Kustomer vs. Standard CRM
Kustomer vs. Standard CRM
Product | Rating | Most Used By | Product Summary | Starting Price |
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Kustomer | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user | |
Standard CRM | N/A | HansaWorld Standard CRM is an app providing users with tools to organize, synchronize and automate customer relationship management processes, for any business and industry. Users can streamline their company’s sales, marketing, customer service and technical support, which the vendor says can help them save time while boosting efficiency and profitability. | N/A |
Kustomer | Standard CRM | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | $5 InApps | ||||||||||||||
Additional Details | All plans require an annual subscription and 8 users minimum. | — | ||||||||||||||
More Pricing Information |
Kustomer | Standard CRM | |
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Top Pros | No answers on this topic | |
Top Cons |
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Kustomer | Standard CRM | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Kustomer | Standard CRM | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Kustomer | Standard CRM | |
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Likelihood to Recommend | 9.0 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 7.9 (2 ratings) | - (0 ratings) |
Usability | 8.4 (4 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 6.4 (2 ratings) | - (0 ratings) |
Support Rating | 9.9 (7 ratings) | - (0 ratings) |
In-Person Training | 7.6 (2 ratings) | - (0 ratings) |
Online Training | 8.3 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.9 (2 ratings) | - (0 ratings) |
Configurability | 7.9 (2 ratings) | - (0 ratings) |
Ease of integration | 7.2 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.7 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Kustomer | Standard CRM | |
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Likelihood to Recommend | Kustomer, LLC | HansaWorld No answers on this topic |
Pros | Kustomer, LLC | HansaWorld No answers on this topic |
Cons | Kustomer, LLC | HansaWorld No answers on this topic |
Likelihood to Renew | Kustomer, LLC | HansaWorld No answers on this topic |
Usability | Kustomer, LLC | HansaWorld No answers on this topic |
Reliability and Availability | Kustomer, LLC | HansaWorld No answers on this topic |
Performance | Kustomer, LLC | HansaWorld No answers on this topic |
Support Rating | Kustomer, LLC | HansaWorld No answers on this topic |
In-Person Training | Kustomer, LLC | HansaWorld No answers on this topic |
Online Training | Kustomer, LLC | HansaWorld No answers on this topic |
Implementation Rating | Kustomer, LLC | HansaWorld No answers on this topic |
Alternatives Considered | Kustomer, LLC | HansaWorld No answers on this topic |
Scalability | Kustomer, LLC | HansaWorld No answers on this topic |
Return on Investment | Kustomer, LLC | HansaWorld No answers on this topic |
ScreenShots | Kustomer Screenshots |