Kixie vs. MightyCall

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kixie
Score 7.1 out of 10
N/A
Kixie is a telephony and VoIP software solution from Kixie.
$29
per user
MightyCall
Score 9.0 out of 10
Small Businesses (1-50 employees)
MightyCall's Call Center solution offers a suite of call center management features managed and configured through a simplified interface. Some of these features include: Real-time feedback tools for on-the-spot coaching and quality monitoring. Supervisor Workspace for streamlined management of call center operations. Detailed Agent Reports to facilitate performance analysis and improvement. Call Handling Features…
$15
per month per user
Pricing
KixieMightyCall
Editions & Modules
Integrated
$29
per user
Enterprise
$55
per user
Core
$15
per month per user
Pro
$20
per month per user
Offerings
Pricing Offerings
KixieMightyCall
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsAuto-attendant, Web-phone, Facebook and Twitter integration are available in all plans
More Pricing Information
Best Alternatives
KixieMightyCall
Small Businesses
Mixmax
Mixmax
Score 8.8 out of 10
CloudTalk
CloudTalk
Score 9.4 out of 10
Medium-sized Companies
Mixmax
Mixmax
Score 8.8 out of 10
CloudTalk
CloudTalk
Score 9.4 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 8.7 out of 10
Webex Contact Center
Webex Contact Center
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KixieMightyCall
Likelihood to Recommend
6.0
(2 ratings)
9.0
(2 ratings)
User Testimonials
KixieMightyCall
Likelihood to Recommend
Kixie
Suited if you want to hear old calls. Not suited for teaching new SDR's how to talk or what a good call is and why. Kixie doesn't transcribe either.
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MightyCall
I like there is a special notifier that signalizes me about customers’ answers. I’m able to multitask using the platform, to call, and to see-through other tabs to gain important information for customers. They are some failures in App operation which are needed to be corrected. And sometimes my phone number falls into spam.
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Pros
Kixie
  • Kixie integrates seamlessly with our CRM (Zoho), meaning it updates call notes directly on the customer's CRM profile.
  • The one-click dialing feature directly through our CRM is a great feature. It's so simple; just search for a name, one-click, and you are on the phone.
  • The local presence feature is a nice touch for cold calls. It provides a local area code when cold calling to increase the likelihood of an answer to the call.
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MightyCall
No answers on this topic
Cons
Kixie
  • "Power Dialer" doesn't work all the time.
  • Only records; doesn't give any type of analysis.
  • Getting your account set up correctly can be confusing.
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MightyCall
No answers on this topic
Alternatives Considered
Kixie
Kixie integrated much better with our CRM (Zoho) than CrazyCall. In addition, Kixie had increased reporting features that CrazyCall did not offer--CrazyCall's reporting was limited and not detailed enough for our purposes. Lastly, at the time, CrazyCall did not have the inbound call services that Kixie offered. In fact, CrazyCall did not have any inbound services when we were using the software.
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MightyCall
The first contact center solution they tried to implement was based on the Asterisk system.This lasted for the first two or three months, the implementation was actually done “on the knee”. Through the same channel that we use now, the percentage of missed calls was about 35%, and this is one of the parameters that we had to improve - But the main thing that we had to do was to increase the efficiency of order processing, which was too low at first" .Solution selectionIn the process of choosing a solution for the contact center, I considered Cisco and Nortel hardware and software solutions, as well as MightyCall Enterprise software solutions.“The MightyCall Enterprise solution is designed to create pre-configured contact center packages for different applications and industries. Other important advantages of this solution for us were the flexibility to customize according to our customer requirements and the price/functionality ratio. Thus, we chose MightyCall Enterprise for our purposes.
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Return on Investment
Kixie
  • Negative- the "Power Dialer" doesn't load
  • Negative- missed calls because not loading correctly
  • Positive- can call anyone with a click of a button
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MightyCall
No answers on this topic
ScreenShots

Kixie Screenshots

Screenshot of Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting for Hubspot, Salesforce and leading CRMs. Kixie connects agents to prospects naturally and automatically, reveals valuable insights about conversations and provides truly dependable service. Empower teams with local presence area codes, instant lead-caller, inbound call queues, text templates & voicemail drop. With Kixie, sales teams have the power to achieve their most ambitious goals. It's better sales, made simple.Screenshot of We’ve revolutionized how salespeople engage with prospects, making it automatic and natural. Kixie’s core benefit for agents lies in its ability to touch leads when they are engaged. In the past, agents simply dialed through a list of numbers, hoping to get someone on the phone. Those 👏 days 👏 are 👏 gone 👏. There are more ways to communicate than ever. People are busier than ever. Kixie helps break through the noise and close deals.Screenshot of With Kixie, sales managers coach stronger teams that close more opportunities. It's a powerful ally for sales managers. The training challenge for sales leaders lies in applying past learning to new deals to ensure as many opportunities as possible are closed. Kixie helps make sure agents are communicating the right message at the right time.Screenshot of At its core, Kixie is a world-class phone & text service designed to help sales teams, anywhere, prosper. Ever heard a sales agent say something like: “If I can just get a lead on the phone, I close the deal nearly every time!” 🤔 The modern sales organization needs more than a dumb dialer. They need an intelligent platform that proactively helps agents connect with leads. A great platform also plays nicely with other systems. With Kixie agents are always one step ahead — and it can be installed in just three minutes.

MightyCall Screenshots

Screenshot of Cloud-based call center solution for small & mid-sized businessesScreenshot of Set UpScreenshot of CommunicationScreenshot of Collaboration & Call RoutingScreenshot of Supervisor Dashboard