Toast Point of Sale

Toast Point of Sale

Toast Point of Sale

36 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Toast Point of Sale	Score 7.2 out of 10	N/A	Toast Point of Sale is a cloud-based restaurant point of sale solution provided as the foundation for Toast's all in one restaurant management solution which supports payment processing, as well as customer care, gift cards and loyalty, as well as back of house and back office (HR, payroll, schedule and shift management, etc.).	$69 per month

Pricing

Toast Point of Sale

Editions & Modules

Starter: $69
per month
Essentials: $99
per month
Growth: $199
per month

Offerings

Pricing Offerings
Toast Point of Sale
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Toast Point of Sale
Considered Both Products	Toast Point of Sale Verified User Employee Chose Toast Point of Sale Toast has been a lot better than Aloha. The system itself is more up-to-date. Aloha was more dated. The only thing I liked more about Aloha is the Loyalty program. Aloha Loyalty worked better by keeping track of when one account had comped a product and not allowing … Helpful? Verified User Manager Chose Toast Point of Sale Toast POS vs. Aloha. Aloha data metrics were not as complete and comprehensive as Toast. Toast Software and hardware are more unreliable and not as durable as the Aloha POS system. Incentivized Helpful? Verified User Manager Chose Toast Point of Sale Toast is less elementary than Aloha and Focus which are very simple and old school. Toast is pretty on par with Square POS as far as function, however, Square is more aesthetically pleasing than Toast is. Helpful? Tanya Li Assistant Director of Operations Chose Toast Point of Sale [Toast is] much better. Incentivized Helpful? LW Lisa Weatherston Director of Catering Chose Toast Point of Sale Toast [Point of Sale] is an overall easier POS operating system to use from hourly employees to management to ownership. Incentivized Helpful? Jonathan Schroeter Director Of Operations Chose Toast Point of Sale Overall, Toast Point of Sale was the best system that fit all of our needs and wants in a POS system. For the past five years that we have used them, they have been constantly improving and truly have the best intentions for their customers. Every month they perform updates and … Incentivized Helpful? EH Elizabeth Hyman Director of Operations Chose Toast Point of Sale The user interface is where it's at with Toast POS. And the fact that it's cloud-based is another selling point. We don't have to have a PC to "host" NCR Aloha, and we don't have to worry about the PC crashing or rebooting and kicking everyone off during the dinner rush. I … Incentivized Helpful? Jayelynn Willman General Manager Chose Toast Point of Sale Toast simply had more useful options for a similar investment. It's made the process, as a manager, so much simpler and more productive. Ease of use More options for a similar cost Incentivized Helpful? Erin Thorp Finance Manager Chose Toast Point of Sale In my POS research I demo'ed with Revel, ToastPOS, In-Store POS, and Lavu. The main reason we chose Toast was because of the relative affordability, the ease of the interface, and expected ease in training employees how to use it. Incentivized Helpful? Jennifer Dryer Assistant General Manager Chose Toast Point of Sale Toast is far more convenient than any other POS system I have used in the past. It is more convenient for both the customer and the employee, with simple selections, a well-organized screen, excellent calibration, and the ability to add tips from the guest end without a signed … Incentivized Helpful? Jonathan Arbitman Sr. Technology Services Manager Chose Toast Point of Sale When we originally chose Toast, it came down to 2 companies, Toast and TouchPoint. At the time, they had similar software features and company sizes. We ultimately chose Toast for 2 reasons. The first was Toast was a bit more developed and organized, and the second was the … Incentivized Helpful? Nathan Kung Applications Analyst Chose Toast Point of Sale Toast was just a far more robust system, it had way more of what we wanted with reporting, inventory, and customer loyalty programs. It was a more expensive solution so it is understandable why it is more robust. Incentivized Helpful? Verified User Administrator Chose Toast Point of Sale I've used Touch Bistro, but honestly I used it for 6 months and Toast had a significant difference in performance. I have used Square POS in the past, and it has been amazing to use in the administrative way as well as customer wise though I preferred working on Toast for … Incentivized Helpful? Marie Schlump Owner Chose Toast Point of Sale Toast is much more customizable to suit your restaurant setup & easier to make changes. Incentivized Helpful? William Johns Manager Chose Toast Point of Sale Toast is so much easier to use than Breadcrumb. The display is so much easier to navigate. The card readers are more quality with Toast. Chownow was hard because it had its own printer, different than our kitchen printer, for to go orders, but now with Toast's all in one … Incentivized Helpful?
Top Pros	Pro Gift cards Pro Ease of use Pro User friendly
Top Cons	Minus Customer support Minus 3rd party Minus Difficult to manage

Best Alternatives
	Toast Point of Sale
Small Businesses	Square POS Score 9.1 out of 10
Medium-sized Companies	Shopify Score 8.8 out of 10
Enterprises	No answers on this topic
All Alternatives	View all alternatives

User Ratings
	Toast Point of Sale
Likelihood to Recommend	7.0 (15 ratings)
Likelihood to Renew	8.0 (1 ratings)
Usability	6.0 (1 ratings)

User Testimonials
	Toast Point of Sale
Likelihood to Recommend	Toast For restaurants it's great, and that's the only scenario I'm really use to seeing it. However I do have to say that during Christmas time, our city has a craft bizarre where local artists are featured and sell their wares, and this Bizarre was using Toast POS. Therefore, I think it can really span across all avenues. It's great because of how it categorizes menus, and how you can run reports like a p-mix to see your top sellers, and bottom sellers, etc. The more I think of it, now, really any business that sells something and needs to track those sales, could use this POS. A tire store? Sure. A hat shop? Absolutely. The great thing about Toast is that it is just SO customizable! You can even make the buttons different colors, that's how customizable it is. Lastly, the ability to sell online has been a game-changer. I wish there was a little bit better formatting for online ordering, but really, you can add pictures, descriptions, modifiers, use discount codes, and accept gift cards all online. We didn't have to build out an online store, we just had to build out our menu buttons and we were all set. Incentivized EH Elizabeth Hyman Director of Operations Read full review
Pros	Toast The ability for guest to select a receipt type. Allowing to enter in different types of orders (current in-store orders, future orders, house account orders, and more). The convenience of touch screen use and strong calibration. Ability to swivel tablet from employee to guest. Incentivized Jennifer Dryer Assistant General Manager Read full review
Cons	Toast Though sales details are available in real time, the analytics take 2-3 days to post. So if you are looking for specific modifications you'll have to wait. Though you can edit the menus directly from the devices and move them around like you do on a smartphone, it doesn't give you a sorting option. If you're OCD like me, you have to alphabetize my hand. Incentivized Jayelynn Willman General Manager Read full review
Likelihood to Renew	Toast There are many features I wish Toast had that it currently does not, but we are likely to renew this year because given Toast's recent increase in funding and expanding of their staff, we are hopeful some of these issues will finally be resolved in 2019. Plus, though I've never done it, I'd imagine that switching to another POS system would take a ton of time, money, and resources---things most businesses don't have a lot of. So we'll sit tight with Toast for now and see what they come up with this year in terms of fixing our biggest pain-points. Incentivized Erin Thorp Finance Manager Read full review
Usability	Toast Toast POS is a great basic POS tool, having some features I didn't think would be possible at this price point, such as: processing CC payments in "offline mode" in case there is an internet outage kitchen display screens collecting payment from customers using a handheld right at their table pre-approving card payments to assure the customer has enough money to pay for their order, etc That being said, I still feel that Toast misses the mark on some things that I truly would consider 'common-sense' features, such as: providing hardware that connects the Register Screen (Elo) to the Cash drawer so it doesn't fall off the table when flipped over for customer signature accepting physical and e-gift cards as payment on their own online ordering platform (ToastOO) a Rewards Program that allows for online enrollment, rather than holding up quick-serve lines to sign up a Promo code feature that allows you to add basic restrictions such as Limit 1 per customer, or date/time limitations increasing in-store operations efficiency by creating more straight-forward ways to manage restaurant/ToastOO hours, and Delivery/Takeout quote estimates Facing these issues after 3+ years has been a frustration. We hope Toast has some solutions in mind that they will be implementing in 2019. Incentivized Erin Thorp Finance Manager Read full review
Alternatives Considered	Toast Toast is so much easier to use than Breadcrumb. The display is so much easier to navigate. The card readers are more quality with Toast. Chownow was hard because it had its own printer, different than our kitchen printer, for to go orders, but now with Toast's all in one ordering we get the to go orders sent to the kitchen with the same ease as if they were getting fired from the main floor. Incentivized William Johns Manager Read full review
Return on Investment	Toast I wish there are a way to permanently delete items from the database instead of just archiving I wish there was a way to remove old locations that are no longer in use for my company completely from view. The system overall is easy to navigate and make changes to. Verified User Anonymous Read full review
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