Kustomer vs. SP Workplace Solutions
Kustomer vs. SP Workplace Solutions
Product | Rating | Most Used By | Product Summary | Starting Price |
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Kustomer | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user | |
SP Workplace Solutions | N/A | SharePoint CRM is a fully-featured customer relationship management (CRM) solution built as an integration in to Microsoft SharePoint. | N/A |
Kustomer | SP Workplace Solutions | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All plans require an annual subscription and 8 users minimum. | — | ||||||||||||||
More Pricing Information |
Kustomer | SP Workplace Solutions | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Kustomer | SP Workplace Solutions | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Kustomer | SP Workplace Solutions | |
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Likelihood to Recommend | 9.0 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 7.9 (2 ratings) | - (0 ratings) |
Usability | 8.4 (4 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 6.4 (2 ratings) | - (0 ratings) |
Support Rating | 9.9 (7 ratings) | - (0 ratings) |
In-Person Training | 7.6 (2 ratings) | - (0 ratings) |
Online Training | 8.3 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.9 (2 ratings) | - (0 ratings) |
Configurability | 7.9 (2 ratings) | - (0 ratings) |
Ease of integration | 7.2 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.7 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Kustomer | SP Workplace Solutions | |
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Likelihood to Recommend | Kustomer, LLC | SP Marketplace No answers on this topic |
Pros | Kustomer, LLC | SP Marketplace No answers on this topic |
Cons | Kustomer, LLC | SP Marketplace No answers on this topic |
Likelihood to Renew | Kustomer, LLC | SP Marketplace No answers on this topic |
Usability | Kustomer, LLC | SP Marketplace No answers on this topic |
Reliability and Availability | Kustomer, LLC | SP Marketplace No answers on this topic |
Performance | Kustomer, LLC | SP Marketplace No answers on this topic |
Support Rating | Kustomer, LLC | SP Marketplace No answers on this topic |
In-Person Training | Kustomer, LLC | SP Marketplace No answers on this topic |
Online Training | Kustomer, LLC | SP Marketplace No answers on this topic |
Implementation Rating | Kustomer, LLC | SP Marketplace No answers on this topic |
Alternatives Considered | Kustomer, LLC | SP Marketplace No answers on this topic |
Scalability | Kustomer, LLC | SP Marketplace No answers on this topic |
Return on Investment | Kustomer, LLC | SP Marketplace No answers on this topic |
ScreenShots | Kustomer Screenshots |