files. Just have in mind that the documents on the link have an expiration day!

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• Microsoft Office Plugins
• Desktop Synchronization
• Mobile Ability
• Group chat
• File Filtering

• You don't have to sign up for an account, you can just use it when visiting the website.
• It is really simple and straightforward to use.
• It has never failed me.
• It tells you when your files have been successfully sent and when the other person downloaded it.

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• Encrypting our files appears to be less than 100% complete
• Software updates cannot be scheduled to take place automatically like their old product
• Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.

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• With the free version, you are limited to 2GB of file transferring. Likely if you are sending lots of files, you'll be upgrading to Plus instead.
• Download links expire after a certain amount of time. It's important to download each link immediately and not forget where you left the downloaded files.

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WeTransfer is one of the most usable software. Incredibly smart and simple interface that I’m not sure has a comparable example that is as easy to use. The immediate ability to do what WeTransfer provides a solution for is a genius-level move from the creators. Well done, WeTransfer, well done.

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WeTransfer is extremely reliable 99% of the time. There has been twice in 4 years that their service was unavailable due to server outage for several hours.

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I've only reached out to WeTransfer support once, but they were prompt, courteous, and answered my question. I assume that future interactions would be the same, I'm looking forward to being a long term customer.

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The main reason for selecting Kiteworks is that when sharing files with multiple customers, each customer has no idea who the other customers are. To do that in Teams would require users to create a private team for each customer, which would be very [time-consuming].

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While Dropbox does offer features that WeTransfer does not in terms of collaboration & organization, WeTransfer is the better option for simple file transfers. In my experience, WeTransfer is much faster for uploads & downloads. The premium version of WeTransfer also offers a lot of customization options that Dropbox does not.

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• Before then kitework we used 3 different products. It was expensive and difficult manage.

• When we've had our BETA testing programs for our products, we always used WeTransfer to send our BETA version of our products. Doing this using WeTransfer was free and we also didn't have to worry about unauthorized people later down the road downloading these versions as WeTransfer deletes the files after a small number of days.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info