Kustomer vs. Netric CRM
Kustomer vs. Netric CRM
Product | Rating | Most Used By | Product Summary | Starting Price |
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Kustomer | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user | |
Netric CRM | N/A | Netric CRM is a customer relationship management (CRM) software accessible with from mobile devices with collaboration and automated workflows. | N/A |
Kustomer | Netric CRM | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All plans require an annual subscription and 8 users minimum. | — | ||||||||||||||
More Pricing Information |
Kustomer | Netric CRM | |
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Top Pros | No answers on this topic | |
Top Cons |
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Kustomer | Netric CRM | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Kustomer | Netric CRM | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Kustomer | Netric CRM | |
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Likelihood to Recommend | 9.0 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 7.9 (2 ratings) | - (0 ratings) |
Usability | 8.4 (4 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 6.4 (2 ratings) | - (0 ratings) |
Support Rating | 9.9 (7 ratings) | - (0 ratings) |
In-Person Training | 7.6 (2 ratings) | - (0 ratings) |
Online Training | 8.3 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.9 (2 ratings) | - (0 ratings) |
Configurability | 7.9 (2 ratings) | - (0 ratings) |
Ease of integration | 7.2 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.7 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Kustomer | Netric CRM | |
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Likelihood to Recommend | Kustomer, LLC | Netric No answers on this topic |
Pros | Kustomer, LLC | Netric No answers on this topic |
Cons | Kustomer, LLC | Netric No answers on this topic |
Likelihood to Renew | Kustomer, LLC | Netric No answers on this topic |
Usability | Kustomer, LLC | Netric No answers on this topic |
Reliability and Availability | Kustomer, LLC | Netric No answers on this topic |
Performance | Kustomer, LLC | Netric No answers on this topic |
Support Rating | Kustomer, LLC | Netric No answers on this topic |
In-Person Training | Kustomer, LLC | Netric No answers on this topic |
Online Training | Kustomer, LLC | Netric No answers on this topic |
Implementation Rating | Kustomer, LLC | Netric No answers on this topic |
Alternatives Considered | Kustomer, LLC | Netric No answers on this topic |
Scalability | Kustomer, LLC | Netric No answers on this topic |
Return on Investment | Kustomer, LLC | Netric No answers on this topic |
ScreenShots | Kustomer Screenshots |