KORONA POS vs. Toast Point of Sale

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KORONA POS
Score 9.1 out of 10
Small Businesses (1-50 employees)
KORONA POS is a cloud-based point of sale system for retail stores, ticketing operations, QSRs, wineries, and more. The software is built for specific industry niches, allowing it to adjust to specific workflows. Owners and managers can access data from any location, adding flexibility to all business operations. All data and customer information is stored in remote servers to maintain complete security. KORONA POS comes with…
$59
per month
Toast Point of Sale
Score 7.8 out of 10
N/A
Toast Point of Sale is a cloud-based restaurant point of sale solution provided as the foundation for Toast's all in one restaurant management solution which supports payment processing, as well as customer care, gift cards and loyalty, as well as back of house and back office (HR, payroll, schedule and shift management, etc.).
$69
per month
Pricing
KORONA POSToast Point of Sale
Editions & Modules
KORONA POS Core
$59
per month
KORONA POS Retail
$69
per month
Starter
$69
per month
Essentials
$99
per month
Growth
$199
per month
Offerings
Pricing Offerings
KORONA POSToast Point of Sale
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans start at $59/month with optional additional modules for ticketing, franchises, and food & beverage.
More Pricing Information
Community Pulse
KORONA POSToast Point of Sale
Best Alternatives
KORONA POSToast Point of Sale
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.0 out of 10
Shopify
Shopify
Score 8.8 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
KORONA POSToast Point of Sale
Likelihood to Recommend
9.1
(2 ratings)
6.6
(16 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Usability
9.1
(2 ratings)
6.0
(2 ratings)
Support Rating
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
KORONA POSToast Point of Sale
Likelihood to Recommend
KORONA POS by COMBASE
The software has reliable stock management system that enables my team to add new stocks and search for any product easily. It has solid loyalty management system that adds new customers and selectively rewards loyal clients. It has employee governance dashboard that enables our enterprise to allocate shifts and monitor attendance.
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Toast
For restaurants it's great, and that's the only scenario I'm really use to seeing it. However I do have to say that during Christmas time, our city has a craft bizarre where local artists are featured and sell their wares, and this Bizarre was using Toast POS. Therefore, I think it can really span across all avenues. It's great because of how it categorizes menus, and how you can run reports like a p-mix to see your top sellers, and bottom sellers, etc. The more I think of it, now, really any business that sells something and needs to track those sales, could use this POS. A tire store? Sure. A hat shop? Absolutely. The great thing about Toast is that it is just SO customizable! You can even make the buttons different colors, that's how customizable it is. Lastly, the ability to sell online has been a game-changer. I wish there was a little bit better formatting for online ordering, but really, you can add pictures, descriptions, modifiers, use discount codes, and accept gift cards all online. We didn't have to build out an online store, we just had to build out our menu buttons and we were all set.
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Pros
KORONA POS by COMBASE
  • Enhancing smooth inventory operations.
  • Provision of latest sales and stock data analytics.
  • Generation of comprehensive sales reports.
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Toast
  • The ability for guest to select a receipt type.
  • Allowing to enter in different types of orders (current in-store orders, future orders, house account orders, and more).
  • The convenience of touch screen use and strong calibration.
  • Ability to swivel tablet from employee to guest.
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Cons
KORONA POS by COMBASE
  • I have experienced smooth service delivery
  • The learning curve was complex for the first few days but I have been familiarizing with each feature with solid support from the support staff.
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Toast
  • Though sales details are available in real time, the analytics take 2-3 days to post. So if you are looking for specific modifications you'll have to wait.
  • Though you can edit the menus directly from the devices and move them around like you do on a smartphone, it doesn't give you a sorting option. If you're OCD like me, you have to alphabetize my hand.
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Likelihood to Renew
KORONA POS by COMBASE
No answers on this topic
Toast
There are many features I wish Toast had that it currently does not, but we are likely to renew this year because given Toast's recent increase in funding and expanding of their staff, we are hopeful some of these issues will finally be resolved in 2019. Plus, though I've never done it, I'd imagine that switching to another POS system would take a ton of time, money, and resources---things most businesses don't have a lot of. So we'll sit tight with Toast for now and see what they come up with this year in terms of fixing our biggest pain-points.
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Usability
KORONA POS by COMBASE
KORONA POS has streamlined retail operations across all the enterprise stores. It has solid payment processing system that has managed revenue for the last one year without any challenge. It generates real-time insights that enables my team to observe customer behavior and come up with strategies that aligns with their shopping preferences.
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Toast
Toast POS is a great basic POS tool, having some features I didn't think would be possible at this price point, such as:
  • processing CC payments in "offline mode" in case there is an internet outage
  • kitchen display screens
  • collecting payment from customers using a handheld right at their table
  • pre-approving card payments to assure the customer has enough money to pay for their order, etc
That being said, I still feel that Toast misses the mark on some things that I truly would consider 'common-sense' features, such as:
  • providing hardware that connects the Register Screen (Elo) to the Cash drawer so it doesn't fall off the table when flipped over for customer signature
  • accepting physical and e-gift cards as payment on their own online ordering platform (ToastOO)
  • a Rewards Program that allows for online enrollment, rather than holding up quick-serve lines to sign up
  • a Promo code feature that allows you to add basic restrictions such as Limit 1 per customer, or date/time limitations
  • increasing in-store operations efficiency by creating more straight-forward ways to manage restaurant/ToastOO hours, and Delivery/Takeout quote estimates
Facing these issues after 3+ years has been a frustration. We hope Toast has some solutions in mind that they will be implementing in 2019.
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Support Rating
KORONA POS by COMBASE
No answers on this topic
Toast
It has been over a month with no resolution and just being passed form rep to rep
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Alternatives Considered
KORONA POS by COMBASE
No answers on this topic
Toast
Toast is so much easier to use than Breadcrumb. The display is so much easier to navigate. The card readers are more quality with Toast. Chownow was hard because it had its own printer, different than our kitchen printer, for to go orders, but now with Toast's all in one ordering we get the to go orders sent to the kitchen with the same ease as if they were getting fired from the main floor.
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Return on Investment
KORONA POS by COMBASE
  • Increased sales and balanced retail operations has enhanced positive ROI.
  • We have recorded efficient growth from increased flow of customers based on service delivery transformation.
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Toast
  • I wish there are a way to permanently delete items from the database instead of just archiving
  • I wish there was a way to remove old locations that are no longer in use for my company completely from view.
  • The system overall is easy to navigate and make changes to.
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ScreenShots

KORONA POS Screenshots

Screenshot of the layout and design for cashiersScreenshot of KORONA sales reportingScreenshot of Product stock receiptScreenshot of ABC retail analysis for entire product catalog